1 / 5CMS Care Compare
Seneca Hill Manor is a 120-bed skilled nursing facility in Oswego, New York, offering rehabilitative and long-term care with an interdisciplinary clinical team. No detailed family reviews were provided, but the community's overall Google rating (2.8 from 20 reviews) suggests mixed satisfaction among reviewers.
AI-generated from reviews and community data.
The Manor at Seneca Hill is a senior living community in Oswego, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 21 reviews.
The Manor at Seneca Hill is a skilled nursing facility with 120 licensed beds located in Oswego, New York, providing comprehensive nursing care in a homelike environment with private and semiprivate furnished rooms.
Residents' healthcare needs are addressed by an interdisciplinary team including physicians, nurse practitioners, nurses, social workers, physical and occupational therapists, and nutritional services. Onsite specialist services are available, including podiatry, dental, and eye care.
Daily activities are tailored to residents' preferences, offered in group settings or individually in rooms. The activities department organizes music and live entertainment, exercise, games, and arts and crafts. Religious services are held for most major faiths weekly, with frequent clergy visits encouraged.
Nutritional meals and snacks are provided throughout the day, with three appetizing, nutritious meals served daily. A registered dietitian ensures special dietary needs are met, and the dietary staff accommodates alternate meal requests based on resident preferences.
The rehabilitation potential of each resident is evaluated during admission and throughout their stay. The admissions department assists with questions about the admissions process, and the finance department is available Monday through Friday to help with billing and insurance matters.
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Help Me Choose2.9overall · 21 ratings combined
2.9★ on Google (21)
Sheryl Park
May 2026
It was so bad, the two administrators, whom I understand are no longer there were the worst!!! Hopefully things are better but I tend to doubt it, this place is very good at hiding things, I wish I could have kept my parents. At home, as it was I was there everyday even working full time, I was so worried about my folks and I couldn’t put them somewhere else at the time, hopefully the staff is better trained, I can only pray that it is better😢
cheri poile
Apr 2026
Do not sign admission agreement or power of attorney do not do not..My father went into the nursing home in 2022 and it few months for him to qualify for medicaid. The people there had me signed in admissions agreements and made me the power of attorney I've never put a family member in a nursing home so no idea what I was doing. And now my dad died in 2024 and they're trying to sue me for my dads nursing home bill that wasn't paid by medicaid. My dad had nothing no assets nothing So they're trying to force me to pay it....At all costs do not sign the admissions agreement if you're a relative or a child do not do not do not. You believe me you will save yourself a lot of heartache I thought they were nice but they are very deceitful the nurses and aides are awesome but the billing obviously they are not honest.
Rebecca Victory
Jul 2025
My grandmother lived here for years and the staff became our family. She loved them all very much and we felt extremely safe with her there. Celebrated many birthday parties and family holidays at the Manor when her mobility really declined. They were very accommodating. She passed away there in what she considered her home, with her family (us as well as the staff) at her side. They cried alongside us, which was very touching. Would not have had it any other way.
Sue Hough
Apr 2025
My dad was in a Syracuse nursing home for 2 years and after 2 years of waiting lists, we are thrilled to get him to The Manor. The room is clean, large and cheery, it's 100 percent better than where he was. His nails are clean, his laundry is actually washed, he is shaved and wearing clean clothes. He is taken to activities and he tells us the food is good. There always seems to be staff around to help. I'm grateful!
Cindy Shatraw
Mar 2025
Seneca Hill Manor. Where to begin. I have to say most of the staff is rude. You bring your concerns to there attention. They literally walk out of the room and talk about you and the patient. Don’t answer call bells. My client is here for rehabilitation. I wouldn’t bring a fish here to rehabilitate. I would like to say thank you to JoJo she was wonderful. Very helpful. She gives hope to the Manor. Unfortunately she can’t work 24/7. That to bad. We need more like her.Let me give a shout out to Makenzie she is a truly wonderful CNA that cares about her residents on the 2nd floor
5 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 4, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2024
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024
Install a two-hour-resistant firewall separation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Manor at Seneca Hill offers Skilled Nursing / Long Term Care.
The Manor at Seneca Hill is located at 20 Manor Drive in Oswego, New York.
Seneca Hill Manor is a 120-bed skilled nursing facility in Oswego, New York, offering rehabilitative and long-term care with an interdisciplinary clinical team. No detailed family reviews were provided, but the community's overall Google rating (2.8 from 20 reviews) suggests mixed satisfaction among reviewers.
The Manor at Seneca Hill had 5 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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