1 / 4CMS Care Compare
Reviews for River Haven are sharply divided, with several families reporting serious neglect, unsanitary conditions, and unresponsive staff, while others praise the nursing and therapy teams for compassionate, effective care during rehabilitation stays.
AI-generated from reviews and community data.
River Haven Nursing & Rehabilitation is a senior living community in Paducah, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 62 reviews.
River Haven Nursing and Rehabilitation Center is a skilled nursing facility and rehabilitation center located in Paducah, Kentucky. The community provides comprehensive rehabilitation services and long-term care with a clinical and rehabilitation staff.
The facility offers state-of-the-art equipment and rehabilitation programs designed to support recovery from recent surgery or illness. For residents seeking long-term care, River Haven provides comfortable rooms combined with quality clinical care to help residents enjoy life more fully.
River Haven Nursing and Rehabilitation provides care on a nondiscriminatory basis, admitting all residents and providing benefits and services without regard to race, religion, color, national origin, age, gender, disability, marital status, or source of payment.
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Help Me Choose3.5overall · 62 ratings combined
3.5★ on Google (62)
The Mighty Klingon Warrior Meerkat Queen
Jan 2026
My mother was a resident here for 3 months and I'm gonna be brutally honest here they're negligence almost killed her. She was sent there after her fall back in September and she ended up leaving there with 4 different infections and unconscious in a coma for 3 days it was a miracle that she pulled through. Would not recommend them EVER!
CJ J
Sep 2025
The place is nasty and has current bed bugs infestation. I called to check on my dad and phone rang for hours with no answer. I came to facility and rang doorbell no on never came to door to let me in. My loved one lost all their belongings due to bed bugs there and the unprofessional administrator Teresa Belt refused to replace the belongings. I would not recommend this place to anyone and I called OIG and APS to have something done! Run far away from this place.
Jeanne Gallimore
Jun 2025
Horrible place to be. Unsanitary practices used. Not wearing gloves or changing gloves! Bloody sheets left for days. Food is a powder base. Nasty! Aids/RN don’t answer call lights. Staff screamed and tried to intimidate me into signing papers!
Karen Guill
Feb 2024
The staff at River Haven are amazing. They took care of my mother & treated her with repect & kindness everyday she was there . These nurses went beyond their duties to keep her comfortable on her last day here with us . They treated us like family .
Holly Jackson
Nov 2023
My mother was in this facility on 200 hall for rehabilitation following an orthopedic procedure. She was so well cared for by the nursing and therapy departments. Any concerns we noted during our visits were addressed as soon as we notified the building. She was able to return back home and better than ever quicker than expected. We love River Haven so much!
5 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Keep all essential equipment working safely.
Severity B of L: potential for minimal harm, patternCorrected Feb 15, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 21, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 21, 2020
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 21, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2020
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2020
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2020
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
River Haven Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
River Haven Nursing & Rehabilitation is located at 867 Mcguire Avenue in Paducah, Kentucky.
Reviews for River Haven are sharply divided, with several families reporting serious neglect, unsanitary conditions, and unresponsive staff, while others praise the nursing and therapy teams for compassionate, effective care during rehabilitation stays.
River Haven Nursing & Rehabilitation had 5 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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