MyLivingChoice

Right at Home

1300 W National Dr Ste 140

4.5(15 ratings)· Sacramento average: 4.2

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Right at Home, photo 11 / 5

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Right at Home is an in-home care agency in Sacramento rated 4.5 out of 5 from 15 Google reviews. Most reviewers praise the company for responsive management and dedicated caregivers who help seniors stay safely and independently in their own homes. One detailed negative review describes a troubling experience with a caregiver's judgmental assumptions and inflexible scheduling.

What reviewers praise

  • Responsive, attentive management team
  • Caregivers praised by name for quality care
  • Helped clients recover from injuries like hip fractures
  • Allowed family members to remain independent at home
  • Available staff when other agencies had none

What reviewers flag

  • One report of caregiver making false, judgmental assumptions about a client
  • One account of inflexible scheduling causing distress for a client
  • One report of inaccurate or biased notes placed in a client file

AI-generated from reviews and community data.

Right at Home is a home care agency serving Sacramento, California offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.5 out of 5 across 15 reviews.

About Right at Home

Right at Home is an at-home care agency serving seniors in Sacramento. The agency provides caregivers who assist clients with activities of daily living, allowing them to remain in their homes while receiving support.

Reviewers describe mixed experiences with the agency's caregiving services. Some families report that Right at Home has enabled their loved ones to stay independent at home for years, and praise the agency's responsiveness and genuine attention to individual needs. Others have raised concerns about caregiver training and oversight, with one reviewer describing damage caused by a caregiver's handling of household items. The agency appears to place caregivers who develop meaningful relationships with clients and take an active role in their daily activities and recovery.

Types of Care at Right at Home

At-Home Care

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Reviews of Right at Home

4.5overall · 15 ratings combined

4.5★ on Google (15)

Lana

Aug 2025

via Google ↗ · Report

Please be warned of Right At Home by someone who has experience with their caregivers. I am a Senior woman with no mental illness or memory issues. I live a healthy lifestyle, cook my own meals, and keep an immaculate home. The first caregiver was only 19 years old. She did one load of laundry and poured bleach directly on my new sheet set and med line pillowcases. I had to purchase new ones. I dress gothic biker style. I’ve had four motorcycles; the last one was an 1100 Yamaha Virago fully dressed. Black is color of choice and so are boots, hats and fashionable leather gloves. This particular caregiver reported that she thought I was violent because of how I dressed and because I had on gloves. My apartment door opens up to the smoke alarm right overhead. I learned from incense how sensitive it was because the firetrucks got called out. Strange how my apt. smoke alarms did not go off but the hallway one did. I was warned by housing I could get a leasing violation. Due to my Spirituality beliefs, I sage my home and use methods for house blessings. So I decided to buy drapes and hang them in the entry hall with a beautiful plant n door mat. This same caregiver told the supervisor she thought I was schizophrenic and paranoid due to wear I hung my drapes. Now, think about this. These statements, false misleading assumptions are placed in my file. What if this happened to you or your parent or grandmother? I asked for a different caregiver and got a mature woman who seemed more efficient. The second visit she took me grocery shopping. On the way out I was standing in line to get a money order. I glanced at the phone and realized she had to sign out within 45 minutes. I was concerned and asked her to call in and see if she could use next weeks hour to stay an extra hour today. The office told her no. All I said was I have too much to do and not enough time. Came home. A couple days later I get a call from Innovage and now I’m being admonished for being in the caregiver’s car. I was read an email from what was reported the day I was at the store. It read that because I was told she couldn’t stay an extra hour I began to freak out. So now my file states such malicious, defamatory statements that my character is now flipped from stable to ? That’s Slander. They should be sued for libel!

alexkenefick

Mar 2024

via Google ↗ · Report

I appreciate Right at Home Sacramento because they are very responsive, and their responses indicate that they take the time to understand my needs and concerns. A lot of times I have had the experience where a representative of a company is going through the motions of answering my questions, but they are really only doing a scripted response that serves only as a performative level of customer service. Right at home management Lori, Lindsay, Margo and caregivers, including superstar Ayana, far exceed performative customer service. Right at Home custom-tailors the care my parents need, works with complicated senior care issues, and supports the often inexperienced family members charged with procuring the care (that's me!). It's worth mentioning that when I was provided a list of caregiver organizations, Right at Home was the only one that had available staff to help. I think that in this pressurized employment market, where wages aren't high enough but companies still need staff, Right at Home is able to staff their company because caregivers want to work there. I think prospective employees probably see that Right At Home is simply more responsive and 'on-the-ball', and in an environment where the best caregivers can choose their company, they choose Right at Home.

Merrill Starr

Jul 2023

via Google ↗ · Report

Kudos for Simone Diles who assisted me in recovery from a hip fracture and replacement. Simone helped me for six weeks, carried out my needs and boosted my recovery in walks together plus my learning to shower with limitations. I recommend her wholeheartedly.

Maria Flores

Jun 2022

via Google ↗ · Report

I’m Carlos Olivas and I’ve been Maria Patel’s client for a month now 3 times a week. I have an old flip phone so we are doing it here on her phone. I love when she cooks especially her shrimp and rice. She is great company and we enjoy doing a lot of things together like going for walks or driving to Folsom to get a bite. She’s a great caretaker. Very content with Maria.

Desert Wren

May 2022

via Google ↗ · Report

We have been using Right at Home for several years, which has allowed our family members to remain in their beloved home and independent. Without the great service and staff here they would have had to move. Also, they are just super nice. I would recommend them without reservation to anyone who needs a bit of help to stay independent, safe, and get the support they need.

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Frequently Asked Questions

What types of care does Right at Home offer?

Right at Home offers At-Home Care.

How much does Right at Home cost?

Right at Home has not published its pricing. For context, communities in Sacramento that publish rates start around $3,345 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Right at Home located?

Right at Home is located at 1300 W National Dr Ste 140 in Sacramento, California.

What do families say about Right at Home?

Right at Home carries a 4.5 out of 5 rating from 15 Google reviews. Most reviewers praise the company for responsive management and dedicated caregivers who help seniors stay safely and independently in their own homes. One detailed negative review describes a troubling experience with a caregiver's judgmental assumptions and inflexible scheduling. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Right at Home?

Submit the Request Information form on this page, or contact Right at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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