1 / 6Serengeti Care is a home health and hospice agency in Post Falls, Idaho, with a large volume of very positive Google reviews praising its office staff and caregivers for compassion and responsiveness. Many reviewers, including several veterans, highlight strong communication and help navigating VA benefits, though a handful of reports raise concerns about billing practices, caregiver vetting, and turnover.
AI-generated from reviews and community data.
Serengeti Care is a home care agency serving Post Falls, Idaho offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 94 reviews.
Serengeti Care provides home health and hospice services in Post Falls, Idaho. The agency serves clients with a range of medical needs, from post-hospital care for medically complex patients to in-home support for individuals with dementia, mobility challenges, and chronic conditions.
Families consistently praise the agency's caregiver matching process and responsiveness to individual needs. Multiple reviews highlight staff availability, patience, and the willingness to work with families when initial caregiver assignments don't fit, one client noted the agency "didn't stop trying to find the right person." Clients value the supervisory team's ability to assess complex medical situations and assemble appropriate care teams, and families appreciate clear communication and staff who "go above and beyond." One family wrote that staff are "compassionate, responsive, and truly committed to providing high-quality in-home care."
The agency has earned a 4.8-star rating across 94 Google reviews. While the vast majority of reviews are highly positive, a small number of families have reported concerns about caregiver conduct and training consistency, suggesting it's worth having detailed conversations during the consultation phase about match quality and oversight.
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Help Me Choose4.8overall · 94 ratings combined
4.8★ on Google (94)
Jennifer Yanez
Jul 2026
Our family is so grateful for the compassionate care Serengeti Care provided while my father was on hospice. Destiny, Corey, and Sam were absolutely wonderful—they treated my dad with kindness, dignity, and genuine compassion, and they gave our family peace of mind during a very difficult time.<br><br>We truly appreciate everything they did and highly recommend Serengeti Care to anyone looking for caring, dependable caregivers.
Samantha Horner
Jul 2026
I have the privilege of working as a caregiver with Serengeti, and I can honestly say it's a company that truly values both its caregivers and the clients we serve. We take pride in providing compassionate, one on one care that allows our clients to feel respected, comfortable, and supported every day.<br><br>A big part of what makes Serengeti such a great place to work is Destiny. She is incredibly responsive, dependable, and respectful. No matter the time of day, she's always willing to help, answer questions, and make sure both caregivers and clients have what they need. Her dedication and leadership create a positive environment where everyone feels valued.<br><br>I'm proud to be part of a team that genuinely cares about making a difference in people's lives. If you're looking for a company that puts clients first and supports its caregivers, I highly recommend Serengeti.
Savannah Long
Jul 2026
Heather is absolutely amazing!! I am so appreciative to have such wonderful people taking care of my family! Thank you Serengeti care! 10/10 recommend.
Sharaelee Bifano
Jun 2026
I had a great experience with Serengeti care. The team genuinely cares about their clients and caregivers, and everyone works hard to provide quality care. Communication was always professional, and I appreciate the supportive environment.
kaylee
Jun 2026
The staff is very respectful and dedicated to giving their clients the care that they need!
Serengeti Care offers At-Home Care.
Serengeti Care is located at 3591 E 3rd Ave Apt 108 in Post Falls, Idaho.
Serengeti Care is a home health and hospice agency in Post Falls, Idaho, with a large volume of very positive Google reviews praising its office staff and caregivers for compassion and responsiveness. Many reviewers, including several veterans, highlight strong communication and help navigating VA benefits, though a handful of reports raise concerns about billing practices, caregiver vetting, and turnover.
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