MyLivingChoice

Shady Knoll Health Center

41 Skokorat Street

3.8(115 ratings)

Shady Knoll Health Center, photo 11 / 4

Quick Facts

Total units
128
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
128

What Families Think

Reviews of Shady Knoll Health Center are mixed, with strong praise for its physical and occupational therapy team but recurring complaints about food quality and inconsistent attentiveness from support staff. Most reviewers describe the facility as clean, though experiences with day-to-day care and customer service vary widely.

The Good

  • Rehab/PT team praised by multiple reviewers
  • Nursing staff described as friendly and knowledgeable
  • Facility consistently described as clean
  • Administrator and staff responsive to concerns

The Bad

  • Multiple reports of cold or poor-quality food
  • Several mentions of inattentive front-desk or CNA staff
  • One report of missing personal belongings
  • One reviewer cited lack of hot meals due to broken equipment

AI-generated from reviews and community data.

Shady Knoll Health Center is a senior living community in Seymour, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.8 out of 5 across 115 reviews.

About Shady Knoll Health Center

Shady Knoll Health Center is a 128-bed skilled nursing and long-term care facility in Seymour, Connecticut, serving patients transitioning from hospital stays and those requiring ongoing care.

Families consistently praise the cleanliness of the facility and the competence of clinical staff. Physical therapy and rehabilitation outcomes receive particular recognition, with one patient crediting the team for successful recovery from serious orthopedic injury. Nursing and therapy staff are described as friendly and knowledgeable. However, reviews note inconsistencies in food temperature and dietary service reliability, and some families mention variability in aide attentiveness, though staff effort is acknowledged.

The facility maintains a 3.8 out of 5 rating based on 115 Google reviews. Leadership, including administrator Elza, Director of Nursing Diane, and admissions and social services staff, is noted as responsive to concerns raised by families.

Types of Care at Shady Knoll Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Shady Knoll Health Center

3.8overall · 115 ratings combined

3.8★ on Google (115)

Dave Kirschner

Jun 2026

via Google

This review is specifically in reference to the physical therapy and rehabilitation I received at Shady Knoll… At a few months short of 66 years old, I had never been admitted to a hospital or a short term rehab facility prior to breaking my right femur into several pieces just above the knee, in mid April. Emergency surgery was performed within 36 hours and, 5 days after that I was transferred to Shady Knoll. The physical therapy staff, headed by Joe Seres (Director of Rehab Services) was exemplary. The individuals who, at one time or another during my 5.5 week stay, worked directly with me are to be commended for their professionalism, understanding, and compassion. I had told each of them upon my arrival to ‘push me as hard and as far as is wise’. They did that and, I am the better for it as the initial prognosis was for a somewhat to potentially much longer stay than what I experienced. To Joe, Jen, Emily, Amy, Jennifer, Wendy, Erin, and Matt, I owe you all a debt of gratitude I could never repay. You, each in your own way, made the difficult situation I found myself in, more bearable with each passing day by the methods employed to not only physically rehabilitate my leg but, mentally and emotionally rehabilitate my mind and thought processes. Kudos and salutations to you all and, the next time you see me the ‘Playoff beard’ will be gone!

Keith Meehan

May 2026

via Google

The therapists are great. Jen is really awesome. The food is cold alot. The aids aren't always the most attentive, but they try.

Sue Russo

Feb 2026

via Google

Visited today to see a hospice patient. Facility was clean and appeared to be run well. Nurse Kate was friendly and knew about the patients she was caring for. I would recommend this place to someone looking for ltc in this area.

Kristine Valez

Feb 2026

via Google

I am surprised by the bad reviews. MOST people write a review when they are not happy. Before you write a review about Shady Knoll with negative feedback, have you spoken to the administrator Elza, the DNS Diane, Kate in Admissions, Samie in Social Services? If there are concerns, they work on fixing them. To call the place filthy is unfair. It is SO clean! Maybe old, but NOT dirty. The rehab team is STRONG! You should give this team a chance to care for your loved one and work alongside them, not against them. I will always recommend Shady Knoll.

Fabio Lucarelli

Jan 2026

via Google

My mother was there for a little over a month and I was there regularly to visit, help, and bring stuff to her. With 20+ years of formerly working in healthcare, I can say the place was indeed clean although my mother couldn't get a battery for her clock, or hot meals/coffee because "the microwave was broken" as dietary staff told her. Nursing staff, PT's/OT's and housekeepers were friendly. All the receptionists and some of the cna's on the other hand didn't seem like they cared much (no hello/goodbye, etc). Lots of cell phone use on the floor/behind the desk, lack of good customer service. Also, my mother had her teeth thrown out and her velour pants stolen during her stay. I always had problems with the face scanner and on the last day, I just walked right in seeing how the receptionist wasn't assisting because he was too busy on his phone. I guess everyone has different views on this place and others. My mother was glad to get out of there and be back home. Thank you to those who did a great job assisting!

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Government Inspection History

6 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 21, 2025Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

Jun 30, 2025Fire Safety StandardHealth Standard14 citations
  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2025

Jun 17, 2024Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2024

Apr 16, 2024Health Complaint3 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 3, 2024

Oct 18, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Nov 12, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Nov 16, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Nov 12, 2023

Jul 28, 2021Fire Safety StandardHealth Standard11 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Sep 8, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shady Knoll Health Center offer?

Shady Knoll Health Center offers Skilled Nursing / Long Term Care.

Where is Shady Knoll Health Center located?

Shady Knoll Health Center is located at 41 Skokorat Street in Seymour, Connecticut.

What do families say about Shady Knoll Health Center?

Reviews of Shady Knoll Health Center are mixed, with strong praise for its physical and occupational therapy team but recurring complaints about food quality and inconsistent attentiveness from support staff. Most reviewers describe the facility as clean, though experiences with day-to-day care and customer service vary widely.

How did Shady Knoll Health Center do on recent health and safety inspections?

Shady Knoll Health Center had 6 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shady Knoll Health Center?

Submit the Request Information form on this page to connect with Shady Knoll Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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