513 Fm 359 Rd
3.7(9 ratings)
1 / 5Reviews for Rose Hill are sharply divided: several families praise the personal, family-like care their loved ones received, while other reviewers report serious concerns about neglect, unprofessional conduct, and financial issues. With only a handful of reviews, prospective families should weigh both perspectives carefully and ask detailed questions about staffing and care practices before moving in.
AI-generated from reviews and community data.
Rose Hill Assisted Living is an assisted living facility located in Richmond, Texas, offering a residential setting with 24-hour supervision and care for seniors who need additional support while maintaining their independence and dignity.
The facility provides assisted living, memory care, respite care, and adult day care services. Staff create personalized care plans for each resident before move-in, addressing individual health needs. Medication management is handled by a skilled team, and residents may select their own pharmacy. Personal care services are tailored to support residents' daily living activities.
Rose Hill's adult day care services include daily structure and activities, supervision, medical attention, and meals in a community-driven environment. The facility also offers respite care for short-term rehabilitation needs and caregiver relief. Transportation can be arranged for an additional cost.
Resident engagement is a primary focus, with activities updated weekly to provide variety in residents' schedules. The facility balances residents' health needs with their spiritual and social needs, aiming to provide a comfortable, home-like living environment. One notable aspect is that residents do not need to relocate as their care needs change over time, as the facility is equipped to adjust services accordingly.
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Help Me Choose3.7overall · 9 ratings combined
3.7★ on Google (9)
Lynette Pierce
Aug 2023
We absolutely love Rose Hill. They take such a personal approach with their care. My parent is there and is so happy! The care givers are like family to my parent and us. It has been such a pleasure to be a part of this community. I would recommend Rose Hill to anyone…and have!!! It is such a treasure!!!
Susan Ricklin
Aug 2023
My mom passed away a year ago this July. She was diagnosed with dementia and we agreed to pay almost $5000 a month because they promised one on one care with a nurse. My mom refused to eat and, at one point, stopped taking her medication. I would NEVER recommend this place. They give you lots of promises but do nothing but complain when you ask for the care they promised. Also, one staff member stole money from my mom's phone, and when I told the owner, she said "well she shouldn't have any money on her." I believe all the staff should be investigated because i think they do some stuff that does not help the person but make the situation worse. I reported them to the state. We shall see what happens.
Samantha Moser
May 2023
The lovely Mrs Ida. She was a great addition to the Rose Hill facility and created a lot of great memories for the Rose Hill staff and residents.
Lindsey Cyrus
May 2023
STOP! Before you send your loved one here, please read this entire rating!! Let the fact that they don’t accept insurance be your first red flag. That means they do not have to follow Medicare protocol. My loved one was rushed to the ER on 04/30/2023. A family decision was made that she would return home on hospice care. While still in the ICU, it was demanded that my loved ones belongings be out of the facility 05/02/2023. Mind you, the whole family was at the hospital, not knowing if our loved one would even be returning home for hospice care. After living there for 6 years, that was pretty low down & inconsiderate!! THEN, the family gets there to pick up her belongings & the staff was very rude & very argumentative over a rocking chair that has been in our family for over 50 years, claiming that it was NOT ours. We gathered old photographs that showed OUR family in & with the said rocking chair. My loved one also was left to sit in dirty diapers for lengthy periods of time, so often, to the point the only way to describe what her rear end looks like is scarring from being burned. It is a shame these people also kept my loved one dehydrated & just because she said she wasn’t hungry didn’t really mean she wasn’t. She also suffered involuntary weight loss from not being fed. They put on a facade while you go to visit your loved one but these are the FACTS of what goes on behind closed doors. That’s ok though - God sees & God knows, & EVERY dog has their day. I hope & pray this facility gets investigated & shut down, so other families & their loved ones do not have to experience this kind of abuse!!! Our elders should be cared for, loved, nurtured, & left with some sort of dignity. NOT undergo this type of abuse & unprofessional behavior during such trying times.
Tiffany Galchutt
Jan 2022
They took great care of my grandma until her last days! Would recommend for anyone having to make this decision! They are the only ones I trust!
Rose Hill Senior Living offers Assisted Living.
Rose Hill Senior Living is located at 513 Fm 359 Rd in Richmond, Texas.
Reviews for Rose Hill are sharply divided: several families praise the personal, family-like care their loved ones received, while other reviewers report serious concerns about neglect, unprofessional conduct, and financial issues. With only a handful of reviews, prospective families should weigh both perspectives carefully and ask detailed questions about staffing and care practices before moving in.
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