Betty
Jun 2026
The building smells amazing and very clean,the residents seem happy and well cared for.
3.6(40 ratings)· Sidney average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Shelby Skilled Nursing and Rehabilitation are sharply divided: several families describe a warm, clean, well-run facility with attentive staff and varied dining, while others report serious neglect, unclean conditions, and unresponsive staff. The community's 3.6-3.7 rating out of roughly 40 Google reviews reflects this split experience.
AI-generated from reviews and community data.
Shelby Skilled Nursing and Rehabilitation is a senior living community in Sidney, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 40 reviews.
Shelby Skilled Nursing and Rehabilitation is a 50-bed skilled nursing and long-term care facility in Sidney, Ohio.
Family reviews reflect a divided experience. Positive reviewers consistently praise the facility's cleanliness, describing it as smelling fresh and looking well-maintained, and highlight staff friendliness and engagement with residents. One family wrote, "staff will go above and beyond for the residents." However, negative reviews cite maintenance concerns including dirty floors, small rooms, and difficulty locating staff to address issues, with one family describing prolonged frustration during a critical care period.
The facility holds a 3.6 out of 5 rating across 40 reviews on Google, reflecting this mixed feedback from families.
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Help Me Choose3.6overall · 40 ratings combined
3.6★ on Google (40)
Betty
Jun 2026
The building smells amazing and very clean,the residents seem happy and well cared for.
Nicki Jones
May 2026
The place is always warm and welcoming. The residents are nice and the staff are nice and are always giving a helping hand 🥰
Kinda Briggs
May 2026
Staff are amazing always smiling and engaging residents and family building looks and smells great with a family atmosphere and staff will to go above and beyond for the residents
KP
Mar 2026
* Note: all the one-star reviews most often the only review ever written by the complainant. I cannot say enough about how thoroughly pleased I am with SSNR - both the facility and staff - and of how well the facility is run. First impressions from non-scheduled visit: no odor of any type; individuals with whom I came into contact were friendly and professional, wearing name tags clearly identifying their name and role. Residents appeared well taken care of, nobody slumped over in a wheelchair asleep in a corridor. Settled in: clean, organized rooms with like furnishings in good repair are visually appealing. Ditto the foyer. Also clean, updated, organized, warm and inviting. Dining room: clean, organized, walls are not dinged nor dented, furnishings match and are in good repair, each table having seasonal centerpiece, a large wall TV also available for residents. Therapy room: clean and organized. Activities area: roomy space for residents to gather and puzzle and/or participate in guided activities. Courtyard: large combo grassy and sidewalk area with a variety of seating options. Overall facility general areas: clean, kempt. It is not uncommon to see floors being mopped, handrails being sanitized... My person: ALWAYS clean, hair brushed, neatly dressed. Bed linens also always clean and bed made. Food: Impressive. LOTS of meals in rotation. MANY options for beverages at mealtime. Also 5-6 options for those who many not want what’s on the menu. "Daily Chronicle": delivered to each resident daily listing the day’s meals along with puzzles, “this day in history...". Staff: Impressive. Genuine care and compassion are readily observed. That each department (nursing, nutrition [kitchen], therapy, aides/STNA, admin, activities, housekeeping, laundry, “agency”) know, acknowledge, and engage personally with each of the residents is uplifting. I’ve yet to witness anyone “just hanging out” or with a “can’t help/not my area” attitude - including when attending to administrative responsibilities ("charting"). It is a very well-oiled machine, everyone willingly helping one-another. My only regret: not learning of SSNR sooner and having a vastly different experience elsewhere lending appreciation for this staff and facility.
Courtney Smith
Feb 2026
I wish i could put 0 stars! This is the worst place ever. Don’t send anyone here ever please! The floors are dirty. The rooms are small. The staff does not care … half the time you can’t find anyone to ask or address an issue. Attaching a string to a call light .. like are you serious .. I could go on & on about how horrible this place is ….. very sad
7 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Observe each nurse aide's job performance and give regular training.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 29, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2019
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Shelby Skilled Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Shelby Skilled Nursing and Rehabilitation is located at 705 Fulton Street in Sidney, Ohio.
Reviews for Shelby Skilled Nursing and Rehabilitation are sharply divided: several families describe a warm, clean, well-run facility with attentive staff and varied dining, while others report serious neglect, unclean conditions, and unresponsive staff. The community's 3.6-3.7 rating out of roughly 40 Google reviews reflects this split experience.
Shelby Skilled Nursing and Rehabilitation had 7 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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