merry mahone
Jun 2026
Timely service.I was able to get a same day appointment. The wait was average for one new tire, an oil change and new wiper blades. I am visiting from out of town, so I appreciate the quick turnaround.
1 / 5CMS Care Compare
Reviewers of Roswell Center for Nursing and Healing frequently highlight individual staff members for compassionate, attentive care, and note the facility is clean, recently remodeled, and free of the odors sometimes associated with nursing homes. A more serious complaint describes poor communication and disrespectful treatment of a resident's family member by administration during a community event.
AI-generated from reviews and community data.
Roswell Center for Nursing and Healing is a senior living community in Roswell, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 350 reviews.
Roswell Center for Nursing and Healing is a skilled nursing / long term care community in Roswell, Georgia. The community is licensed for up to 268 residents.
Families rate Roswell Center for Nursing and Healing 4.1 out of 5 based on 350 Google reviews.
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Help Me Choose4.1overall · 350 ratings combined
4.1★ on Google (350)
merry mahone
Jun 2026
Timely service.I was able to get a same day appointment. The wait was average for one new tire, an oil change and new wiper blades. I am visiting from out of town, so I appreciate the quick turnaround.
Sidney Callaway
Jun 2026
Somebody give Ieshia her flowers now. Today was my first visit there. I literally stopped her mid-task to ask for help, and she didn’t flinch. She exceeded every expectation as a representative of Roswell Center for Nursing. First time ever, I would actually recommend a facility! Kudos!
Deneke Daniels
May 2026
I am extremely disappointed with the way the May 12, 2026 open house event at Roswell Nursing and Rehab was handled by the administration and marketing team. What should have been a positive community event turned into a very unorganized and embarrassing experience for residents and their families.There appeared to be a complete lack of communication and clear instruction given to staff regarding the event. Residents, family members, and even members of the community were not properly included or able to participate in what was supposed to be a major marketing opportunity for the facility. I believed the purpose of an open house was to welcome the community, highlight the care provided, and build trust with potential new residents and families. Instead, the event reflected poor leadership and confusion.Most upsetting was the way my mother was treated by the administrator. She was spoken to in a demeaning and condescending tone over a situation that was clearly caused by administration failing to properly organize and communicate expectations to staff beforehand. No resident or family member should ever be made to feel humiliated, especially in a healthcare facility where dignity and compassion should come first.What made the situation even more unprofessional was the administrator refusing to take accountability and instead placing blame on another resident. Rather than acknowledging the confusion and offering a sincere apology to my mother, responsibility was avoided entirely. That response says a lot about the leadership and culture within this company.Patients are human beings and deserve to be treated with dignity, empathy, and respect at all times. As a family member, I should never have to worry about whether my mother is being treated respectfully when I am not present. Until there are serious improvements in leadership, communication, and empathy training for administration and staff, I cannot support this company or recommend this facility to others.
Carla Harris
Apr 2026
I had a great experience at Roswell Nursing & Rehabilitation Center. The administration staff is friendly, professional, and always willing to help with any questions or concerns. The facility has been recently remodeled and looks amazing—clean, updated, and very welcoming. One thing that really stood out to me is that there was no unpleasant odor when entering the building, which speaks volumes about the level of care and cleanliness maintained here. Overall, a very positive environment for residents and visitors alike.
Tiffany Powell
Mar 2026
I would like to recognize Glenda Hill at Roswell Nursing & Rehabilitation Facility for the outstanding care, dedication, and compassion she shows to the residents every single day. Glenda truly goes above and beyond to make sure the residents receive the care and attention they deserve. One thing that really stands out is how committed she is to ensuring residents make it to their medical appointments — whether within the facility or at outside medical offices. She stays on top of the details, coordinates carefully, and makes sure everything runs smoothly so the residents receive the care they need without added stress. What makes Glenda so special is that she genuinely cares. Her kindness, patience, and professionalism make families feel comfortable knowing their loved ones are in good hands. She treats the residents with dignity and respect, and it’s clear that their well-being is always her priority. Healthcare needs more people like Glenda — compassionate, reliable, and truly dedicated to the people she serves. Roswell Nursing & Rehabilitation Facility is very fortunate to have someone with her level of commitment and heart on their team.⭐️⭐️⭐️⭐️⭐️
4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2026
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 29, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Roswell Center for Nursing and Healing offers Skilled Nursing / Long Term Care.
Roswell Center for Nursing and Healing is located at 1109 Green Street in Roswell, Georgia.
Reviewers of Roswell Center for Nursing and Healing frequently highlight individual staff members for compassionate, attentive care, and note the facility is clean, recently remodeled, and free of the odors sometimes associated with nursing homes. A more serious complaint describes poor communication and disrespectful treatment of a resident's family member by administration during a community event.
Roswell Center for Nursing and Healing had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Roswell Center for Nursing and Healing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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