Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2017
Home Health Compare
What Families Think
Sentara Home Care Services offers home health and hospice support in Suffolk, Virginia, but there is very little public review information available to evaluate the experience families have had with the service.
The Good
- Provides both home health and hospice services
- Google rating of 5 stars
The Bad
- Only two Google reviews, too few to judge experience
- No amenities or pricing information published
AI-generated from reviews and community data.
Sentara Home Care Services is a home health agency serving Suffolk, Virginia offering At-Home Care and Home Health.
About Sentara Home Care Services
Sentara Home Care Services is a home health and hospice community in Suffolk, Virginia.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Sentara Home Care Services
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Help Me ChooseReviews of Sentara Home Care Services
5overall · 2 ratings combined
5★ on Google (2)
No reviews yet for this community. Be the first.
Medicare Quality of Care
Sentara Home Care Services is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety86%US 82%
275 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community95%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around87%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations78%US 61%
Service area
Sentara Home Care Services reports serving 36 ZIP codes, including Suffolk, Norfolk, Smithfield, Battery Park, Boykins, Carrollton, Carrsville, Chesapeake, Courtland, Dendron and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497746. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Sentara Home Care Services offer?
Sentara Home Care Services offers At-Home Care and Home Health.
Where is Sentara Home Care Services located?
Sentara Home Care Services is located at 154 Burnetts Way Ste 102 in Suffolk, Virginia.
What do families say about Sentara Home Care Services?
Sentara Home Care Services offers home health and hospice support in Suffolk, Virginia, but there is very little public review information available to evaluate the experience families have had with the service.
Does Medicare cover care from Sentara Home Care Services?
Yes. Sentara Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Sentara Home Care Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Sentara Home Care Services?
Submit the Request Information form on this page to connect with Sentara Home Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sentara Home Care Services? Claim this listing to update photos, pricing, and details. It's free.
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