Krystee Murphy
May 2026
We love our hospice nurse Christy. She is sweet and cares very much about her patients. The whole team has been extremely supportive and responsive to our needs. We couldn’t ask for a better group of people.
Riverside Home Health Care & Hospice
402 SE G St4.9(304 ratings)· Grants Pass average: 4.4
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1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1999
- Service area
- Serves both Grants Pass and Medford areas
- Therapy disciplines
- Offers PT, OT, speech therapy, and nursing
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Riverside Home Health Care & Hospice serves families in the Grants Pass and Medford area of Oregon, offering physical therapy, occupational therapy, speech therapy, nursing, and hospice care. Reviewers consistently praise individual nurses and therapists by name for compassionate, responsive care, and one long-term care facility partner highlights fast admissions and strong communication.
What reviewers praise
- Reviewers praise specific hospice nurses by name
- Physical therapists described as skilled and motivating
- Fast admissions and consistent family communication
- Staff described as compassionate and empathetic
- Partner facility calls coordination and communication excellent
What reviewers flag
- One report of too many different providers sent to one home
AI-generated from reviews and community data.
Riverside Home Health Care & Hospice is a home health agency serving Grants Pass, Oregon offering Home Health. Families rate it 4.9 out of 5 across 304 reviews.
About Riverside Home Health Care & Hospice
Riverside Home Health Care & Hospice serves patients in Grants Pass, Oregon, offering home health and hospice services. The organization coordinates skilled nursing, physical therapy, occupational therapy, speech therapy, and end-of-life care delivered in patients' homes and residential settings.
Families consistently praise the clinical expertise and personal warmth of individual clinicians. Multiple reviewers highlighted physical therapists who combined professionalism with encouragement, one family noted their therapist was "kind, but firm," pushing for steady progress, while hospice nurses earned particular recognition for compassionate presence. One family wrote that staff "made a huge difference" after adjusting their care plan, and another described the team as "the most compassionate, loving, excellent care than any other in Southern Oregon." Professional care coordinators are noted for responsive communication with families and partner facilities.
The organization holds a 4.9 out of 5 Google rating across 304 reviews, reflecting strong patient and family satisfaction across its service areas.
Types of Care at Riverside Home Health Care & Hospice
Home Health
Amenities
Community Amenities
- 24-Hour Staff
- On-Site Nurse (RN)
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Help Me ChooseReviews of Riverside Home Health Care & Hospice
4.9overall · 304 ratings combined
4.9★ on Google (304)
Teena F
Mar 2026
Riverside provided home health services to my sister after she broke her hip. Cheryl provided PT and was amazing! She was kind, but firm, requiring her to do the work and put in the time. She had to show progress and she got stronger over the months they worked with her. The staff that came to our home were all professional and empathetic to our situation, made appropriate recommendations and gave us realistic expectations.
Dorie Reid
Feb 2026
This team provides the most compassionate, loving, excellent care than any other in Southern Oregon. Whether it's Grants Pass or Medford doesn't matter. For PT, OT, Nursing, Speech, or Hospice I highly recommend that you contact Riverside HH. They are all wonderful people who care deeply, a huge shout out to John and Andrew for the care they have given to those we love. Thank you!!
Autumn Assistant
Feb 2026
I work in a memory care facility and Riverside has been amazing for our communities! They are fast with admissions/orders and always communicate with families and staff frequently. There is a nurse that goes by the nickname "Nikki" who is hands down the best hospice nurse I have ever been lucky enough to meet, and I have had residents with all hospice companies in my time working at my community. She genuinely cares for her patients and is always positive and transparent in the care she provides. I cannot recommend her highly enough, she is truly amazing!
Carrie Liddell
Nov 2025
Riverside Health had me on a LOT OF PEOPLE coming to my apartment & it was horrible - & the last one was yucky! I know that I DIDN'T want to see them again - but they sent me only 1 woman & she was sweet as could be!! I couldn't believe what a difference she made!! Don't let ALL the physical therapists do nothing right!! I am living proof that Rachel the BEST Physical Therapist I ever had!! Thank you!! 🙏
Medicare Quality of Care
Riverside Home Health Care & Hospice is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety81%US 82%
371 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly92%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations75%US 61%
Service area
Riverside Home Health Care & Hospice reports serving 27 ZIP codes, including Grants Pass, Medford, Ashland, Butte Falls, Cave Junction, Central Point, Eagle Point, Glendale, Gold Hill, Jacksonville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 387143. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Riverside Home Health Care & Hospice offer?
Riverside Home Health Care & Hospice offers Home Health.
Where is Riverside Home Health Care & Hospice located?
Riverside Home Health Care & Hospice is located at 402 SE G St in Grants Pass, Oregon.
What do families say about Riverside Home Health Care & Hospice?
Riverside Home Health Care & Hospice carries a 4.9 out of 5 rating from 304 Google reviews. Riverside Home Health Care & Hospice serves families in the Grants Pass and Medford area of Oregon, offering physical therapy, occupational therapy, speech therapy, nursing, and hospice care. Reviewers consistently praise individual nurses and therapists by name for compassionate, responsive care, and one long-term care facility partner highlights fast admissions and strong communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Riverside Home Health Care & Hospice?
Yes. Riverside Home Health Care & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Riverside Home Health Care & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Riverside Home Health Care & Hospice?
Submit the Request Information form on this page, or contact Riverside Home Health Care & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Riverside Home Health Care & Hospice? Claim this listing to update photos, pricing, and details. It's free.
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