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Salem Springlake Health & Rehab Center

509 North Hayden Avenue

3.9(19 ratings)

Salem Springlake Health & Rehab Center, photo 11 / 5

Quick Facts

Total units
75
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
75
Respite Care
Flexible stays from 5 days to 5 weeks
Respite Payment
Not tied to hospice, Medicaid or private pay accepted
On-Site Services
In-house pharmacy, lab, podiatry, and wound care
Outpatient Rehab
Outpatient therapy program billed to insurance

What Families Think

Most reviewers describe Salem Springlake as a clean, quiet, and caring facility, with several praising the staff's compassion during end-of-life and comfort care situations. However, one report described a serious lapse in care and an unprofessional staff response, contrasting sharply with the otherwise strong reputation.

The Good

  • Reviewers repeatedly describe the facility as clean and well-maintained
  • Staff described as kind, attentive, and caring
  • Praised for comfort care and end-of-life support
  • Quiet, peaceful setting with outdoor patios
  • Responsive, caring management noted by a reviewer

The Bad

  • One report of a resident found neglected and room left dirty
  • One report of a staff member responding rudely to a family complaint

AI-generated from reviews and community data.

Salem Springlake Health & Rehab Center is a senior living community in Salem, Kentucky offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.9 out of 5 across 19 reviews.

About Salem Springlake Health & Rehab Center

Salem Springlake Health & Rehabilitation Center in Salem, Kentucky is a nursing, rehabilitation, and assisted living facility operated by Atrium Centers Inc. The center provides around-the-clock nursing care and physician coverage, supported by in-house services including pharmacy, lab, podiatry, and wound care.

The community specializes in post-hospital rehabilitation, helping patients recover to their highest level of independence following planned or unplanned hospital stays. For those transitioning to long-term care, the center aims to make the move smooth and worry-free through comprehensive care planning that considers each resident's unique needs and preferences.

Salem Springlake offers an outpatient rehabilitation program for patients able to reside safely at home, with therapy services focused on building strength, improving mobility and balance, managing pain, and enhancing activities of daily living. Referrals for outpatient services can be made by primary care providers or specialty physicians, and most services can be billed to primary insurance plans.

The center provides respite care with no required length of stay, offering flexible nursing services ranging from 5 days to 5 weeks. Respite services are not dependent on hospice enrollment and may be covered by Medicaid or private pay options.

Nestled in the heart of Salem, the community emphasizes a welcoming environment with compassionate caregivers and a sense of community. The facility's team, comprising clinical, administrative, nutrition, housekeeping, and support staff, is committed to providing quality care and the comforts of home.

Types of Care at Salem Springlake Health & Rehab Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Salem Springlake Health & Rehab Center

3.9overall · 19 ratings combined

3.9★ on Google (19)

Greg Grimes

May 2026

via Google

My father is 87 and is at Springlake for Comfort Care. I can't be sure how much time our family has with my father. One thing I am absolutely sure about is we wouldn't want our father in any other facility. Clean, quiet, comfortable with a staff that is second to no other staff. They care about our father and our family. Our mother can rest comfortably at home knowing that her husband of 69 years is well cared for. I want to thank all the caregivers on the floor to the front office personnel. Thank you Springlake staff for everything. God bless you. 🙏❤

Marleen Humberson

Sep 2025

via Google

I had never visited Salem Springlake until this weekend. I was in town to visit family and made a stop to see a long-time friend. I was so impressed with this facility. It is in a beautiful setting, very quiet inside and out! The facility is wonderfully maintained and was very clean.

Sarah Thorn

Sep 2025

via Google

I could not speak any higher of this facility. The staff were kind and helpful. The facility smelled SO good when I walked in. First impression was 10/10.

Kim Freeman

Jun 2025

via Google

A bright, clean, well-maintained center with dedicated professionals who love their residents. Multiple outside patios to enjoy nature. Management that is responsive and caring.

Kim Miniard

Dec 2023

via Google

Went to visit a family member today (12/23/23) and walked in room and she was laying in feces and told staff, waited at least 45 min and still no one and went in hall to find someone and a hateful woman by the name of Heather Robertson was told, finally came in room and when we told her about it and that we were upset she told us to get out. The room is always dirty. Do not put someone you love in THAT place

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Government Inspection History

3 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 14, 2025Fire Safety StandardHealth Standard7 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 3, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2025

Dec 8, 2023Fire Safety StandardHealth Standard12 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2024

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2024

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2024

Apr 1, 2021Fire Safety StandardHealth Standard19 citations
  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2021

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2021

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Provide properly sized and located linen or trash receptacles.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2021

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Salem Springlake Health & Rehab Center offer?

Salem Springlake Health & Rehab Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Salem Springlake Health & Rehab Center located?

Salem Springlake Health & Rehab Center is located at 509 North Hayden Avenue in Salem, Kentucky.

What do families say about Salem Springlake Health & Rehab Center?

Most reviewers describe Salem Springlake as a clean, quiet, and caring facility, with several praising the staff's compassion during end-of-life and comfort care situations. However, one report described a serious lapse in care and an unprofessional staff response, contrasting sharply with the otherwise strong reputation.

How did Salem Springlake Health & Rehab Center do on recent health and safety inspections?

Salem Springlake Health & Rehab Center had 3 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Salem Springlake Health & Rehab Center?

Submit the Request Information form on this page to connect with Salem Springlake Health & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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