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River View On The Appomattox Health & Rehab Center

201 Epps Street

4.1(180 ratings)· Hopewell average: 4

River View On The Appomattox Health & Rehab Center, photo 11 / 4

Quick Facts

Total units
124
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
124
Average stay length
About 28 days for rehab patients
Therapy schedule
Physical, occupational, speech therapy 5-7 days weekly
Visiting policy
Families may visit anytime, even during therapy
Medical staffing
On-site physicians plus contracted specialists like podiatrists

What Families Think

Reviews of River View On The Appomattox are sharply divided: several families praise friendly, attentive staff and a clean, odor-free facility, while one detailed and serious account describes long-term neglect, including dehydration, unaddressed hygiene needs, and repeated hospitalizations for a dementia resident. Overall, experiences appear to vary significantly depending on staffing and shift.

The Good

  • Staff described as nice and helpful
  • Facility reported clean with no unpleasant odors
  • One family saw health improve during stay
  • Family visitation welcomed anytime, including therapy sessions
  • Therapy offered 5 to 7 days a week

The Bad

  • One serious report of neglect, dehydration, and repeated hospitalizations
  • One report of high aide turnover and understaffing
  • One report of unanswered call bells and slow response
  • One account describes rude staff interaction and poor communication

AI-generated from reviews and community data.

River View On The Appomattox Health & Rehab Center is a senior living community in Hopewell, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.1 out of 5 across 180 reviews.

About River View On The Appomattox Health & Rehab Center

River View On The Appomattox Health & Rehab Center provides inpatient rehabilitation services in Hopewell, Virginia. The facility combines individualized, quality care with technical innovations to meet the unique needs of each patient and resident, whether for short-term or longer stays.

The center offers private and semi-private rooms, with semi-private rooms featuring privacy curtains for convenience. Each patient receives an individualized plan of care, with the average length of stay approximately 28 days, though duration depends on individual progress and rehab program requirements. The facility has its own team of physicians, a medical director, and contracted physicians such as podiatrists to meet patient needs.

Therapy services are provided 5 to 7 days a week and include physical therapy for strength, endurance, motor skills, and movement; occupational therapy to help with activities of daily living such as dressing, bathing, and cooking; and speech therapy for swallowing and speaking issues. Therapy frequency depends on each patient's ability to function.

The facility accepts Medicare Part A coverage for skilled services, with Medicare covering the first 20 days in full when daily skilled services are needed and provided, and coinsurance applying from Day 21 onward. Many insurance policies cover inpatient rehabilitation services, and the facility advises patients to verify their coverage, including deductibles and out-of-pocket expenses, with their plan representatives.

Families are encouraged to participate in the rehabilitation process and are welcome to visit at any time convenient to the patient or resident, including during scheduled therapy sessions to observe progress.

Types of Care at River View On The Appomattox Health & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of River View On The Appomattox Health & Rehab Center

4.1overall · 180 ratings combined

4.1★ on Google (180)

Ardell Graves

Jun 2026

via Google

Sometime I put the call bell on no one come to see what I want I b very wet but I know u busy thank u for your service I am not the best that u ever had I know and I will b back pray thank u pray 🙏Ann is very nice help me with what I needed the place is clean no smells when u walk in the room are the hall way I the wife of the patient like the place and the nurse very polite and helpful name began with a Jer thank u all for your help Ardell Graves the wife of the patient pray 🙏

Adrionnah Lipford

Apr 2026

via Google

All of the workers were so nice and helpful. my great grandmother health increased while staying there unlike the other nursing homes that she has been in. I would definitely recommend 🙂

cindy travis

Apr 2026

via Google

I’m currently a resident here and I absolutely adore the staff!! I’ve had nothing but amazing experiences with each and every staff member and wouldn’t trade them for the world! I feel so very grateful to have Riverview on the Appomattox here for me, I’m truly blessed and so very thankful!!

Dylan Lepore

Feb 2026

via Google

If you love your family member, absolutely do not send them to River View on the Appomattox. My grandmother, who suffers from dementia and cannot advocate for herself, has been a resident here for over two years. In just the last 3 months alone, their negligence has resulted in her being rushed to the hospital 5 separate times. The staff consistently fails to provide the most basic, life-sustaining care. She has suffered from severe, life-threatening dehydration and preventable UTIs because the staff simply will not offer her water or change her adult diapers for hours on end. There have been days she was left slumped over and unresponsive in her wheelchair all day, and the staff never even bothered to call her emergency contact. Basic hygiene, like scheduled showers and washing her hair, is ignored for weeks at a time. The turnover is incredibly high, the aides are completely overworked, and management’s promises to do better are completely empty. We have officially filed complaints with the Virginia Department of Health and the State Ombudsman. Do not trust this facility with someone's life. UPDATE (2/26): Do not fall for the owner’s generic "Please contact us" reply below. We have had multiple formal meetings with their Regional Management and Director of Nursing where they admitted to this neglect, promised to fix it, and then did absolutely nothing. Even worse: while my grandmother is currently fighting for her life in the hospital due to their failure to provide water, River View administration actually had the audacity to call my mother today and demand $750 a day to "hold her bed." They are more concerned with extorting families for daily fees than keeping their residents alive. We are officially refusing to send her back to this dangerous facility, are clearing out her room tomorrow, and have referred this entirely to the state investigators.

Arthur Satterfield

Feb 2026

via Google

Overall everything is great. Had 1 problem with a aid. I was trying to make sure you had my cell phone #. I work so if you call my house no one is there. I was talking to the nurse at the desk and this male aid stuck his nose in the conversation. He said I came in after 6pm to ask a question about what happened during the day. I told him that I worked over an hour away and came here as soon as I could. He was very rude. You called my home during that day and no one was there. I was able to give my cell number to her nurse and told her to call me when there is something I need to know. Everything else is great.

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Government Inspection History

4 inspection visits in the last three years, 76 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 18, 2024Health Complaint4 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

Mar 9, 2023Fire Safety StandardHealth Standard37 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity K of L: immediate jeopardy, patternCorrected Apr 23, 2023

  • Provide and implement an infection prevention and control program.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 23, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 23, 2023

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Apr 23, 2023

Feb 6, 2020Fire Safety StandardHealth Standard15 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2020

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2020

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2020

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Mar 11, 2020

Apr 27, 2018Fire Safety StandardHealth Standard20 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2018

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2018

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B of L: potential for minimal harm, patternCorrected May 31, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does River View On The Appomattox Health & Rehab Center offer?

River View On The Appomattox Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is River View On The Appomattox Health & Rehab Center located?

River View On The Appomattox Health & Rehab Center is located at 201 Epps Street in Hopewell, Virginia.

What do families say about River View On The Appomattox Health & Rehab Center?

Reviews of River View On The Appomattox are sharply divided: several families praise friendly, attentive staff and a clean, odor-free facility, while one detailed and serious account describes long-term neglect, including dehydration, unaddressed hygiene needs, and repeated hospitalizations for a dementia resident. Overall, experiences appear to vary significantly depending on staffing and shift.

How did River View On The Appomattox Health & Rehab Center do on recent health and safety inspections?

River View On The Appomattox Health & Rehab Center had 4 government inspection visits in the last three years, with 76 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit River View On The Appomattox Health & Rehab Center?

Submit the Request Information form on this page to connect with River View On The Appomattox Health & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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