3502 W 4th Ave
2.7(7 ratings)· Kennewick average: 4.3
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Washington DSHS
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Ruan's Garden are sharply divided: some families describe deeply personalized, compassionate end-of-life care, while another reports serious lapses in basic care and staff attentiveness. With only 7 Google reviews and no published pricing, prospective families should visit in person and ask direct questions about staffing and care routines.
AI-generated from reviews and community data.
Ruan's Garden is a senior living community in Kennewick, Washington offering Assisted Living. Families rate it 2.7 out of 5 across 7 reviews.
Ruan's Garden is an assisted living community in Kennewick, Washington, licensed for up to 15 residents.
Reviewers describe sharply different experiences. Several families praise the personalized care, describing staff as compassionate and professional, and note that their loved ones felt safe and comfortable. One reviewer wrote, "my family always felt at home there." Other reviewers report serious concerns about property management, weight loss, and staff attentiveness.
Families considering this community may want to ask detailed questions about clothing and personal item procedures, nutrition and weight monitoring, and staffing practices during their visits.
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Help Me Choose2.7overall · 7 ratings combined
2.7★ on Google (7)
Debra D
May 2021
This place is terrible. They have misplaced all my family members clothes. If you buy something and bring it in, they give it to someone else. His blankets have been taken, lost. The nurses on duty are always sitting on their phones. My sibling has lost 40lbs in 9 months. The care is the worst. To many things to list. I’m happy we found a different place.
Dean Yauger
Jul 2020
I am a current resident at Ruan' Garden, and want to share my thoughts. As a Disabled Veteran, I have been bounced around to multiple end of life facilities, and Ruan's is by far THE BEST! The entire staff is compassionate, professional, and well trained. Dot - The Manager just personally brought her gift of Holiday Treats for those of us who wanted/are allowed to have some. Such a small act of kindness/compassion just turned my sad/stressful day around. Thank You to the ENTIRE Team here at Ruan's Garden.
Donniel
May 2017
Having been to a few care facilities, we ended up having my mother stay at Ruan's Garden for the end of her life. I appreciate all of the personalized care my mom received. They were very hospitable and kind and my family always felt at home there when we were able to visit. My mom felt at ease, comfortable and most importantly, safe. That put our minds at ease knowing she was happy. Two of the ladies even went to my mom's funeral. We highly recommend Ruan's for anyone in need.
Ruan's Garden offers Assisted Living.
Ruan's Garden is located at 3502 W 4th Ave in Kennewick, Washington.
Ruan's Garden carries a 2.7 out of 5 rating from 7 Google reviews. Reviews of Ruan's Garden are sharply divided: some families describe deeply personalized, compassionate end-of-life care, while another reports serious lapses in basic care and staff attentiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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