1 / 6Reviews for Clearwater at Rancharrah are sharply divided: many families praise attentive caregivers, a responsive nurse, and a lively activities calendar, while a substantial number of reviewers describe serious lapses in care, staffing shortages, and management turnover. The community includes a dedicated secured memory care area and in-house therapy services, but the pattern of negative reports about neglect and billing surprises is worth weighing carefully.
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Clearwater at Rancharrah is a senior living community in Reno, Nevada offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 3.9 out of 5 across 45 reviews.
Clearwater at Rancharrah is an assisted living and memory care community located in Reno, Nevada. The community offers personalized care plans designed to support residents' independence, with dedicated team members partnering to create individualized support tailored to each resident's needs.
The community features a Clearbrook neighborhood dedicated to memory care, described as secure, uplifting, and structured for residents with memory loss. Programming includes Empowered Living®, a signature wellness philosophy designed to inspire, engage, and nourish residents' minds, bodies, and spirits, alongside Savor Culinary, which features chef-prepared meals and dining experiences.
Clearwater at Rancharrah takes a holistic approach to senior living that emphasizes whole-person wellness, offering opportunities for residents to discover new passions, gather with friends, and engage in various daily activities. The community is artfully designed and pet-friendly, providing spaces that balance accessibility with sophistication.
The community is nestled within the historic Rancharrah estate and offers easy access to Reno's vibrant culture while maintaining a quiet neighborhood setting. Its location within the Reno-Tahoe region makes it convenient for family and friends to visit.
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Help Me Choose3.9overall · 45 ratings combined
3.9★ on Google (45)
Mary Stuckert
Aug 2026
We live on the other side of the country but had to have our Aunt moved in to a facility. Lilly and the staff at Clearwater were very accommodating and helpful in making sure our Aunt's new place was set up and ready for her. She moved in a week ago and seems very happy with Clearwater!
CINDY ISLITZER
Aug 2026
My husband and I dropped in to do a tour of this facility. Jerry was more than willing to show us around. We were very impressed at how nice all of it was and all the different activities that were there. The place was immaculate and as they were getting ready to eat lunch we took a peak at the kitchen. All was so nice!
Auntie June
Aug 2026
The staff at Clearwater is terrific. They are so caring and helpful to my mom. I can't say enough good about them.
Tamara Rasmussen
Aug 2026
My father has been living at Clearwater for almost a year now, and I felt it time to leave a review. I remember how overwhelming it was trying to find the right place for him, and I hope this helps another family that is going through the same difficult decision.<br>Like many seniors, my dad had a hard time adjusting at first. Leaving our home and starting over somewhere new is never easy. Thankfully, the Collet and her entire team have made that transition so much easier than I ever imagined. They have shown him patience, kindness, and genuine compassion every step of the way.<br>One thing that has really stood out to me is that they consistently went above and beyond to accommodate him, and still go. My father often receives more attention and care than it’s on his “plan of care” or that I expect, honestly. More than once, I’ve come to visit him and found the director of nursing sitting in his room just talking with him, or bringing him some ice cream. Those are the little things that can’t be taught and certainly can’t be faked.<br>For nearly 15 years, my father lived almost entirely on protein shakes because he refused regular meals. I had accepted that this was just how he was. Somehow, without ever forcing him or making him feel pressured, the nurse and her team simply kept encouraging him and offering him food. Today, he eats regular food almost every day. I honestly never thought I would see that happen again.<br>Also Nicole is knowledgeable, always willing to answer questions, and she truly advocates for the residents.<br>Having the physician in the community every Tuesday has also been a tremendous benefit, and communication with the team has been consistent and reassuring.<br>No place would be absolutely perfect I think, but what matters most to me is knowing that the people caring for my father truly care about him as a person. After almost a year, I can honestly say I would not like to move my father anywhere else. I’ve heard plenty of stories from friends whose loved ones live in other communities, and they only remind me how grateful I am that we chose Clearwater.<br>Thank you to everyone who has cared for my dad with such kindness and dignity. It means more to me and to our family than you’ll ever know.
Jason Giovannoni
Aug 2026
Went to tour this facility and was immediately impressed by the outside appearance and well kept landscaping. Inside looked equally as impressive as the outside and well taken care of. We met with Collet, and she was extremely professional, very knowledgeable, and super easy to talk to.
Clearwater at Rancharrah offers Assisted Living, Independent Living and Memory Care.
Yes. Clearwater at Rancharrah lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Clearwater at Rancharrah is located at 5255 Kietzke Ln in Reno, Nevada.
Reviews for Clearwater at Rancharrah are sharply divided: many families praise attentive caregivers, a responsive nurse, and a lively activities calendar, while a substantial number of reviewers describe serious lapses in care, staffing shortages, and management turnover. The community includes a dedicated secured memory care area and in-house therapy services, but the pattern of negative reports about neglect and billing surprises is worth weighing carefully.
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