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Senior Helpers of the North Shore

153 Andover St Suite #203

4.2(17 ratings)· Danvers average: 4.4

Senior Helpers of the North Shore — photo 11 / 5

Quick Facts

Care setting
In-home care, not a residential facility
Veteran support
Helps veterans and spouses access benefits
Dementia program
Specialized program for Alzheimer's and dementia clients
Ownership
Locally owned and operated since 2008
Flexible service tier
Customizable lower-cost care option available

What Families Think

Senior Helpers of the North Shore is an in-home care agency in Danvers serving seniors who want to age in place. Most reviewers praise the caregivers and CNAs as attentive and dependable, though a couple of reports describe serious lapses in communication and oversight, including a breakdown in care during COVID.

The Good

  • Caregivers described as caring, loving, and dependable
  • Families praise specific aides by name
  • Successfully transitioned client from part-time to full-time live-in care
  • CNAs described as self-motivated and proactive

The Bad

  • One report of horrible communication with the owner
  • One report of poor oversight of employees
  • One report of agency disappearing during a COVID emergency

AI-generated from reviews and community data.

About Senior Helpers of the North Shore

Senior Helpers of the North Shore is an in-home care provider in Danvers, Massachusetts, offering customized home care services for seniors ranging from companion care to specialized care for those with chronic conditions.

The community provides a comprehensive range of services tailored to aging in place. These include the Senior Gems program for individuals with Alzheimer's and dementia, specialized care for those with Parkinson's disease, companion care with one-on-one interaction and practical household assistance, personal care services for bathing and grooming with mobility support, and transitional care to help seniors return home safely after hospital or facility stays.

Additional services include respite care for family caregivers, around-the-clock bedside companionship during and after hospital stays, hospice support, and flexHOME, a customizable solution designed to provide affordable assistance. The organization also partners with professional assistance organizations to help veterans and their spouses access benefits while providing quality in-home care.

Senior Helpers of the North Shore was established in 2008 and is owned and operated by Miles Mulman. The team consists of highly-qualified caregivers and staff who live in the North Shore and Cape Ann area and are invested in the community. The organization emphasizes personalized, dependable, and affordable care as its primary goal.

Types of Care

Home Health and Hospice

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Reviews

4.2overall · 17 ratings combined

4.2★ on Google (17)

Michael Amboian

Feb 2025

via Google

The team that is responsible for my healthcare from Senior Helpers Boston North is the best crew that I have ever worked with!! The management team is always thinking of my best interests, and the Health Aides are just the best!! Thank you to Nary, Olga, Moses & Bob! Sincerely, Mike Amboian

Cynthia L. Larsen

Jan 2024

via Google

I'M VERY HAPPY WITH THE STAFF AT SENIOR HELPERS, THEY ARE VERY HELPFUL AND MOST OF THE CNAs ARE SELF MOTIVATED AND DO NOT NEED DIRECTION, AS TO WHAT THEY NEED TO DO! I AM VERY GRATEFUL FOR ALL OF THE ASSISTANCE I RECEIVE FROM THE STAFF, THEY HAVE NEVER ALLOWED ME TO GO WITHOUT ANY HELP, AS I'M TOTALLY DEPENDENT UPON THE CNAs TO GET ME BREAKFAST, WASHED AND DRESSED AND INTO MY WHEELCHAIR, BY HOYER, AND BACK TO BED AFTER DINNER, BY HOYER AND WASHED AND DRESSED FOR THE NIGHT ! GOOD NIGHT AND GOD BLESS YOU 🙏❤️😇

Kelly Dwyer

Oct 2023

via Google

I'm very disappointed in seeing your help is in the way they treat their stuff. If I didn't love my aide so much I would go with another agency immediately.

Christina Lemonias

Jul 2022

via Google

Unfortunately they were unable to provide the care my parents needed. Horrible communication with owner. Poor oversight of their employees. Horrible process to contact someone on the weekends. When Covid hit our house, they disappeared. Had to hire another agency.

Lawrence Vernaglia

Oct 2020

via Google

We worked with Senior Helpers to care for a family member with Alzheimer’s Disease. We started with using them for light part time help a few days a week, and ultimately transitioned to full-time live-in care. We were extremely pleased with the quality of the people who worked with us. Such caring and loving staff! Indeed, I’ll miss having the caregivers in our lives. They became very close to our family, which made their relationship with us much more than an arms’-length professional one. I would not have any concerns about recommending this company to my friends, and I have done so already.

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