MyLivingChoice

United Living Community Nursing Home

405 First Ave

2.7(15 ratings)· Brookings average: 4

United Living Community Nursing Home, photo 11 / 5

Quick Facts

Total units
67
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
67

What Families Think

United Living Community is a skilled nursing and long-term care facility in Brookings, South Dakota, holding a Google rating of 2.7 out of 5 from 15 reviews. No detailed review text, amenities, or pricing information were provided to identify specific strengths or concerns.

The Bad

  • Google rating of 2.7 out of 5 is below average

AI-generated from reviews and community data.

United Living Community Nursing Home is a senior living community in Brookings, South Dakota offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.7 out of 5 across 15 reviews.

About United Living Community Nursing Home

United Living Community is a skilled nursing / long term care community in Brookings, South Dakota. The community is licensed for up to 67 residents.

Families rate United Living Community 2.7 out of 5 based on 15 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at United Living Community Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of United Living Community Nursing Home

2.7overall · 15 ratings combined

2.7★ on Google (15)

Larry Plumart

May 2026

via Google

We've had multiple family members stay at ULC, and I have spent many hours visiting them. The staff felt like family, and they genuinely cared about their residents. They consistently do the right thing, even when no one is watching.<br><br>One example that stood out to me was when I observed a staff member grilling hot dogs. One accidentally fell on the ground, and instead of simply wiping it off and putting it back with the others, she made a point to dispose of it properly. That attention to detail and commitment to doing the right thing says a lot about the culture at ULC.<br><br>I also appreciate the little things they do for residents. They refer to bibs as "clothing protectors," which is more respectful and dignified, and they show classic TV programs in the dining room that residents enjoy, such as The Rifleman.<br><br>The meals looked amazing as well. Some of the menu items included Lemon Herb Baked Tilapia, Chicken Tenders, Sloppy Joes, Swedish Meatballs, and even a Shrimp Boil with shrimp, sausage, corn, and potatoes.<br><br>I highly recommend ULC. While I hope our family won't need their services again anytime soon, it's comforting to know that if we do, they will be there for us.

Storee Tupa

May 2026

via Google

The management here, as a whole, really misses the mark. There's a clear lack of direction and it feels like no one's on the same page, which just trickles down and makes everything more difficult for everyone else. 10/10 DO NOT recommend, if I could leave a 0 star review I would.

May

Jun 2025

via Google

I am absolutely disgusted and appalled by the way they treat their employees at this place. While visiting my grandfather earlier this week, I overheard one of the upper supervisor/managers scolding one of their employees for not being able to bend over and wipe something off of the floor..... what deeply disturbed me was that this employee was obviously and visibly very pregnant and a young lady. How nasty and dehumanizing. From what I heard and saw, this employee was great at their job and did everything else right - except for being able to bend all the way down to the floor. You're telling me there wasn't a single other person in ULC that could have helped that poor young lady wipe something off of the floor? I saw SEVERAL other CNA'S around the building, some even just standing around and chatting. Even the upper management couldn't help her out? Or even provided her with tools to help her wipe something off the floor? Disturbing. From the way they treat their pregnant employees, I can't even imagine how they treat the elderly and vulnerable residents there.<br>This place needs to do way better!!!! And treat their employees like human beings!!!

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Government Inspection History

6 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 4, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2026

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2026

Aug 14, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2025

Jul 10, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 12, 2025

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2025

Jun 26, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024

May 23, 2024Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 20, 2024

Jun 29, 2023Fire Safety StandardHealth Standard2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does United Living Community Nursing Home offer?

United Living Community Nursing Home offers Skilled Nursing / Long Term Care.

Where is United Living Community Nursing Home located?

United Living Community Nursing Home is located at 405 First Ave in Brookings, South Dakota.

What do families say about United Living Community Nursing Home?

United Living Community is a skilled nursing and long-term care facility in Brookings, South Dakota, holding a Google rating of 2.7 out of 5 from 15 reviews. No detailed review text, amenities, or pricing information were provided to identify specific strengths or concerns.

How did United Living Community Nursing Home do on recent health and safety inspections?

United Living Community Nursing Home had 6 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit United Living Community Nursing Home?

Submit the Request Information form on this page to connect with United Living Community Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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