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Rocky Mountain Care - Willow Springs

85 East 2000 North

4.1(194 ratings)

Rocky Mountain Care - Willow Springs, photo 11 / 6

Quick Facts

Total units
112
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
112

What Families Think

Rocky Mountain Care - Willow Springs is a skilled nursing and long-term care community in Tooele, Utah, with a 4.1 out of 5 rating from 191 Google reviews. No detailed review text or amenity information was provided, limiting further insight into specific family experiences.

The Good

  • Strong overall Google rating (4.1/5)
  • Large volume of reviews (191) suggests established reputation
  • Offers skilled nursing and long-term care services

The Bad

  • No detailed reviews available to verify specific care quality
  • No published pricing information
  • No amenities listed for the community

AI-generated from reviews and community data.

Rocky Mountain Care - Willow Springs is a senior living community in Tooele, Utah offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 194 reviews.

About Rocky Mountain Care - Willow Springs

Rocky Mountain Care - Willow Springs is a skilled nursing / long term care community in Tooele, Utah. The community is licensed for up to 112 residents.

Families rate Rocky Mountain Care - Willow Springs 4.1 out of 5 based on 191 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Rocky Mountain Care - Willow Springs

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Rocky Mountain Care - Willow Springs

4.1overall · 194 ratings combined

4.1★ on Google (194)

Selui Tufi

Sep 2026

via Google

My cousin is currently undergoing physical rehabilitation at this center for a couple of months. Visiting him every day has been a wonderful experience. The staff is incredibly friendly and helpful, and the building is spotlessly clean with beautiful decorations. I highly recommend this location to anyone in need of physical rehabilitation. It’s a fantastic place!

Teri Wood-Elegante

Aug 2026

via Google

I am 75, and I spent 2 months at Rocky Mountain Willow Wood Rehab. My reason for staying was because I had back surgery that had turned septic, AND I needed to more time to heal get my gait back to normal.<br><br>I didn’t know how LUCKY it would be for me to go there….<br><br>The first two months were alot of work and pain, but your excellent staff worked so well with me, that after my discharge at the end of March 2026 I didn’t want to stop therapy!<br><br>Because I was making great progress, even though my left leg and foot were still numb, I decided to go back and keep working to become “ whole” and fully functioning again.<br><br>When I returned, Josh became my new therapist. It didn’t take long to see how knowledgeable he is about EVERY tendon, nerve, muscle, bone; in the human body. AND, what they are called!<br><br>I feel like I am getting so much great information, along with his “targeted” approach to therapy.<br>I can honestly say that after 9 surgeries over the past 15 years, Josh is the most outstanding therapist I have been fortunate enough to have therapy from.<br><br>He is smart, targeted, gives great feedback, encouraging; AND HE KNOWS HIS STUFF!<br><br>So, my progress so far:<br>I am strong! I am becoming more and more able to balance! I am walking! Both my left foot AND my ankle are both “ awake,” and I couldn’t be happier!<br><br>But; I am not 100% yet. I think if I keep working hard and keep a good attitude, Josh can direct me to the “ finish line!”

Dale E

Aug 2026

via Google

Beautiful grounds. The facilities are impressive. The staff are kind, knowledgeable and friendly. It's clean and well lit. Big dining area, afternoon ice cream, games, puzzles, crafts, hair cuts and nail polish available. It feels like a resort. Patients are mobile or in wheel chairs if necessary and move freely around inside.

Ericka Watson

Jul 2026

via Google

All in all, I really enjoyed being here. Most of the staff were awesome and very easy to work with. However, just like every place you go, there are a few bad apples. 1 of the nurses lied to me about my meds. Then another nurse said very plain and very loud that it wasn't his job to take care of me. He didn't want to redue the wrapping on my leg/wound. Even though in my Dr's note, it said the bandages needed to be changed twice a day, this nurse refused to take care of me. I very loudly complained. I went to the Ombudsman to get help to talk to management. I was then discharged because of the complaint and have had nothing but a lot of issues with that leg. I was recently admitted to another facility owned by the same company. I made it known that because of family and my whole support system being in the Tooele area, I would like to transfer back to Willow Springs. They sent the denial faster than fast could be. So, because I complained about 2 bad apples, I'm being denied access to my support system. Most places would simply put me somewhere to limit the interaction between us. This place is just denying treatment I feel as though I'm being ostracized altogether. My support is in Tooele and for my care, I am having to be in West Valley City at another facility.

Jill Horrocks

Jul 2026

via Google

I ahd a few week stay, Amazing physical therapy team, josh Stewart & Nicole. Wonder nurse's rocking cnas.

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Government Inspection History

5 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 31, 2026Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

Jun 17, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2025

  • Keep complete, dated laboratory records in the resident's record.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025

Aug 1, 2024Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2024

Aug 21, 2023Fire Safety StandardHealth Standard14 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023

Oct 18, 2021Fire Safety StandardHealth Standard19 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Dec 1, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity G of L: actual harm, isolatedCorrected Dec 1, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Dec 1, 2021

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2021

  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2021

  • Report COVID19 data to residents and families.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2021

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2021

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rocky Mountain Care - Willow Springs offer?

Rocky Mountain Care - Willow Springs offers Skilled Nursing / Long Term Care.

Where is Rocky Mountain Care - Willow Springs located?

Rocky Mountain Care - Willow Springs is located at 85 East 2000 North in Tooele, Utah.

What do families say about Rocky Mountain Care - Willow Springs?

Rocky Mountain Care - Willow Springs is a skilled nursing and long-term care community in Tooele, Utah, with a 4.1 out of 5 rating from 191 Google reviews. No detailed review text or amenity information was provided, limiting further insight into specific family experiences.

How did Rocky Mountain Care - Willow Springs do on recent health and safety inspections?

Rocky Mountain Care - Willow Springs had 5 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rocky Mountain Care - Willow Springs?

Submit the Request Information form on this page to connect with Rocky Mountain Care - Willow Springs and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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