Eric Harter
Jul 2026
UPDATE#2: I really hope the company response is an automated response to the review because this is yet again another not true statement as I have informed corporate via the CEO, president, COO, and the VP of Resident and Employee Engagement my “concerns” I have with no true response from corporate. The one interaction we have had with corporate was with the Regional Vice President and to say she was disrespectful to us as a family and other staff present would be a large understatement. I will say the care staff do care about the residents and want and provide the best for them.<br><br>UPDATE: Poor communication at both the facility and corporate levels, frequent staff turnover over, and concerns about the clarity of billing and financial practices has made this a very poor experience for our family.







