MyLivingChoice

Garden Plaza of Post Falls

545 N. Garden Plaza Court

4(48 ratings)· Post Falls average: 4.5

Part of Century Park Associates · 40 communities · 4.6★ average

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Quick Facts

Campus structure
Independent living, assisted living, skilled nursing, rehab on-site
Nearby amenity
Walmart located across the parking lot
Safety recognition
5-Star rating for visitor and health screening protocols
National recognition
Named 2022-2023 U.S. News best independent living community

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Garden Plaza of Post Falls are sharply mixed: many families praise the beautiful campus, attentive front-line staff, and vibrant activity calendar, while others report inconsistent dining service, communication gaps, and unexpected cost increases. Several reviewers who initially loved the community became frustrated with staff turnover and follow-through on promised services like transportation and medication management.

What reviewers praise

  • Staff know residents by name
  • Attractive, well-maintained campus and grounds
  • Full continuum of care on one campus
  • Robust activities calendar and community events
  • Walmart within walking distance
  • Long-term residents report feeling safe and cared for

What reviewers flag

  • Multiple reports of slow, inconsistent, or cold meal service
  • Several mentions of high staff turnover and understaffing
  • Reports of unclear pricing and add-on costs not disclosed upfront
  • Some families cite poor communication about resident health changes
  • One serious report of neglect during a pandemic lockdown period
  • Frequent rent increases noted by more than one reviewer

AI-generated from reviews and community data.

Garden Plaza of Post Falls is a senior living community in Post Falls, Idaho offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 48 reviews.

About Garden Plaza of Post Falls

Garden Plaza of Post Falls is a senior living community in Post Falls, Idaho, offering a continuum of care including independent living, assisted living, skilled nursing, and rehabilitation services all on one campus.

The community provides residents with services such as fine dining, housekeeping, and apartment maintenance, allowing seniors to focus on enjoying their hobbies rather than managing household tasks. Trained associates are equipped to handle a wide range of changing senior care needs, enabling residents to transition smoothly between service levels as required.

Located between Coeur d'Alene, Idaho, and Spokane, Washington, Post Falls is described as a progressive city that retains small-town charm and natural beauty, offering an abundance of indoor and outdoor activities. The community was recognized as a 2022-2023 U.S. News & World Report best independent living community and holds a 5-Star Safety Rating for its visitor management and health screening protocols.

Garden Plaza of Post Falls is operated by Century Park Associates and focuses on facilitating a rewarding living experience for seniors through comprehensive care coordination and dynamic lifestyle opportunities.

Types of Care at Garden Plaza of Post Falls

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Garden Plaza of Post Falls

4overall · 48 ratings combined

4★ on Google (48)

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jan fox

Aug 2026

via Google ↗ · Report

HIGH TURNOVER!<br><br>The facility is attractive. The residents have fun with each other & enjoy activities.<br><br>The frequent rent increases are rough. This causes stress, yet the residents seem afraid to approach management.<br><br>With the lack of employees & the high turnover, the prices continue to increase. Less service, yet much higher prices each year. Definitely not fair.<br><br>At the front desk they are not overly welcoming to visiting family. We are taken through a questionnaire along with multiple, circular face shots every single day we visit. The face shots are disturbing. Perhaps mug shots are less invasive?? Creates an atmosphere/feeling of distrust.<br><br>High, high turnover!

Cecelia Talbot

Mar 2026

via Google ↗ · Report

I love this place. It is very pretty. it is great to have a safe plce to live for our elderly people. The reason for the stars. The ffood is amazing if you livve long enough to see it. These poeple wait a 1/2 hour just to be asked what they want. Then they are lucky if they get it at all. I wish a place that is so great could get their act together on the dining. This has been happening for 6 months ths now.

Delane Duffy

Oct 2025

via Google ↗ · Report

My mom lived at Garden Plaza from June of 2021 to September of 2025. She was in an apartment in The Bridge which is the assisted living area of the complex. She had a beautiful one bedroom apartment with a view of the fountain and grounds. The front desk staff and the medical staff on the second floor where she lived were top notch. Was everything perfect? Of course not, but she was well cared for and really saw Garden Plaza as her home. I would choose Garden Plaza again without hesitation.

Thomas Logan

Sep 2025

via Google ↗ · Report

I think that garden plaza's management needs to be investigated for wrongful termination of one of there best employee they have ever had in their last 2 years. I'm just saying you have wait staff getting high managers excepting tribes from residents accountents can't even or don't know how to do books. I mean when they ask a dining super how to or what to tells me a lot about what & how things are being run. From what I have witnessed lately the company is heading in a down hill spiral. Wasting about 40 per cent of food. Cooks can't read directions on how to make a simple dressing. Or servers throwing vacuum cleaners to ramped drug users & drunks aloud around my mom or pops in the first place. Just saying. & If anyone needs more inside information I'm sure you know how to get ahold of me just look a most recent terminated. I'm sure I will see one of management soon.And yes I would love to talk to the owner about this situation. Someone really needs to look in to this to avoid a lawsuit coming sorry it makes you concerned but you should be. Only way to avoid this would be by contacting me personally.

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Frequently Asked Questions

What types of care does Garden Plaza of Post Falls offer?

Garden Plaza of Post Falls offers Assisted Living and Independent Living.

Where is Garden Plaza of Post Falls located?

Garden Plaza of Post Falls is located at 545 N. Garden Plaza Court in Post Falls, Idaho.

What do families say about Garden Plaza of Post Falls?

Garden Plaza of Post Falls carries a 4.0 out of 5 rating from 48 Google reviews. Reviews for Garden Plaza of Post Falls are sharply mixed: many families praise the beautiful campus, attentive front-line staff, and vibrant activity calendar, while others report inconsistent dining service, communication gaps, and unexpected cost increases. Several reviewers who initially loved the community became frustrated with staff turnover and follow-through on promised services like transportation and medication management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Garden Plaza of Post Falls?

Submit the Request Information form on this page, or contact Garden Plaza of Post Falls directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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