1 / 5Families describe Home Instead as a reliable in-home caregiving service that helped aging parents stay independent at home, with caregivers who built genuine relationships and an office team praised for communication and flexibility. Reviewers highlight support with dementia care, errands, and companionship, and note the ability to adjust care levels as needs changed.
AI-generated from reviews and community data.
Home Instead is a home care agency serving Provo, Utah offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Day Trips and Outings and Grocery Shopping and Errands. Families rate it 5.0 out of 5 across 56 reviews.
Home Instead in Provo, Utah provides in-home health care and hospice services, enabling seniors to receive support while remaining in their own homes. The service operates through a flexible caregiver model that adjusts to family schedules and evolving care needs.
Families consistently praise the quality and attentiveness of Home Instead's staff. Caregivers actively support clients' independence and community engagement, taking them to appointments, errands, and recreational activities like gym visits and church. The office team is noted for responsiveness, flexibility in scheduling, and genuine personal care; one family wrote, "the team here makes you feel like family." Clients often develop meaningful relationships with their assigned caregivers, and families report feeling heard when they raise concerns or request schedule adjustments.
The service maintains strong organizational systems and prioritizes clear communication. Families value the availability of resources to help clients remain integrated in their community, alongside the friendly and straightforward approach staff bring to daily interactions.
Home Instead holds a 5 out of 5 star rating based on 56 Google reviews.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose5overall · 56 ratings combined
5★ on Google (56)
Amaryn Checketts
Jun 2026
I love how organized Home Instead is, how much the staff prioritizes you and your needs. The clients are amazing and there are always resources available for any CarePro. Communication is amazing, so much fun and laughter. I love love love Home Instead!!!
Gabrielle Woods
May 2026
Home Instead has many great resources for your loved one to remain in their home and the community. They are easy to work with and are friendly and kind! Would definitely recommend!
Jacob Snyder
Mar 2026
I’ve been into many offices and facilities in the healthcare industry, but rarely have I seen the kind of welcome and customer service that I have received with home instead. The team here makes you feel like family! They are phenomenal, caring individuals. The kind of people that bring their hearts into what they do. Keep up the good work home instead! Thank you for your personal touch.
Christine Peters
Sep 2025
We used Home Instead caregivers to help with my Dad for close to 2 years. I was his primary caregiver but when I couldn't be there we used Home Instead. Michele and Brecklyn were always so helpful in arranging caregivers to accommodate my unusual schedule- which changed every week. If I ever needed to contact them with concerns, I felt listened to and validated. My Dad had his favorite caregivers and they were scheduled as often as possible. On the whole it was a wonderful experience and I am so grateful to all of the Home Instead team for how they treated my father and how they made him feel validated and important during his final years.
Suzanne Rogers
Aug 2025
We used Home Instead services for my dad for about five years. It was a great fit in allowing him to live at home and still be independent as he transitioned to being a non-driver. Over the years, we went from having three times a week shifts to shifts twice a day. Companions would take him to get hair cuts, go to the grocery store, the gym, church, etc. They took walks with him, did puzzles, and as he got older, prepared some meals. The companions really came to know my dad and his preferences and catered to his specific needs. The companions that came into his home were varied in age and abilities and we definitely had some favorites over the years, but I could tell that they all cared about my father very much. The office was great to work with - I received a lot of support and education on how to handle supporting a parent with dementia. We had open and frequent communications and were able to adjust his level of care as he grew older and his needs changed. I appreciated their cancellation policies as there were times when family came into town or wanted to spend an evening with my dad and we could be very flexible with their services. When it became necessary to move my dad to memory care, it was an emotional time to conclude their services; there were some tearful goodbyes. Highly recommend.
Home Instead offers At-Home Care.
Home Instead is located at 3507 N University Ave #300 in Provo, Utah.
Families describe Home Instead as a reliable in-home caregiving service that helped aging parents stay independent at home, with caregivers who built genuine relationships and an office team praised for communication and flexibility. Reviewers highlight support with dementia care, errands, and companionship, and note the ability to adjust care levels as needs changed.
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Provo.
Provo, Utah0.2 mi
4.6(166)
Assisted LivingIndependent LivingMemory Care+1 more
Provo, Utah0.2 mi
5(1)
Assisted Living
Provo, Utah0.6 mi
4.5(98)
Assisted LivingIndependent Living
Orem, Utah1.1 mi
5(52)
Home care · no referral needed
Orem, Utah1.3 mi
4.5(42)
Skilled Nursing / Long Term Care
Orem, Utah1.3 mi
4.2(184)
Skilled Nursing / Long Term Care