Jeff Newsom
Mar 2026
My wife has been here for over 2 and 1/2 years. I am so happy with the care she receives. 5 stars.
1 / 2Quick Facts
- Total units
- 32
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 32
- Inspections
- View history (56 citations)
- Community size
- Licensed for up to 32 residents
- Memory care setup
- Dedicated memory care area called the North Unit
CMS Care Compare
What Families Think
Families of residents at Rumford Community Home consistently praise the personal, attentive care their loved ones receive, especially in the memory care unit, and describe staff who communicate proactively and treat residents like family. Reviewers highlight an active, engaged atmosphere with daily activities, good food, and a responsive administration, though one reviewer noted staffing could be stretched thin.
The Good
- Staff frequently described as caring and communicative
- Residents seen as active, engaged, and well cared for
- Family reports staff call regularly with health updates
- Memory care unit (North) praised for compassionate support
- Food and dining experience frequently praised
- Administration described as informative and easy to work with
The Bad
- One reviewer felt staff could use more help/staffing
AI-generated from reviews and community data.
Rumford Community Home is a senior living community in Rumford, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 29 reviews.
About Rumford Community Home
Rumford Community Home is a 32-bed skilled nursing and long-term care facility in Rumford, Maine, serving residents with a range of care needs including memory care.
Families consistently praise the attentiveness and compassion of the staff, noting that residents remain actively engaged rather than isolated. One family wrote that "the staff brings to the residents a model for how senior housing should be run." Multiple reviewers highlight staff members by name, describing them as genuinely invested in residents' wellbeing and interests. The food is noted as appetizing, and residents are kept clean and comfortable. Families appreciate how staff support the emotional transition of placement and maintain open communication about care and conditions like dementia.
One reviewer did note that current staffing levels could be expanded, though staff are described as doing their best with available resources. The community holds a 3.9 out of 5 Google rating based on 29 reviews, with the majority at five stars.
Types of Care at Rumford Community Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Rumford Community Home
3.9overall · 29 ratings combined
3.9★ on Google (29)
Lisa
Feb 2026
Our family just placed my Mom at the Rumford Community Home in the North Unit this summer. It was a very emotional transition for all of us. The staff at RCH are amazing! They helped us all ease into this change and showed us everyday their heart felt compassion for each resident. They helped us trust and feel like family each day. Our Mom spent several years living alone after our Dad passed away. She was not thriving any longer. She was losing her ability to communicate. We were beside ourselves not knowing what to do to help her. Since we moved her to RCH she is amazing! She is thriving, laughing, talking, joking around with the staff, entertaining guests and talking on the phone! She is winning at Beano again and enjoying many of the daily activities that RCH provide! She totally enjoys the music events at RCH! The Administration at RCH is helpful, easy to work with, informative and available. They guided us through the entire process and were very patient and understanding. I highly recommend Rumford Community Home to anyone that has a need. I strongly encourage people to consider a career at the RCH!!
Western Mountain Moss
Jan 2026
I cannot speak highly enough about this building here in our community. The level of care that the staff brings to the residents is a model for how senior housing should be run. Frankly, I would love to invite all of the other facilities in the state on a day trip to observe what goes on in this building. The residents aren’t just laying in the bed. They’re very active during the day. The place is clean. The maintenance men are incredibly helpful and the residents are engaged with the entire staff. In my own experience for helping a friend get settled in, it has been nothing short of a miracle for helping with his depression and for giving him a great walk out the door. I truly believe that because he is now a resident of Rumford Community Home that he’s going to get a longer life! They have a great culinary team and the food is amazing. The director along with the entire staff are very willing to have conversation. If you have any questions or concerns they hear you and want to hear them in order to make your stay comfortable . Whenever I am there for a visit, what I notice is the residents are smiling and laughing And there is always something going on in the great room; everything from saying the rosary, to entertainment, to music and singalongs, to creative arts. There’s a lot of things going on in this building that is so darn good for having a family at this stage of the journey. I promise, if you’re thinking about placing a family member here? do it!! For myself I want to book my room now for when I’m older. Simply the best all around. 🌺 Beverly Ann Soucy
Lori Blossom
Jan 2026
I had to place my uncle here after being diagnosed with dementia, he seems happy and well cared for. The food smells really good. They seem to take a personal interstellar in him and his interests. Hes always clean and all the residents always seem very happy. Never once have a been there and seen an unhappy patient. And theybare very Informative when I ask questions about this disease. They call often to inform me of his care ,his demeanor and overall health and well being. Doreen is amazing g. Shes always so very nice and will.listen as long as I need her to and has evan come iver ro chit chat when we visit and help if we need help understand why or what he is saying and doing. Its a long drive up there so they understand when we cant make it up weekly and will call and give us updates quite often.
Lucinda Hannon
Jul 2025
My mom is on North for memory care. I feel we were lucky to have her placed here when it became a must. I love the staff that I am familiar with. I do feel that they could use more help here tho. I know that they do the very best and go above and beyond with what they are dealt. Roxanne, Reva and Brenda are shining stars in my eyes. So loving and caring and deserve the greatest of praise
Government Inspection History
5 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 14, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 8, 2025
Feb 10, 2025Fire Safety StandardHealth ComplaintHealth Standard18 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Install a two-hour-resistant firewall separation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Nov 21, 2024Fire Safety Complaint2 citations
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 31, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 31, 2024
Nov 8, 2023Fire Safety StandardHealth Standard10 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Jan 13, 2022Fire Safety StandardHealth Standard25 citations
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2022
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2022
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Address subsistence needs for staff and patients.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 14, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 14, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Mar 1, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Mar 1, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity B of L: potential for minimal harm, patternCorrected Feb 14, 2022
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity B of L: potential for minimal harm, patternCorrected Feb 14, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Rumford Community Home offer?
Rumford Community Home offers Skilled Nursing / Long Term Care.
Where is Rumford Community Home located?
Rumford Community Home is located at 11 John F Kennedy Lane in Rumford, Maine.
What do families say about Rumford Community Home?
Families of residents at Rumford Community Home consistently praise the personal, attentive care their loved ones receive, especially in the memory care unit, and describe staff who communicate proactively and treat residents like family. Reviewers highlight an active, engaged atmosphere with daily activities, good food, and a responsive administration, though one reviewer noted staffing could be stretched thin.
How did Rumford Community Home do on recent health and safety inspections?
Rumford Community Home had 5 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Rumford Community Home?
Submit the Request Information form on this page to connect with Rumford Community Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Rumford Community Home? Claim this listing to update photos, pricing, and details. It's free.
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