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Riverway Assisted Living and Memory Care

1352 W 11400 S

4.5(71 ratings)· South Jordan average: 4.5

Riverway Assisted Living and Memory Care, photo 11 / 6

Quick Facts

Safety monitoring
In-room fall cameras used for quick response
Family communication
Daily text updates on resident's condition

What Families Think

Riverway is a small assisted living and memory care community in South Jordan, Utah, that draws overwhelmingly positive reviews for its warm, attentive staff and homelike atmosphere. However, a notable minority of reviewers describe serious lapses in care quality, staffing shortages, and communication problems, particularly within the memory care unit. Families should weigh the many heartfelt recommendations against these more troubling accounts.

The Good

  • Staff frequently described as warm, caring, and family-like
  • Numerous reviewers say residents feel truly at home
  • Memory care residents supported through hospice and end-of-life care
  • Daily text updates keep families informed of resident status
  • In-room fall cameras help staff respond quickly to falls
  • Wide range of activities including games, crafts, and outings

The Bad

  • Several reports of high staff turnover and chronic understaffing
  • Multiple accounts of cleanliness lapses, including unwashed laundry and dirty rooms
  • One report of missed medication doses and delayed prescription refills
  • One report of billing disputes and being charged after early move-out
  • One account of personal belongings going missing from a resident's room

AI-generated from reviews and community data.

Riverway Assisted Living and Memory Care is a senior living community in South Jordan, Utah offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.5 out of 5 across 71 reviews.

About Riverway Assisted Living and Memory Care

Riverway Assisted Living and Memory Care is an assisted living and memory care community located in South Jordan, Utah, positioned between the Wasatch and Oquirrh Mountain ranges. The community combines compassionate caregivers with well-equipped surroundings, organized around what the facility calls its "WOW" standard of care.

The community emphasizes balancing support with resident independence, allowing residents to make their own choices daily while providing assistance as needed. Care services include medication management, vital monitoring, and comprehensive incident reporting. The facility is designed to support both assisted living and memory care residents.

Riverway offers a range of activities and programs to foster community and engagement, including game nights, exercise classes, cooking sessions, workshops, and outings. The facility maintains common areas such as a salon, games area, and outdoor spaces. Programming is designed to help residents make lasting friendships and create a sense of belonging.

The community's physical environment is described as vibrant, inviting, warm, and homelike. The facility is centered around meeting the needs of residents and providing an environment where they can feel at home.

Types of Care at Riverway Assisted Living and Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Riverway Assisted Living and Memory Care

4.5overall · 71 ratings combined

4.5★ on Google (71)

Debi Poulsen

May 2026

via Google

Riverway is a wonderful facility. Their staff is so caring and so concerned with solving problems and helping their patients and residence to have the very best possible quality of life. They go to the extra mile they really do show love and concern to their patients. In their busy world of so many to dos, They take the time to remember the one the resident in front of them who needs them. I would recommend this facility to anyone.

Felecia Dixon

May 2026

via Google

My Mom stayed for a week here and they took good care her. Everyone was friendly and she has they were nice to her.

Harut Torosyan

May 2026

via Google

My wife has dementia, Alzheimer's disease. Last month, I needed to travel out of state, and my wife stayed at Riverway assisted living and memory care for one week. This was our first experience with an assisted living/memory care facility.<br>After visiting and touring the facility we felt comfortable with the cleanliness of the facility, the amenities, and specially the wonderful staff.<br>Everyone come from the front desk staff to the caregivers, was incredibly accommodating, kind and helpful.<br>Cindy patiently answered all of our questions, showed us the room, and explained the services they provide. Mickie was very helpful with the paperwork process, and I appreciated Kirsten's daily text updates about my wife's activities and overall condition.<br>The care, communication and kindness from everyone made a difficult situation much easier for our family.

Lorie Creek

Apr 2026

via Google

Riverway Assisted Living is an exceptional facility. Our mom really fought leaving her house but within 1 month of living here she said, "It feels like home." We looked at a dozen different assisted living places and found in Riverway the very best place for her. It is clean, quiet, comfortable, and every single staff member has made this transition a positive experience. In every way.

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Frequently Asked Questions

What types of care does Riverway Assisted Living and Memory Care offer?

Riverway Assisted Living and Memory Care offers Assisted Living and Memory Care.

Where is Riverway Assisted Living and Memory Care located?

Riverway Assisted Living and Memory Care is located at 1352 W 11400 S in South Jordan, Utah.

What do families say about Riverway Assisted Living and Memory Care?

Riverway is a small assisted living and memory care community in South Jordan, Utah, that draws overwhelmingly positive reviews for its warm, attentive staff and homelike atmosphere. However, a notable minority of reviewers describe serious lapses in care quality, staffing shortages, and communication problems, particularly within the memory care unit. Families should weigh the many heartfelt recommendations against these more troubling accounts.

How can families visit Riverway Assisted Living and Memory Care?

Submit the Request Information form on this page to connect with Riverway Assisted Living and Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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