J L Sackett
Aug 2026
Worst customer service ever. For 3 weeks I've tried to get my cylinder and concentrator picked up but Noone shows up. I asked for a supervisor and was disconnected.
Quick Facts
- Equipment scope
- Provides ventilators, oxygen therapy, and wound care supplies
- Operator scale
- National provider rather than a single local operator
What Families Think
Rotech Healthcare in Durango offers home medical equipment and home health/hospice services like oxygen therapy and ventilators, but the only two available reviews describe serious problems with customer service and follow-through. Both reviewers reported difficulty getting basic support, including equipment pickup and clear communication.
The Good
- Provides home oxygen and ventilator equipment
- Offers negative pressure wound therapy and wound care supplies
- National provider serving home health and hospice needs
The Bad
- Both reviewers report very poor customer service response
- One report of equipment pickup unresolved for three weeks
- One report of being disconnected when requesting a supervisor
- Communication difficulties with support staff noted by a reviewer
AI-generated from reviews and community data.
Rotech Healthcare Inc. is a home health agency serving Durango, Colorado offering Home Health.
About Rotech Healthcare Inc.
Rotech Healthcare Inc. is a home health and hospice community in Durango, Colorado.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Rotech Healthcare Inc.
Home Health
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Rotech Healthcare Inc.
1overall · 2 ratings combined
1★ on Google (2)
Daniel Chiara
Mar 2025
I wish the representatives of this place were more involved. Besides that, I wish I could understand anything their customer service attendants say.
Frequently Asked Questions
What types of care does Rotech Healthcare Inc. offer?
Rotech Healthcare Inc. offers Home Health.
Where is Rotech Healthcare Inc. located?
Rotech Healthcare Inc. is located at 799 Tech Center Dr in Durango, Colorado.
What do families say about Rotech Healthcare Inc.?
Rotech Healthcare in Durango offers home medical equipment and home health/hospice services like oxygen therapy and ventilators, but the only two available reviews describe serious problems with customer service and follow-through. Both reviewers reported difficulty getting basic support, including equipment pickup and clear communication.
How can families visit Rotech Healthcare Inc.?
Submit the Request Information form on this page to connect with Rotech Healthcare Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Rotech Healthcare Inc.? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Durango.
The Villa, Luxury Senior Living
Durango, Colorado0.6 mi
5(2)
Assisted Living
La Plata County Senior Services
Durango, Colorado1.5 mi
4.6(31)
Independent Living
Junction Creek Health and Rehabilitation Center
Durango, Colorado1.8 mi
3.7(13)
Skilled Nursing / Long Term Care
Cottonwood Rehabilitation And Healthcare Center
Durango, Colorado2 mi
4.9(83)
Skilled Nursing / Long Term Care
Durango Health And Rehabilitation
Durango, Colorado2 mi
4.5(22)
Skilled Nursing / Long Term Care
Sunshine Gardens Senior Community
Durango, Colorado2.4 mi
2.7(7)
Assisted LivingIndependent LivingMemory Care