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Families largely describe Scott Lake Health and Rehabilitation as a clean, friendly skilled nursing and rehab facility where staff go out of their way to help residents recover strength and adjust to long-term care. Reviewers frequently name individual nurses, CNAs, and therapy staff for attentive, compassionate care, though at least one serious complaint describes a dangerous lapse in monitoring shortly after admission.
AI-generated from reviews and community data.
Scott Lake Health and Rehabilitation is a senior living community in Lakeland, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 243 reviews.
Scott Lake Health and Rehabilitation Center is a skilled nursing facility in Lakeland, Florida, offering 120 beds with a neighborhood-style design centered on person-centered care.
The facility provides a wide range of amenities and services designed to create a home-like atmosphere for residents. The community emphasizes culture change principles aligned with the national movement toward more person-centered care delivery.
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Help Me Choose4.6overall · 243 ratings combined
4.6★ on Google (243)
Bonnie Smith
Jun 2026
Great rehab facility!! Staff and workers were all very friendly, helpful and did great job on my husband’s therapy. Really nice size private room with a window. Facility is kept very clean. The food was very good also. Would highly recommend.
David Smith
Apr 2026
They will be kept alive and with “food”. The compassionate care is not there with most of the staff - I 2nd and have seen same symptoms - it is mostly related to the administrative and ownership greed ! But this is accurate below from what I’ve experienced so far - we saw the same with blood sugar management ! Sharon Casey Local Guide·20 reviews·1 photo Edited 2 years ago This facility is awful. Complete negligence from the beginning. I took my husband out of there after 2 hours. No one checked him and his oxygen level went dangerously low. He arrived via transport from the hospital. If he had not figured out how to call me, we could have had a much different outcome. His nurse admitted after an hour and a half of being there that NO ONE even read his chart or looked at him. He requires oxygen! I would not board my dog there. I only gave one star as there was nothing less.
Julie Whitney
Mar 2026
Scott Lake Health & Rehab is one of the best facilities in Polk County. My mother has been here twice for physical rehab and now is part of their long term care unit. It's an extremely clean facility and the staff goes out of their way to care for their patients and residents. Special shout out to the nurses, who truly care, including Charity, Kelly, Trisha, Bella and Tiffany (nurse manager). And, CNAs Ellen, Narda (as well as many more). The Physical Therapy staff here is wonderful and really helped my mother gain some of her strength back. We will forever be grateful to Sonya and Conn. They have plenty of daily activities to stay social and engaged with others. My mother has positive feedback on the quality of the food and appreciates there are alternative options if they don't want what is on the main menu. This was a difficult and emotional process for our family to navigate and I appreciate how the admin staff dedicated the time to helping my mother and our family adjust to the transition to long term care. Thank you to Michelle in Social Services and Ivelice in the Business Office for all you did. I would highly recommend Scott Lake Health & Rehab if you're seeking a quality facility to care for your loved one.
Stephanie Pullum
Mar 2026
Y’all facilities Scott Lake rehab is I’ll give it a 10 out of 10. It smells good looks good. The staff is friendly. The nurses is friendly. The CNA‘s is friendly and they own that job they care for the patients from the time I’ve been there what I see everything is a 10 out of 10 if I get sick and need nursing care rehab that’s why I’ll be at Scott Lake health and rehab center in Lakeland. that’s where I will go and I would recommend it to my family friends 10 out of 10. The nurse is bringing the medication when it’s time for the patient that had a medicine. I watch it all day and the nurses are very good Porsche. She’s a nurse there. I give her a 10 out of 10 it’s gonna be 100. I’ll give 100 Porsche is a nurse then she’s very humble spirit, knowledgeable, and everything. I had the pleasure of working with not working with Butt been watching PRECIOUS. She’s a CNA there and Shawna is a CNA there. They are very on top of their jobs when they come down to these patients and stuff they bring the trays help washing system of the patient and everything take out the trash in the garbage. I’m very pleased with their Care and Miss Jacky get the nurse give her 100 out of 100. She’s she’s excellent too. I don’t have any complaints about Scott Lake whatsoever and Miss Rebecca she’s a CNA there 10 out of 10 she’s a humble spirit care for the patient come in and help assist Base do the blood pressure she’s give her a 10 out of 10 too overall the place I gave it 100 A+ my first facility I have where they went into and it was pleased with the way it looks smell the staff even down to the food is presentable to the patients so if you’re looking for a place to go for rehab, I suggest Scotland rehab looking for a place to go for your loan wants for permanent care Scott Lake rehab cause from what I seen it’s a 10 out of 10 and I’m not saying it just to be saying I’m speaking facts for what I have experience on what I have seen. I’m very pleased with that facility.
Elizabeth Damon
Dec 2024
My husband had excellent care while at Scott Lake. The facility is kept sparkling clean, the nurses and cna’s are very pleasant and extremely dedicated. There are many activities for patients. Christmas decorations went above and beyond festive which made the holidays more palatable. The PT/OT/Speech staff care deeply about their patients and the results speak for themselves. The receptionists are all super friendly and welcoming 😊 Our social services director Michelle made sure everything was in order upon discharge for a smooth transition to home. ⭐️⭐️⭐️⭐️⭐️
7 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 15, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 21, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 21, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Scott Lake Health and Rehabilitation offers Skilled Nursing / Long Term Care.
Scott Lake Health and Rehabilitation is located at 800 E County Rd 540a in Lakeland, Florida.
Families largely describe Scott Lake Health and Rehabilitation as a clean, friendly skilled nursing and rehab facility where staff go out of their way to help residents recover strength and adjust to long-term care. Reviewers frequently name individual nurses, CNAs, and therapy staff for attentive, compassionate care, though at least one serious complaint describes a dangerous lapse in monitoring shortly after admission.
Scott Lake Health and Rehabilitation had 7 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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