13013 E Mission Ave
3.2(38 ratings)· Spokane Valley average: 4.3
Part of Prestige Senior Living · all operators · 24 communities · 4★ average
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Washington DSHS
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Rose Pointe are sharply divided: some families praise attentive, caring staff and a smooth move-in experience, while others describe serious concerns about staffing levels, cleanliness, and a long-delayed kitchen/room renovation that left residents doubling up in rooms. The community has a 3.2 out of 5 rating from 38 Google reviews, reflecting this mixed experience.
AI-generated from reviews and community data.
Rose Pointe Assisted Living and Memory Care is a senior living community in Spokane Valley, Washington offering Assisted Living and Memory Care. Families rate it 3.2 out of 5 across 38 reviews.
Rose Pointe Assisted Living and Memory Care is an assisted living community in Spokane Valley, Washington. The community is licensed for up to 100 residents.
Families rate Rose Pointe Assisted Living and Memory Care 3.2 out of 5 based on 38 Google reviews.
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Help Me Choose3.2overall · 38 ratings combined
3.2★ on Google (38)
RebelRedNeckk
Apr 2025
The staff has a lot people who need 24/7 care every day. They seem to be taking care of my friend who lives there. She's feed and there's staff who keeps her place Clean as well the whole building.I'm impressed with their services. The place is getting an upgrade and soon there will be more space.
molly roe
Jan 2025
They are short staffed..housekeeping is awful..our mothers room smells bad..the kitchen has been under remodel for a long time and they have to cook food in a remote portable kitchen and bring it inside to warming trays... The residents need better care than what they are getting...and sometimes they forget to get their residents for meals. But overall the staff are very nice and professional. It's not their fault they are short-handed.
Commercial Admin
Jul 2024
My mother has been at this community for almost 4 years. They are having issues completing reconstruction of the Kitchen and my mother's room which we were informed that was to have been done in 3 weeks. We are now going on 8 months. My mother is sharing another room 9 rooms down from the dining hall and is at risk for falling. I am upset and get no where with this place or the owner who is telling lies to the state and to the residents. Buyer Beware. I have contacted the Media -- this is going to get blown up. These residents and my mom do not deserve the neglect from this establishment.
Dina Stiebel
Sep 2023
I have worked in Senior Living in Texas. My Mother was placed here at Rose Pointe which was the biggest mistake ever. I have never in my life seen such a poor managed facility that is allowed to be open to anything or anyone. The smell (urine) of this place, the dirty floors, rooms, kitchen and common areas were/are unbelievable. I wouldn't feed the meals to my dog. Processed food, rarely anything fresh. Full of sodium. The state of Washington walked in the day we were moving my mother out. So obviously the Hospital down the street turned them in. If you love your parent, you will not bring them here. The paperwork was a joke. My mother was never set up on the shower schedule or the housekeeping schedule. I could write a book about the nightmare of this facility. I am just hoping for the sake of the elderly, close this place down!
Brandi Bongers
Jun 2018
The staff at Rose Point has been wonderful taking care of my Mother in Law. She is so happy living there and we love knowing she is safe and well taken care of. The director Jessica has been wonderful. She took time with my mother in law helping her transition into her new home. She has also been great with the whole family with answering any questions and making everything easy and stress free. It has been so nice knowing our love one is happy and safe while we are busy juggling life and not able to visit everyday.
Rose Pointe Assisted Living and Memory Care offers Assisted Living and Memory Care.
Rose Pointe Assisted Living and Memory Care is located at 13013 E Mission Ave in Spokane Valley, Washington.
Rose Pointe Assisted Living and Memory Care carries a 3.2 out of 5 rating from 38 Google reviews. Reviews for Rose Pointe are sharply divided: some families praise attentive, caring staff and a smooth move-in experience, while others describe serious concerns about staffing levels, cleanliness, and a long-delayed kitchen/room renovation that left residents doubling up in rooms. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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