MyLivingChoice

Right at Home

51 US-1 Ste R-1

4.3(19 ratings)· Scarborough average: 4.5

Right at Home, photo 11 / 5

Quick Facts

What Families Think

Families receiving in-home care and hospice support through Right at Home in Scarborough generally praise the warmth and competence of individual caregivers, though one detailed review points to real reliability and billing concerns. Overall sentiment is positive, especially toward specific caregivers named by families, but there's a clear split between glowing overall experiences and one report of operational shortcomings.

The Good

  • Caregivers described as compassionate and attentive to loved ones
  • Specific caregivers praised by name for excellent care
  • Office staff described as warm and supportive
  • Caregivers say it's a great place to work
  • Families report peace of mind with consistent caregivers

The Bad

  • One report of caregivers habitually arriving 10-15 minutes late
  • One report of no-shows not proactively reported by the office
  • One report of being billed full shifts despite late arrivals
  • One report office didn't monitor its own GPS clock-in system

AI-generated from reviews and community data.

Right at Home is a senior care provider serving Scarborough, Maine offering At-Home Care. Families rate it 4.3 out of 5 across 19 reviews.

About Right at Home

Right at Home in Scarborough, Maine provides home health and hospice care, dispatching caregivers to help with daily living tasks and companionship in clients' homes.

Families describe deeply committed caregivers and engaged office staff. One client noted the company demonstrated "immense knowledge about a person's care needs" and proved "exceptionally reliable, communicative, and proactive." Multiple reviewers praised staff warmth and the quality of individual caregivers. However, one family experienced recurring scheduling issues over an extended period, with caregivers arriving 10–15 minutes late without the company's awareness until contacted directly.

Right at Home holds a 4.3 out of 5 rating across 19 Google reviews, reflecting strong satisfaction overall alongside some reliability concerns worth discussing during intake.

Types of Care at Right at Home

At-Home CareHome Health and Hospice

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Reviews of Right at Home

4.3overall · 19 ratings combined

4.3★ on Google (19)

David Parker

Jul 2026

via Google

We are incredibly grateful for the outstanding care Right at Home provides for our loved one. From day one, they have demonstrated immense knowledge about a person's care needs and invested the time to meet with us in order to ensure a good match for us. Right at Home is exceptionally reliable, communicative, and proactive about all health needs. Our primary caregiver has and continues to be April Brewer, she has gone above and beyond to ensure our loved one feels respected, safe and well taken care of. Knowing April is there gives our entire family complete peace of mind. We highly recommend Right at Home to anyone seeking top-tier elder care.

Laurie Best

Mar 2026

via Google

I've been a caregiver working for Right at Home in Scarborough for about a year now. It has been a truly great experience. The office staff is warm, friendly and helpful and the training offered is invaluable. I would recommend them both as a great place to work and a great place to find care or companionship for your loved one.

Kira Aloupis

Jan 2026

via Google

I have to admit, I am not one to write reviews. However, this company deserves every star in the sky (I wish there were more than 5 on the ratings). The caretakers do such an incredible job with our loved ones because the foundation of the company is so solid. The office staff is above and beyond any great words I could possibly find in the dictionary. They are compassionate, brilliant, hard-working and their employees love and adore them. Which, in turn, makes them want to deliver the very best work performance possible no matter what. If you have a person in your life that needs assistance that feels more like family rather than a stranger working in your home, congratulations...you found it by clicking on Right at Home.

Tim Goodwin

Dec 2025

via Google

For approximately 1 1/2 years we had a caregiver in 3-4 times a week to feed my mother supper, sit with her, get her ready for bed, and put her into bed. Caregivers were habitually 10-15 minutes late. Unless I contacted Right At Home, they were unaware of the late arrivals. This despite a system whereby caregivers clocked in by phone and GPS only enabled this when their phone was in the vicinity. When it got past 15 minutes and I called, they were always surprised, they did not seem to monitor the clock-in system so were not aware when caregivers were not on time. A few times caregivers were very late or were no-shows, only once or twice did Right At Home notify me, the discovery was almost always a result of me calling to report that a caregiver was not here. Unless I contacted the office, we were billed for the full shift even when caregivers were late. Early on, I asked that caregivers send me a text at the end of the evening to confirm my mother was in bed and everything was OK. I was told that caregivers could not text me directly, communication had to go through the office. But, no one was in the office at 8:00 or 9:00 at night when a caregiver left, so I did not insist. Aside from the reliability issues, once caregivers showed up, they were generally good. Ana Mika (who was always on time), was especially good, she appeared to genuinely care about my mother's well-being, asked how she had been between visits, and took wonderful care of Mom while she was here. We will miss Ana.

Margaret Russell

Dec 2025

via Google

Ana Mika is a beautiful person and is a wonderful giver of care! She is very competent and is joyful in her work! She is very professional and reliable! Thank you for sending her to me!

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Frequently Asked Questions

What types of care does Right at Home offer?

Right at Home offers At-Home Care.

Where is Right at Home located?

Right at Home is located at 51 US-1 Ste R-1 in Scarborough, Maine.

What do families say about Right at Home?

Families receiving in-home care and hospice support through Right at Home in Scarborough generally praise the warmth and competence of individual caregivers, though one detailed review points to real reliability and billing concerns. Overall sentiment is positive, especially toward specific caregivers named by families, but there's a clear split between glowing overall experiences and one report of operational shortcomings.

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