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Santa Fe Place Llc

1000 S Santa Fe Ave

4.1(9 ratings)· Moore average: 3.6

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Santa Fe Place Llc, photo 11 / 2

Quick Facts

Facility type
Operates as a small group home setting
Also known as
Also referred to as Sierra House by families

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Santa Fe Place are sharply divided: several families praise the compassionate, long-term care given to their loved ones, while others describe serious lapses in supervision, medication management, and administrative accountability. It appears to operate as a smaller group-home style setting rather than a large institutional facility.

What reviewers praise

  • Staff described as caring and compassionate by several families
  • Long-term residents, including one for 10 years
  • Families feel kept informed and involved in care
  • Recommended by multiple reviewers for personal independence goals

What reviewers flag

  • One report of unqualified leadership and unavailable director
  • One account of staff napping or smoking while residents wandered unsupervised
  • One report of medication mismanagement affecting a resident's stability
  • One account of lost personal items including electronics and clothing
  • One report of retaliatory eviction after a family filed complaints with the state

AI-generated from reviews and community data.

Santa Fe Place Llc is a senior living community in Moore, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 9 reviews.

About Santa Fe Place Llc

Santa Fe Place LLC is a skilled nursing and long-term care community in Moore, Oklahoma. The facility is staffed 24 hours a day with an on-site registered nurse and offers medication management, housekeeping, social activities, and gathering spaces. The community is wheelchair accessible and equipped with emergency call systems.

Reviews are mixed. Some families report deeply positive experiences, with reviewers praising the staff's compassion and professionalism, noting that residents are kept engaged and families are kept informed and involved. Others describe serious concerns about medication management and administration practices, with one family reporting that medication errors affected their loved one's medical stability. Communication and qualified leadership appear to be areas of inconsistency.

Types of Care at Santa Fe Place Llc

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Santa Fe Place Llc

4.1overall · 9 ratings combined

4.1★ on Google (9)

Nathan Smith

Mar 2021

via Google ↗ · Report

I personally have had the privilege of meeting with the residents and staff of Santa fe place. The professionalism of the staff is outstanding. Residents are always smiling And,make my day brighter. I would recommend this home to anyone With the goal of personal independence for a brighter future.

Jean Wood

Mar 2019

via Google ↗ · Report

I am editing my previous review as things have changed over the past year. I know my daughter loves her peers and staff but I have to manage her medical care as they had her sign for medications and ended up messing up her long term stability. She is back on track now and hopefully the struggles with administration will go down over time and teamwork can be put in place. Being told "If you don't like the way we do things here take her home!" Was quite surprising but I just deal with another administrator there and avoid the explosive one. When I called the State to come help they cited them for two of my complaints not giving receipts to the Representative Payee and Not providing documentation to enable Guardian to pass on to my daughters medical team. The RETALIATION for this was to instantly EVICT her from the group home. I would think twice before coming to Sante Fe place and as another reviewer wrote "They have a good facade but if she could give 0 stars she would" I whole heatedly agree with her post. If you do place your loved one here TRACK everything, medicines, behaviors, financial, and personal items. We've "lost" 5 electric shavers, 1 cell phone and some clothing. This past year has taught me a LOT about looking deeper before we admit.

Troy Chavez

Sep 2018

via Google ↗ · Report

Santa Fe Place/ Sierra House has been a blessing to our family. Finding this type of home for our family member is virtually impossible in the Oklahoma City area. The staff are extremely helpful and caring. I highly recommend Santa Fe Place.

Danny Motte

Sep 2018

via Google ↗ · Report

I want to commend the staff at Santa Fe Place for the care and compassion they have shown my cousin who has been a resident there for 10 years. They work closely with the families of residents there keeping us informed and involved in all activities. I just want to thank you for the peace and security you provide us by knowing our family member is in great hands.

Jenny Garrett

Jan 2018

via Google ↗ · Report

if I could give zero stars, I would. My son was there for approximately a year. Staff members did a good job of presenting a wonderful facade; but that was exactly what it was, a facade. The acting "director" is not qualified and has a sketchy arrangement with her mother who supposedly has the credentials. Of course the mother is never there when I asked to meet her and never available. Long story short, after emergency admittance to the hospital and minimal heart damage occurred, I pulled my son out. Employees were allowed to nap on the couches during their shifts or sit outside and smoke while clients wandered around inside. And, somehow, my posts keep getting deleted.....hmmm. You want a true review? You just got it.

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Near Moore, a nursing home usually runs $7,500 to $10,500 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Frequently Asked Questions

What types of care does Santa Fe Place Llc offer?

Santa Fe Place Llc offers Skilled Nursing / Long Term Care.

Where is Santa Fe Place Llc located?

Santa Fe Place Llc is located at 1000 S Santa Fe Ave in Moore, Oklahoma.

What do families say about Santa Fe Place Llc?

Santa Fe Place Llc carries a 4.1 out of 5 rating from 9 Google reviews. Reviews for Santa Fe Place are sharply divided: several families praise the compassionate, long-term care given to their loved ones, while others describe serious lapses in supervision, medication management, and administrative accountability. It appears to operate as a smaller group-home style setting rather than a large institutional facility. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Santa Fe Place Llc?

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Nearby Communities

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