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Sentara Home Care Services

154 Burnetts Way Ste 102

5(2 ratings)· Suffolk average: 4.2

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Sentara Home Care Services logo
Sentara Home Care Services, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2017

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Sentara Home Care Services offers home health and hospice support in Suffolk, Virginia, but there is very little public review information available to evaluate the experience families have had with the service.

What reviewers praise

  • Provides both home health and hospice services
  • Google rating of 5 stars

What reviewers flag

  • Only two Google reviews, too few to judge experience
  • No amenities or pricing information published

AI-generated from reviews and community data.

Sentara Home Care Services is a home health agency serving Suffolk, Virginia offering At-Home Care and Home Health.

About Sentara Home Care Services

Sentara Home Care Services is a Medicare-certified home health agency serving clients in their homes in Suffolk, Virginia. The agency has been certified since 2017 and is operated as a proprietary organization.

The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. It holds a CMS quality star rating of 3.5 out of 5 stars.

Types of Care at Sentara Home Care Services

At-Home CareHome Health

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Reviews of Sentara Home Care Services

5overall · 2 ratings combined

5★ on Google (2)

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Have you already been in touch with Sentara Home Care Services?

By submitting, you're okay with us and Sentara Home Care Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Sentara Home Care Services is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency85%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

275 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community95%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

Sentara Home Care Services reports serving 36 ZIP codes, including Suffolk, Norfolk, Smithfield, Battery Park, Boykins, Carrollton, Carrsville, Chesapeake, Courtland, Dendron and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497746. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sentara Home Care Services offer?

Sentara Home Care Services offers At-Home Care and Home Health.

Where is Sentara Home Care Services located?

Sentara Home Care Services is located at 154 Burnetts Way Ste 102 in Suffolk, Virginia.

What do families say about Sentara Home Care Services?

Sentara Home Care Services carries a 5.0 out of 5 rating from 2 Google reviews. Sentara Home Care Services offers home health and hospice support in Suffolk, Virginia, but there is very little public review information available to evaluate the experience families have had with the service. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sentara Home Care Services?

Yes. Sentara Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Sentara Home Care Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sentara Home Care Services?

Submit the Request Information form on this page, or contact Sentara Home Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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