2515 Newton St
4.6(61 ratings)· Jasper average: 4.4
1 / 5CMS Care Compare
Reviewers describe a community that was once highly regarded for compassionate, family-like care, especially in its dementia unit, but several recent reviews report a serious decline in quality since a change in ownership. Families praise individual staff members for kindness during difficult times, while others describe understaffing, neglect, and management problems.
AI-generated from reviews and community data.
Serenity Spring Senior Living at Northwood in Jasper, Indiana provides a full continuum of care including independent living, assisted living, sub-acute rehabilitation, skilled nursing, long-term care, and dementia care. The community offers 24/7 physician availability and maintains a secure dementia unit with a dedicated care team.
Assisted living residents receive personalized support for daily activities such as bathing, dressing, and medication management while maintaining independence. Independent living provides a maintenance-free lifestyle with access to community amenities and social activities for those seeking an active retirement. The community emphasizes a warm, family-like atmosphere where residents and staff feel valued and respected.
The community offers in-house and outpatient therapy services to support rehabilitation and recovery. Post-acute rehab is available as a goal-focused program following medical procedures, while long-term care provides dedicated support in a close-knit environment. Pet therapy is available to residents.
Serenity Spring partners with local VFW and American Legion groups to provide veteran-focused programs. The community prioritizes patient-centered care and resident satisfaction, fostering a safe and engaging lifestyle through activities, dining, and social opportunities designed for comfort and convenience.
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Help Me Choose4.6overall · 61 ratings combined
4.6★ on Google (61)
Lorene Waynick
May 2026
They put up with me being there every day and staying with my husband until he went to sleep at night. He died with advanced dementia there after a hospital stay. carol was so helpful moving my husband over so I could lay down with him hold his hand until he passed. It was late and she fixed up a space for my daughter and I to stay until morning. I want to also thank Heather for being so supportive and compassionate.
Jen Robbins
Jun 2025
This review is well overdue. This place did my grandfather and family very dirty. He had dementia and was stuck in his room the majority of the day with a broken clock. And that’s just the beginning.
LISA Brown
Apr 2025
My mom was a patient there for 5 years, thought they would get better when they changed names but it got worse, food is terrible, mom stuff is always getting stolen, I have to call in there and tell them to give her a shower, or to change her bed clothes, i clean her room because they don't, no used telling the social worker because she just lies to your face, we recently moved her because in a month and a half she has fallen and went to the ER, I had to call them and tell them to have my mom admitted to the hospital , and this last time was the last , when the hospital tells you to move her it's pretty bad , she was half starved to death and dyhrated, If you care about your love one , I don't recommend this place .
Jace Terrell
Apr 2025
Deeply cares for the residents and loved ones of the residents! Couldn’t ask for a better place.
Amber Green
Apr 2025
This facility was once regarded as one of the best in the area under the ownership of Good Samaritan. However, following the acquisition by a new company, it has deteriorated significantly. The level of care has declined, and management has proven to be ineffective. Many individuals in management positions are family members, which often results in retaliation when concerns are raised. The facility is frequently understaffed, causing delays in providing necessary care. Residents often do not receive their baths or have their needs attended to in a timely manner. Basic supplies such as bed pads, diapers, and wipes are often in short supply. Meals are consistently served late, cold, and feature a monotonous menu. Moreover, many nurses neglect to assist the Certified Nursing Assistants (CNAs), instead spending time at the nurses' station online shopping. On occasion, residents have to wait for over an hour to receive assistance. The new ownership appears to prioritize profit over the quality of care, which has become increasingly evident. The recent dismissal of the housekeeping and maintenance supervisors has led to a decline in the facility’s physical condition. The building has become unkempt, with stained linens, overflowing toilets, and frequent issues with hot water. Despite numerous reports to management, these issues remain unresolved. There is a high turnover rate, as many staff members leave due to poor management practices. I strongly advise against placing your loved ones in this facility, and suggest seeking alternative care options, whether at home or at a different institution. It is imperative that state authorities intervene promptly.
Serenity Springs Senior Living at Northwood offers Skilled Nursing / Long Term Care.
Serenity Springs Senior Living at Northwood is located at 2515 Newton St in Jasper, Indiana.
Reviewers describe a community that was once highly regarded for compassionate, family-like care, especially in its dementia unit, but several recent reviews report a serious decline in quality since a change in ownership. Families praise individual staff members for kindness during difficult times, while others describe understaffing, neglect, and management problems.
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