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Serenity Senior Care

3645 Rio Poco Rd

4.2(5 ratings)· Reno average: 4.3

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers of Serenity Senior Care in Reno are split, with several praising a clean home and attentive staff, while one detailed report described serious lapses in personal care. With only five Google reviews, the picture is limited but shows a clear contrast between experiences.

What reviewers praise

  • Praised as clean and well-kept home
  • Staff described as caring, especially one aide, Leo
  • Residents said to have good quality of life

What reviewers flag

  • One report of unclean bedding and infrequent changing
  • One report of a resident's belongings going missing
  • One reviewer described care as neglectful and impatient

AI-generated from reviews and community data.

Serenity Senior Care is a senior living community in Reno, Nevada offering Assisted Living. Families rate it 4.2 out of 5 across 5 reviews.

About Serenity Senior Care

Serenity Senior Care is an assisted living community in Reno, Nevada.

Reviews of the community are mixed. Families report notably different experiences with cleanliness, resident care, and staff attentiveness. One reviewer praised the facility as beautiful and clean with excellent staff, while another described significant concerns about hygiene standards, resident neglect, and missing personal items. Potential residents and their families may want to speak directly with the community about care protocols and management practices.

Types of Care at Serenity Senior Care

Assisted Living

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Reviews of Serenity Senior Care

4.2overall · 5 ratings combined

4.2★ on Google (5)

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Elizabeth Johnson

Sep 2023

via Google ↗ · Report

They didn’t take good care of the residents and were not patient. They did not keep my moms bedding clean nor her water cup. They didn’t change her enough. And when she moved out, they stole her Vitamins and we had to buy new out of pocket. Very terrible place that treats their elderly like prisoners. My moms new home is great! She has her own room, a tv in her room, can use the bathroom and is not forced to wear diapers all the time. She is treated like a person not a prisoner. Sadly the prison does a better job. I don’t recommend!

Shopat Andreas

Sep 2019

via Google ↗ · Report

Great retirement home for elderly people. The house is beautiful and clean plus the staff are excellent! Leo took very good care of my dad and the rest of the residents. My father had the best quality of life on his remaining days and i can tell how happy he is being at Serenity. Thank you Serenity for the wonderful job especially to Leo! I love you all guys

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Frequently Asked Questions

What types of care does Serenity Senior Care offer?

Serenity Senior Care offers Assisted Living.

How much does Serenity Senior Care cost?

Serenity Senior Care has not published its pricing. For context, communities in Reno that publish rates start around $4,685 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Serenity Senior Care located?

Serenity Senior Care is located at 3645 Rio Poco Rd in Reno, Nevada.

What do families say about Serenity Senior Care?

Serenity Senior Care carries a 4.2 out of 5 rating from 5 Google reviews. Reviewers of Serenity Senior Care in Reno are split, with several praising a clean home and attentive staff, while one detailed report described serious lapses in personal care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Serenity Senior Care?

Submit the Request Information form on this page, or contact Serenity Senior Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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