Racheal Graff
May 2026
Wonderful employees that care about the Residents. Great food. Very clean, smells good!
1 / 5CMS Care Compare
Reviews of Riverview Healthcare are sharply mixed: several families describe caring, friendly staff and good food in a home-like setting, while one detailed report describes serious cleanliness and care-response problems. The community offers both skilled nursing/rehab and independent living, with a memory care program and veteran benefits noted in its description.
AI-generated from reviews and community data.
Riverview Healthcare is a senior living community in Flandreau, South Dakota offering Memory Care, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 12 reviews.
Riverview Healthcare Center is a skilled nursing and rehabilitation facility in Flandreau, South Dakota, operated by Evergreen Healthcare Group. The community provides short-term post-acute rehabilitation and long-term skilled nursing care in a home-like setting designed to help patients recover and regain quality of life following illness, injury, or surgery.
The facility offers specialized therapy services including physical therapy to improve strength, balance, and mobility while reducing pain and preventing falls; occupational therapy to help patients regain essential daily living skills such as dressing and grooming; and speech-language pathology to support communication, cognitive function, and swallowing ability. Care is personalized to each patient's unique preferences, including customized meal choices and engaging activities.
Riverview Healthcare Center also provides independent living options for seniors seeking an active lifestyle with maintenance-free living. Residences include housekeeping and maintenance, with amenities such as fitness centers, social lounges, outdoor spaces, and chef-prepared dining. Month-to-month flexible rental options are available, along with community events and activities tailored to residents' interests.
The community operates a specialized memory care program for patients with Alzheimer's disease and other dementia-related conditions, featuring a safe, structured environment with memory cues, familiar routines, and engaging programs designed to enhance well-being and preserve independence. A respite stay program is also available for temporary care needs, post-hospital recovery, or trial stays, with skilled nursing care available around the clock.
Riverview Healthcare Center holds contracts with the Department of Veterans Affairs, allowing qualifying veterans to receive long-term care services at no cost. The facility is dedicated to connecting patients and families with additional community resources when specialized services fall outside its scope.
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Help Me Choose2.7overall · 12 ratings combined
2.7★ on Google (12)
Racheal Graff
May 2026
Wonderful employees that care about the Residents. Great food. Very clean, smells good!
Melanie Bravo
May 2026
Riverview Healthcare is truly a special place. From the moment you walk through the doors, you can feel the welcoming and caring environment that the staff work so hard to create. The team is incredibly compassionate, attentive, and dedicated to making residents and families feel comfortable and supported every step of the way. What stands out most is the close-knit, family-like atmosphere. The staff genuinely care about the people they serve, and it shows in every interaction. It’s comforting to know there’s a place where kindness, professionalism, and heartfelt care come together so naturally. Highly recommend Riverview Healthcare to anyone looking for exceptional care and an amazing team!
Ethel Kaiser
Aug 2024
Anytime I have been there the nurses and aids have been so friendly and caring and it's hard to keep everyone happy with so many people with different problems I have ate there with my daughter and the food was good and yes dealing with a old building doesn't help
Jo Watson
Jul 2024
This is the worst nursing home I have ever been to. No air-conditioning, dirty floors, the sheets and bedspread had huge holes in them. Dark and dingy in the rooms. Our friend who was there said you couldn't even tell what the food was he had to eat. Wait for ever to get help to use the restroom,so he went by himself. The state really needs to look into the well being of these poor people in there care. You should be ashamed who ever owns this. Very very sad!!!
Cheryl Brown
Jul 2022
My Dad recovered for 2.5 weeks there. Felt like family, food was good, staff was caring and friendly. The building is 68 years old, but after awhile, it is homey. It could definitely use some freshening up. Being from the area, it was great to meet old neighbors who worked or lived there. Overall, we had a good experience there.
10 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 30, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Mar 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Mar 27, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Mar 27, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2025
Have exits that are accessible at all times.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 3, 2025
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 28, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Mar 28, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 25, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 25, 2025
Respond appropriately to all alleged violations.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 25, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 25, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2025
Respond appropriately to all alleged violations.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Mar 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023
Have exits that are accessible at all times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Riverview Healthcare offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Riverview Healthcare is located at 611 East 2nd Ave in Flandreau, South Dakota.
Reviews of Riverview Healthcare are sharply mixed: several families describe caring, friendly staff and good food in a home-like setting, while one detailed report describes serious cleanliness and care-response problems. The community offers both skilled nursing/rehab and independent living, with a memory care program and veteran benefits noted in its description.
Riverview Healthcare had 10 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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