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Riverside Cottages at the Shores

471 Shores Blvd

4.4(14 ratings)· Saint Augustine average: 4.3

Riverside Cottages at the Shores — photo 11 / 5

Quick Facts

Total units
72
Licensed capacity
72 residents

California CDSS

Ownership
Family-owned, with owners on-site daily
Staffing ratio
One of highest staff-to-resident ratios in county
Pricing transparency
No published pricing available

What Families Think

Families of residents at Riverside Cottages consistently praise the compassionate, attentive care from staff and the director, and appreciate that the owners are present and engaged in daily operations. Reviewers highlight personalized attention, meaningful activities, and a home-like atmosphere, though one report raised serious concerns about how the community handled an eviction situation.

The Good

  • Staff described as kind, compassionate, and attentive
  • Director and owners personally involved in resident care
  • Individualized care plans rather than one-size-fits-all
  • Regular activities like music performances, hair and nail care
  • Residents report feeling safe and at home

The Bad

  • One report of a 45-day eviction notice with no relocation help for a dementia resident

AI-generated from reviews and community data.

About Riverside Cottages at the Shores

Riverside Cottages is an assisted living facility in Saint Augustine, Florida, operated as a family-owned business by Robert and Michele Carmines, who together bring nearly 70 years of combined healthcare experience.

The community provides personalized, hands-on care tailored to each resident's individual needs. Staff members develop custom care plans rather than applying a one-size-fits-all approach, recognizing that residents' needs may change over time. The facility maintains one of the highest staff-to-resident ratios in St. John's County, ensuring individualized attention for all residents.

Living spaces are designed with senior safety and comfort in mind, creating a home-like environment. The community emphasizes treating residents and their families as family members during their stay at the facility.

Types of Care

Assisted Living

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Reviews

4.4overall · 14 ratings combined

4.4★ on Google (14)

summer brown

Apr 2026

via Google

I wouldn’t recommend taking your family there. Poor care.. and when you’re working there and you decide to retire and you have a family member staying there they give you a 45 day eviction notice with somebody with dementia and don’t even assist in getting into another place. That says a lot about the management and business. If you are operating your business right, you would help your residence that you evict helped them in the process of getting somebody in somewhere else.

Nancy Kaman

Apr 2026

via Google

The director, Emily, is very involved in overseeing residents’ care and excels at finding solutions to challenges, as needed. The caregivers, other employees, and the owners always treated our family with kindness and compassion. The buildings and grounds are nicely maintained and it is evident that the owners care about the residents and the environment that is their home.

Monika Ward

Apr 2026

via Google

My husband is a resident of the Riverside Cottages since last November and both he and I are grateful for the kindness and support of the staff and entire community. We feel blessed that my husband can feel as if the residence is his home and, most significantly, he tells me he feels safe. This is truly a gem amidst all the Assisted Living facilities.

C Lam

Jan 2026

via Google

Riverside Cottages provided exceptional care for my dad during his time there while he was living with vascular dementia. From the moment he arrived, we felt supported and confident that he was in compassionate, capable hands. Emily, the director, does an outstanding job ensuring the facility is well run, organized, and attentive to each resident’s needs. The owners being onsite is another reassurance, leadership is present and genuinely invested. A heartfelt thank you to all of the caregivers who show up every day with patience, kindness, and dedication. Their compassion made this difficult journey much easier for my mom and I, and we are deeply grateful for the excellent care they provided my dad. If you have to make the difficult decision to place a loved one in a facility-this is the one you need to consider.

Cyn Thia (Adventurous Soul)

Jul 2024

via Google

I recently moved my mom here from a different community in Jacksonville. She’s been here a short time and they are taking great care of her. My mom is non verbal and they are just fabulous with here. She gets her hair and nails done every week. There always some activity going on. Wednesday a lady comes in with a harp and residents listen for a while, then can try it themselves with some ladies singing as well. All the staff has been compassionate and caring. I’m glad I moved her to this community.

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Frequently Asked Questions

What types of care does Riverside Cottages at the Shores offer?

Riverside Cottages at the Shores offers Assisted Living.

Where is Riverside Cottages at the Shores located?

Riverside Cottages at the Shores is located at 471 Shores Blvd in Saint Augustine, Florida.

What do families say about Riverside Cottages at the Shores?

Families of residents at Riverside Cottages consistently praise the compassionate, attentive care from staff and the director, and appreciate that the owners are present and engaged in daily operations. Reviewers highlight personalized attention, meaningful activities, and a home-like atmosphere, though one report raised serious concerns about how the community handled an eviction situation.

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