Maria Moriado
Jun 2026
They were so nice to me all these people that work for St Francis healthcare providing the agencies they are very helpful and I really do need them again so I just wish to get a phone call from them if I can
St Francis Health Care Services Inc
12127 Huntington Park Dr2.1(11 ratings)· Houston average: 4.3
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Quick Facts
- Total units
- 15
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2004
- Licensed capacity
- 15 residents
Home Health Compare
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for St Francis Health Care Services largely describe experiences with its home health services rather than the assisted living community itself, and are overwhelmingly negative. Multiple reviewers report missed nursing, therapy, and wound care visits, unresponsive management, and one allegation of Medicaid billing fraud, while a single review describes staff as friendly and helpful.
What reviewers praise
- One reviewer described staff as friendly and helpful
- One reviewer praised a therapist as professional and knowledgeable
What reviewers flag
- Multiple reports of missed or incompetent wound care and nursing visits
- Several reviewers describe unresponsive or hard-to-reach management
- One report alleging Medicaid billing fraud
- One report of a withheld employee paycheck
AI-generated from reviews and community data.
St Francis Health Care Services Inc is a senior living community in Houston, Texas offering Assisted Living. Families rate it 2.1 out of 5 across 11 reviews.
About St Francis Health Care Services Inc
St Francis Health Care Services Inc is a home health agency serving clients in the Houston area. The agency is Medicare-certified and has operated since 2004, offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviewers reported significant and consistent problems with care delivery and agency operations. Multiple families described nurses arriving without knowledge of required wound care, scheduled therapists failing to show up, and difficulty reaching staff to address service gaps. Several reviewers raised concerns about billing practices, payment of wages, and challenges in obtaining service changes as prescribed by physicians.
Types of Care at St Francis Health Care Services Inc
Assisted LivingHome Health
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Help Me ChooseReviews of St Francis Health Care Services Inc
2.1overall · 11 ratings combined
2.1★ on Google (11)
Tomeka Harris
Apr 2023
They have not sent out my spouse check yet and when she calls they told her that they kept it. Plus we have to talk to Rose again to get a new check. My spouse doesn't work for them anymore but they still not paying her money.
Jamie Azcue
Oct 2022
If i could give zero stars i would ive been trying to get a wound care change of a picc line dressing since over a week now, first they call me and ask for my information and they say they would call me back they never did, and then i call back again later on just for them to pass me to another person and telling me at the end of the day that I'm not even in their system ! Today 10-7-2022 supposedly a nurse was on her way to my home she called me and them asked if i only needed wound care services, so she tells me she would call her boss then call me back, and its been over more than an hour that was said to me they should shut down this suppose "home health agency" so unprofessional and incompetent and they are of no help at all !
Vanessa Reyes
Aug 2018
Medicaid fraud!!! All about money and lying about hours. I hope the state goes after Rose. Medicaid fraud to the fullest. Plz make sure u know exactly how many hours or they say a unit is a vist. Drop as a patient before finding another homehealth with blood clot issue. Have port a Cath and have to be accessed every day with needle all because they want to be able to charge insurance for more unessasary visits. Gave me nurse that didn't know how to access port also. Very unsanitary no training poked me 4 time every time and last time he was here poked me 4 time and couldn't access because of lack of training. Reported them to the state. Because it is against the law for a homehealth to drop u before having another one. This is not right especially because I have already had pulmonary embolisms two time not including 6 dvts. Lack skills and overall compassion.
Sam Campbell
Jun 2018
Anna refused to release mother from home health care when PCP prescribed different service. Rose lied directly about it being done and not having been contacted by nee provider. Filed complaints with insurance company and Medicare.
Medicare Quality of Care
St Francis Health Care Services Inc is a Medicare-certified home health agency (certified since 2004). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
Service area
St Francis Health Care Services Inc reports serving 1 ZIP code, including Houston. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679434. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does St Francis Health Care Services Inc offer?
St Francis Health Care Services Inc offers Assisted Living and Home Health.
How much does St Francis Health Care Services Inc cost?
St Francis Health Care Services Inc has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is St Francis Health Care Services Inc located?
St Francis Health Care Services Inc is located at 12127 Huntington Park Dr in Houston, Texas.
What do families say about St Francis Health Care Services Inc?
Reviews for St Francis Health Care Services largely describe experiences with its home health services rather than the assisted living community itself, and are overwhelmingly negative. Multiple reviewers report missed nursing, therapy, and wound care visits, unresponsive management, and one allegation of Medicaid billing fraud, while a single review describes staff as friendly and helpful.
Does Medicare cover care from St Francis Health Care Services Inc?
Yes. St Francis Health Care Services Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use St Francis Health Care Services Inc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit St Francis Health Care Services Inc?
Submit the Request Information form on this page, or contact St Francis Health Care Services Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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