1 / 5Families using Right at Home describe a responsive home health and hospice agency that steps in quickly when other care arrangements fall through, with caregivers who are attentive and consistent. Reviewers frequently name specific staff members for being flexible with scheduling and personally following up when problems arose.
AI-generated from reviews and community data.
Right at Home is a home care agency serving West Des Moines, Iowa offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, 24-Hour Staff and Grocery Shopping and Errands. Families rate it 4.3 out of 5 across 35 reviews.
Right at Home is a home health and hospice provider serving West Des Moines, Iowa. The service delivers care directly in clients' homes, with caregivers assisting with daily activities including bathing, dressing, and personal support.
Families consistently praise the responsiveness and professionalism of the staff. They highlight how the scheduling team accommodates changing needs and works flexibly around family schedules. Caregivers are described as kind, patient, and thorough in their work. One family noted that leadership stayed engaged and responsive, "Kelly and staff were right on top of things." Multiple families mention specific caregivers by name, crediting them for reliable, compassionate care that gave families peace of mind to take breaks or pursue their own activities.
The organization itself receives recognition for being well-run and for addressing problems quickly. When families switched providers due to earlier issues, Right at Home came out promptly to assess needs and begin care. The service holds a 4.3/5 Google rating across 35 reviews.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.3overall · 35 ratings combined
4.3★ on Google (35)
Rachelle Gerstel
May 2026
We called RAH when we were having issues with other caregivers. RAH came to the house right away, made a plan, and started as soon as possible. They were very accommodating and helpful! The caregivers were very caring people. :)
Lucy Schreiber
Oct 2025
The organization is very well run. The people were pleasant. The young woman who helped me , Shayley, was very thorough. Every task that I needed her to do was done great.
Susan Gubuan
Jul 2025
Right At Home was always there when we needed them to care for my husband if I needed a day off or wanted to go out to lunch. Larry was so very kind to my husband. He helped with bathing and dressing him. Always dependable. Thank you, Larry.
Karen Pierick
Jun 2025
They have been an amazing service to our family. Each time I requested help, they filled my need. The staff is incredible, compassionate, courteous, and professional. I can't imagine any homecare provider providing better service and care than Right at Home. Thank you for helping us when we needed it.
Barbara Krull
Feb 2023
I was very impressed with the staff at Right at Home! Esther was so very kind to schedule and "reschedule" caregivers for my husband . She did a fantastic job working around my schedule. The caregivers were very kind and patient working with my husband. I was impressed by the fact that if something wasn't right Kelly and staff were right on top of things. One time Kelly herself even came out and filled in. I would strongly recommend the Right at Home agency for caregivers for your loved one!
Right at Home offers At-Home Care.
Right at Home is located at 2600 University Ave Ste 210 in West Des Moines, Iowa.
Families using Right at Home describe a responsive home health and hospice agency that steps in quickly when other care arrangements fall through, with caregivers who are attentive and consistent. Reviewers frequently name specific staff members for being flexible with scheduling and personally following up when problems arose.
Submit the Request Information form on this page to connect with Right at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Right at Home? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of West Des Moines.
Clive, Iowa0.5 mi
4.9(12)
Skilled Nursing / Long Term Care
West Des Moines, Iowa1 mi
4(1)
Assisted Living
West Des Moines, Iowa1.1 mi
3(2)
Independent Living
West Des Moines, Iowa1.3 mi
4(124)
Skilled Nursing / Long Term Care
West Des Moines, Iowa1.3 mi
3.5(36)
Skilled Nursing / Long Term Care
Urbandale, Iowa1.4 mi
4.8(24)
Independent Living