Ryan Bishop
Aug 2026
Spring hollow is a great place and a fun environment. The staff and admin keep both the Assisted Living side and Memory Care building clean and comfortable.
1 / 3Quick Facts
- Community size
- Small community, about 9-12 memory care residents
- Deposit policy
- Move-in deposit reported as non-refundable
What Families Think
Reviews for Rocky Mountain Care – Spring Hollow are sharply divided: many families describe a small, home-like community with staff who go out of their way for residents, while several others report serious lapses in care, including medication errors, neglect, and a state investigation. The experience seems to vary a lot depending on staffing levels at any given time.
The Good
- Staff frequently praised by name for warmth and attentiveness
- Small, home-like, family feel noted by many reviewers
- Some families report years of consistent, satisfied long-term care
- Several reviewers note recent improvements under newer management
The Bad
- Multiple reports of understaffing, sometimes one aide per building
- Several accounts of medication errors and slow response to call lights
- One detailed report of Adult Protective Services finding 22 violations, two major
- Reports of inconsistent billing information and unresponsive administration
- One account of severe neglect, dehydration, and weight loss leading to death
AI-generated from reviews and community data.
Rocky Mountain Care- Spring Hollow is a senior living community in Orem, Utah offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 61 reviews.
About Rocky Mountain Care- Spring Hollow
Rocky Mountain Care- Spring Hollow is a assisted living community in Orem, Utah.
Families rate Rocky Mountain Care- Spring Hollow 4 out of 5 based on 57 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Rocky Mountain Care- Spring Hollow
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Rocky Mountain Care- Spring Hollow
4overall · 61 ratings combined
4★ on Google (61)
Alyssa Larsen
Aug 2026
Highly recommend this place for anyone! The staff is attentive to the residents needs and is willing to help. Their administrator is eager to answer any questions you have. Feels like a second home whenever I come visit!
Amanda Stephenson
Aug 2026
I love this facility. The staff is wonderful and the care is great! Great customer service and the director Cassi is lovely and so kind. Always goes about and beyond. A great safe place for a loved one where you can rest assured they’d be well taken care of.
Josie Thalman
Aug 2026
Great facility and staff here! The team is easy to work with and super helpful with questions and assistance. They do a great job taking care of their residents in a professional manner.
Katie Felt
Jun 2026
We come sing every Thursday and everyone is always so nice and friendly! Love chatting with the residents, too 💕
Frequently Asked Questions
What types of care does Rocky Mountain Care- Spring Hollow offer?
Rocky Mountain Care- Spring Hollow offers Assisted Living.
Where is Rocky Mountain Care- Spring Hollow located?
Rocky Mountain Care- Spring Hollow is located at 92 S 800 E in Orem, Utah.
What do families say about Rocky Mountain Care- Spring Hollow?
Reviews for Rocky Mountain Care – Spring Hollow are sharply divided: many families describe a small, home-like community with staff who go out of their way for residents, while several others report serious lapses in care, including medication errors, neglect, and a state investigation. The experience seems to vary a lot depending on staffing levels at any given time.
How can families visit Rocky Mountain Care- Spring Hollow?
Submit the Request Information form on this page to connect with Rocky Mountain Care- Spring Hollow and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Rocky Mountain Care- Spring Hollow? Claim this listing to update photos, pricing, and details. It's free.
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