MyLivingChoice

Sebring Assisted Care Residence

7710 S Brookline Dr

3.2(13 ratings)· Madison average: 4

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Sebring Assisted Care Residence, photo 11 / 4

Quick Facts

Licensed capacity
81 residents

Wisconsin DHS

Licensed operator
SNH Se Tenant TRS Inc
Nurse coverage
24-hour nurse availability on-site
On-site services
On-site laboratory, hair salon, and therapy services
Staffing concern
High CNA/RN turnover reported by a reviewer

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Sebring Assisted Care Residence are sharply divided: some families praise attentive staff, smooth move-in coordination, and on-site services, while others describe serious safety lapses, understaffing, and neglect. The community's 3.2 rating from 13 Google reviews reflects this inconsistency in experience.

What reviewers praise

  • Staff described as caring and compassionate by some
  • Smooth, well-coordinated move-in process praised by a social worker
  • Onsite laboratory services and hair salon available
  • 24-hour nurse availability mentioned by staff review
  • Multiple on-site therapy services offered

What reviewers flag

  • Multiple reports of falls and unanswered call buttons
  • One account of resident left unclean for days
  • High RN/CNA staff turnover reported
  • One report describes facility as poorly run and unorganized

AI-generated from reviews and community data.

Sebring Assisted Care Residence is a senior living community in Madison, Wisconsin offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 13 reviews.

About Sebring Assisted Care Residence

Sebring Assisted Care Residence is an assisted living community in Madison, Wisconsin. The facility offers 24-hour staff, medication management, an emergency call system, housekeeping services, wheelchair accessibility, and gathering spaces for social activities.

Reviewers describe mixed experiences. Some families and professionals praise the staff as caring and competent, noting responsive management and open communication. However, several reviewers reported serious safety concerns, including multiple falls, delayed responses to call buttons, and frequent staff turnover. One reviewer noted that during a seven-week period, a memory care resident required five emergency room visits for injuries including a head injury and a displaced fracture.

Types of Care at Sebring Assisted Care Residence

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Help Me Choose

Reviews of Sebring Assisted Care Residence

3.2overall · 13 ratings combined

3.2★ on Google (13)

Kelly Maly

Jun 2025

via Google ↗ · Report

I am a social worker at a long term care SNF. We had a resident that was transferring to their assisted living, The Sebring. I worked with both Todd and Jill to complete assessments, make sure the resident had everything set up for them upon admission to The Sebring, etc. I was very impressed with their timeliness and attention paid to making sure things went smoothly for this resident's move. They were kind to the resident and explained everything that would occur in regards to the move. Keep up the good work Jill and Todd!

Marie DesMarais

Mar 2023

via Google ↗ · Report

My spouse was a memory care resident for the last 18 months. Before I could get him transferred to another facility, in a recent 7 week period, he was in the ER 5 times -- a head injury requiring many stitches, bruises/cuts to various parts of his body and a displaced fracture to his collar bone which could not be operated on due to his dementia. The ER doctor talked to me and stated he was not being cared for adequately. Also, the ER records stated he was "unclean." The staff is uninvolved and not well supervised. They would use the excuse that my spouse did not want to be bathed or groomed. This meant he was usually left in filthy clothes for up to 4-5 days. His hair was greasy and filled with dandruff from lack of washing. Please seriously consider a different facility where your loved ones will get the care and respect they so deserve.

Rebecca Wylesky

May 2022

via Google ↗ · Report

The staff is caring, compassionate, and competent. The focus of quality care is evident in the way things have been changing. Communication is kept open and management is responsive and present for residents, staff, and families alike. Our goal is to exceed the expectations of residents and families. We have many activities to chose from on a daily basis to keep you active and the community is warm and welcoming. We have onsite laboratory services, hair salon, therapies, and 24 hour nurse availability. We welcome you to come over and see what our Fivestar family and community have to offer.

Dana Lustbader

Dec 2021

via Google ↗ · Report

My father is a retired UW-Madison professor and was transferred to Sebring from Coventry Village for additional care. Sadly, Sebring was so terribly understaffed and poorly run, my father fell twelve times. One night he had to go to the bathroom, no one responded to his call button or cries, so he crawled on the floor to the hallway and was found there the next morning by a visiting nurse. One evening when I was there, Dad needed help in the bathroom so I pushed his call button myself. No one came. I looked through the halls, but no one around. After 45 minutes someone showed up from another floor. To protect him from neglect, we moved him out of Sebring.

inAGoodSchmude

Jan 2018

via Google ↗ · Report

This is a poorly run facility from my experience. Sebring is very unorganized, the employees don’t seem to be treated very well as many of them appear to be quite unhappy and work slowly. The turn around rate for RNs and CNAs is higher than a healthy amount. I would love to see this facility flourish and grow but in my years of coming here nothing has changed.

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Frequently Asked Questions

What types of care does Sebring Assisted Care Residence offer?

Sebring Assisted Care Residence offers Assisted Living.

Where is Sebring Assisted Care Residence located?

Sebring Assisted Care Residence is located at 7710 S Brookline Dr in Madison, Wisconsin.

What do families say about Sebring Assisted Care Residence?

Sebring Assisted Care Residence carries a 3.2 out of 5 rating from 13 Google reviews. Reviews of Sebring Assisted Care Residence are sharply divided: some families praise attentive staff, smooth move-in coordination, and on-site services, while others describe serious safety lapses, understaffing, and neglect. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Sebring Assisted Care Residence?

Submit the Request Information form on this page, or contact Sebring Assisted Care Residence directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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