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Royal Falmouth Nursing & Rehabilitation Center

359 Jones Rd

3.9(50 ratings)

Royal Falmouth Nursing & Rehabilitation Center — photo 11 / 3

Quick Facts

Total units
121
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
121
Pet policy
Allowed resident's dog to stay with her

What Families Think

Royal Falmouth Nursing & Rehabilitation Center is a skilled nursing and rehab facility in Falmouth, MA, with mixed reviews from families. Many praise the rehab team, day-shift nursing, and an attentive administrator, while others describe serious lapses in basic care and lost belongings.

The Good

  • Rehab department called outstanding by reviewers
  • Day and evening nursing staff praised as great
  • Administrator has an open-door policy, handles complaints
  • Facility described as very clean
  • Staff kind and accommodating during recovery
  • Allowed a resident's pet dog during her stay

The Bad

  • One report of missed PT/OT and inadequate hygiene care
  • One serious report of bed sores and infection requiring hospital treatment
  • Multiple reports of missing personal belongings after stays
  • Night shift customer service described as needing improvement
  • One account of dismissive management response to lost items

AI-generated from reviews and community data.

About Royal Falmouth Nursing & Rehabilitation Center

Royal Falmouth Nursing & Rehabilitation Center is a skilled nursing / long term care community in Falmouth, Massachusetts. The community is licensed for up to 121 residents.

Families rate Royal Falmouth Nursing & Rehabilitation Center 3.9 out of 5 based on 50 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 50 ratings combined

3.9★ on Google (50)

Julie Saint

May 2026

via Google

I was there for short term rehab after breaking both ankles. Day and evening nursing staff were great. With the exception of a couple of CNAs the night shift need customer service training. Rehab department was outstanding. Housekeeping was great. Food was ok. Big shoutout to Amanda the unit manager. She does a great job. Thanks to Maura, Laurie, Soddy, T,Meagan and Kristen for the care they provided to me. Thanks to Mark, Lynn, Josh, Emma, Brittany and Jessica from rehab for getting me back on my feet again! I work in long term care and I would recommend to friends or family.

Whitney Fulp

Mar 2026

via Google

3 different people I know have stayed here for “rehabilitation”. There is a lack of care. No changing, cleaning or getting the proper rehab ie PT or OT. All 3 had serve decline while in the care of royal. Personal items went missing. Food that was ordered never made it to rooms but was delivered. Serve lack of care ended up with bed sores and an infection needed to be treated at mass general. Staff is sitting at front desk on phones everytime I entered. But patients are not being rotated and are sitting In Severely soiled attire. Please do better for the people you care for. They do not have another life to live.

Emily Brainard

Jan 2026

via Google

Things were missing when I came to collect my father's belongings after his death. Management and staff swore up and down the items were in the bag of his belongings I was given; and quickly became dismissive. I stood in the lobby for over an hour waiting for someone to come speak with me. Why would I say things were missing if they weren't? I wasn't looking for money, just the things in question. It hurts to this day.

George Kelsch

Oct 2025

via Google

This facility is very clean and professionally run. The administrator is top notch . She has an open door policy, any problem you have she will handle it until you are satisfied . Outstanding!!

P Teixeira

May 2023

via Google

My mom has been admitted to this facility a few times. All of the staff was incredible. From administration to CNAs, Nurses, activities, to the rehab department. Nurses on unit were very informative and accommodating. All staff members were so kind and made her visit very pleasant. She came home stronger and happier than ever. A big plus was that they allowed us to bring her dog which was so nice because it kept my mother’s spirits up during her recovery. Thank you Royal of Falmouth. Keep doing what you’re doing!

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Frequently Asked Questions

What types of care does Royal Falmouth Nursing & Rehabilitation Center offer?

Royal Falmouth Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Royal Falmouth Nursing & Rehabilitation Center located?

Royal Falmouth Nursing & Rehabilitation Center is located at 359 Jones Rd in Falmouth, Massachusetts.

What do families say about Royal Falmouth Nursing & Rehabilitation Center?

Royal Falmouth Nursing & Rehabilitation Center is a skilled nursing and rehab facility in Falmouth, MA, with mixed reviews from families. Many praise the rehab team, day-shift nursing, and an attentive administrator, while others describe serious lapses in basic care and lost belongings.

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