Right at Home Lafayette is a home health and hospice provider serving families in Lafayette, Louisiana. The service brings professional care directly to clients' homes, coordinating nursing oversight and trained caregivers to support seniors with medical and daily living needs.
Families consistently praise the responsiveness of the nursing and administrative team. Multiple reviewers highlighted the director of nursing's willingness to step in personally, the scheduling director's attention to matching compatible caregivers, and staff like Kay and London who earned specific requests for return visits. Communication and reliability emerged as strengths, one family noted the service "never left us without someone to come at our scheduled times, even if they had to find a last minute substitute because of emergencies." Caregivers are described as trained, professional, and personable in their interactions.
The service holds a 4 out of 5 Google rating across 40 reviews. While the large majority of families report positive experiences with care coordination and staff attentiveness, one negative review raised concerns about internal communication and consistency, suggesting experiences may vary depending on specific circumstances or team assignments.