Andrew Carle
Sep 2025
1. Wanted to determine if the community even has any openings for Independent Living units vs. a wait list. However, the "chatbox" on their website simply provides a number to call no matter what your question is. I.e. USELESS<br><br>2. When I called the provided number for "Independent Living" questions and asked if they had any openings in Independent Living, a women with a gravely smoker's voice said she would "connect me with someone in HR" before I quickly cut her off to tell her I was inquiring about a relative LIVING THERE. So the people they have answering the phone don't even recognize when someone is trying to PURCHASE ONE OF THEIR CONDO'S.<br><br>3. After saying ..."Hmm, let me see if I can connect you to someone in Independent Living who can help with that" (again, this was the number the chatbox provided for questions regarding Independent Living), as though she wasn't even sure who that might be...I got cut off.<br><br>THIS IS A VERY EXPENSIVE SENIOR LIVING COMMUNITY. If they can't hire and/or train competent people to even answer the phone, why would you want to spend the money to live there?
