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Courtyard at Jamestown

3352 N 100 E St #102

4.6(166 ratings)· Provo average: 4.6

Courtyard at Jamestown, photo 11 / 6

Quick Facts

Contract Type
Flexible month-to-month contracts, no long-term lock-in
Emergency Support
24-hour emergency pendant and on-call personal care
Transportation
Shuttle service for medical appointments and errands
Ownership
Part of a family-owned senior living network

What Families Think

Families overwhelmingly describe Courtyard at Jamestown as a warm, clean, and well-run assisted living and memory care community in Provo, with many praising the staff's attentiveness and the quality of the dining and activities program. A smaller number of reviewers report serious concerns about memory care specifically, including hygiene lapses, staffing gaps, and rigid visitor policies that caused friction with families.

The Good

  • Staff repeatedly described as caring, friendly, and attentive
  • Clean, well-maintained facility with pleasant grounds
  • Robust activity calendar with 40-50 weekly options
  • Dining program praised by many residents and families
  • Flexible month-to-month contracts, no long-term lock-in
  • 24/7 emergency pendant and on-call personal care

The Bad

  • One report of scabies misdiagnosis and inadequate memory care hygiene
  • One report of feces left uncleaned and flies in a resident's room
  • Multiple mentions of understaffing and scheduling problems
  • Several reviewers frustrated by strict visitor/dining reservation rules

AI-generated from reviews and community data.

Courtyard at Jamestown is a senior living community in Provo, Utah offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.6 out of 5 across 166 reviews.

About Courtyard at Jamestown

Courtyard at Jamestown is an independent living, assisted living, and memory care community in Provo, Utah. The community offers custom levels of support for residents journeying through different stages of life, with assisted living providing extra help with daily tasks while maintaining independence and connection within a home-like environment.

The community features apartments designed for comfort and safety, many newly remodeled with in-unit washer/dryers. Pricing includes three meals per day and most living expenses. All residents receive an emergency response pendant and on-call personal care available 24 hours a day, with flexible month-to-month contracts and same-day maintenance responses.

Dining is a significant focus, with Chef Chester leading a 40-person culinary team. The chef has been with the community for more than 21 years and previously worked in hotel hospitality under Julia Child. Two seasonal entrées are offered at lunch and dinner, alongside an always-available menu of classics including made-to-order eggs, deli sandwiches, burgers, and fresh salads. Menus rotate quarterly and incorporate community feedback, with special holiday buffets featuring hand-carved ice sculptures.

The community offers 40 to 50 on- and off-site activities each week, coordinated by a full-time Life Enrichment Team. Activities include professor-led lectures, live piano performances, pontoon boat rides on the lake, courtyard concerts, museum outings, and theater trips. The campus includes a quarter-mile walking path surrounded by trees, gardens, and wildlife, plus a quiet pond.

Located just off the main road in Provo, the property is set on peaceful, private grounds surrounded by trees and walking paths. The community operates a shuttle for medical appointments, errands, and group outings, and arranges private transportation for personal appointments. Many independent residents maintain personal vehicles with on-site parking available. The LifeLoop app provides 24/7 access to event calendars, activity sign-ups, maintenance requests, and staff messaging.

For memory care, the community offers the Apollo program, described as a fresh approach that aims to maximize life across all stages of cognitive change. Courtyard at Jamestown is owned by Stellar Senior Living, a family-owned and operated network of communities.

Types of Care at Courtyard at Jamestown

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Washer & Dryer
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Grocery Shopping and Errands
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Courtyard at Jamestown

4.6overall · 166 ratings combined

4.6★ on Google (166)

Alon Lewis

Aug 2026

via Google

I have been here 2 months and have nothing but good things to say about Jamestown Assisted Living. The excellent administrative staff as well as the hard working service providers all have bent over backwards to make us feel very welcome and cared for in every way. The apartments are very nice as well as the entire facility. Jamestown also provides excellent physical, spiritual and mental activities. The meals are presented with a special touch with varying tasty menus. You will not be disappointed living at the Courtyard at Jamestown.

Margaret Lewis

Aug 2026

via Google

After living at Jamestown more than two months, I can honestly say it is a lovely place to live. The staff has been very attentive and accommodating, making me feel very welcome in my new home. I've enjoyed the variety of interesting activities to participate in daily. I have been pleasantly surprised at the quality of the meals served in our elegant dining room. I feel well cared for as there is an abundant staff available to take care of any need I have. They make a point of getting to know me personally and know me by name. I am grateful to be a part of the Jamestown community and look forward to continuing to enjoy my new home.

Susan Dahl

Jul 2026

via Google

Google Review for Jamestown<br>If you want the best in Utah assisted living, go to Jamestown in Provo. Before my husband and I moved into Jamestown, Shauna and Tracey helped us navigate the move-in process every step of the way. They not only made us feel welcome, but they were attentive to our needs, making our transition smooth and comfortable.<br>The medical staff and the CNAs are knowledgeable and responsive. The custodians and housekeeping department take pride in keeping Jamestown clean and attractive. Varied activities are available all day long.<br>Chester is a master chef creating delicious 5-star meals that are served by friendly staff in an elegant dining room.<br>This is the place where you can feel at home in a beautiful environment.<br>Sue Dahl

Pattie Shumway

Jul 2026

via Google

We are grateful to all the Jamestown staff who take such good care of our dad. They solve problems quickly and communicate well with our family. Dad participates in daily activities and enjoys delicious meals with friends. He is happy and so are we!

Catherine Hendricks

Jul 2026

via Google

My Dad was in another facility that was not able to take care of his needs despite our best efforts to work with them. We toured Jamestown and discussed his needs and they have been able to take such good care of him. They are great at problem-solving and they are coming from a place of care and concern. The food is fantastic as are each of the staff members. We are so grateful he is in such a good place. Now when we come to visit him, instead of having to do the job of the facility, we are focused on him and visiting and enjoying him. And best of all, he is happy and content. Thank you, Jamestown!

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Frequently Asked Questions

What types of care does Courtyard at Jamestown offer?

Courtyard at Jamestown offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Courtyard at Jamestown pet friendly?

Yes. Courtyard at Jamestown lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Courtyard at Jamestown located?

Courtyard at Jamestown is located at 3352 N 100 E St #102 in Provo, Utah.

What do families say about Courtyard at Jamestown?

Families overwhelmingly describe Courtyard at Jamestown as a warm, clean, and well-run assisted living and memory care community in Provo, with many praising the staff's attentiveness and the quality of the dining and activities program. A smaller number of reviewers report serious concerns about memory care specifically, including hygiene lapses, staffing gaps, and rigid visitor policies that caused friction with families.

How can families visit Courtyard at Jamestown?

Submit the Request Information form on this page to connect with Courtyard at Jamestown and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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