MyLivingChoice

Right at Home

321 Travis St # A

4(40 ratings)· Lafayette average: 4.1

Right at Home, photo 11 / 5

Quick Facts

Remote Family Access
Online portal for updates when family lives elsewhere
Appointment Escort Service
Staff can accompany clients to outside medical appointments
Last-Minute Coverage
Provides emergency substitute caregivers on short notice

What Families Think

Families using Right at Home for in-home care and hospice support in Lafayette generally describe a responsive, well-coordinated team, with several reviewers highlighting strong communication and reliable scheduling even during emergencies. One review, apparently from a former staff member, raises concerns about internal communication and management culture, though it does not describe client care directly.

The Good

  • Reliable communication with families throughout care
  • Caregivers described as trained, kind, and professional
  • Quick to arrange last-minute substitute caregivers
  • Nursing staff responsive to urgent needs
  • Helpful for coordinating outside appointments like dental visits
  • Reassuring for family members living out of town

The Bad

  • One report of poor internal communication and management culture

AI-generated from reviews and community data.

Right at Home is a senior living community in Lafayette, Louisiana. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.0 out of 5 across 40 reviews.

About Right at Home

Right at Home Lafayette is a home health and hospice provider serving families in Lafayette, Louisiana. The service brings professional care directly to clients' homes, coordinating nursing oversight and trained caregivers to support seniors with medical and daily living needs.

Families consistently praise the responsiveness of the nursing and administrative team. Multiple reviewers highlighted the director of nursing's willingness to step in personally, the scheduling director's attention to matching compatible caregivers, and staff like Kay and London who earned specific requests for return visits. Communication and reliability emerged as strengths, one family noted the service "never left us without someone to come at our scheduled times, even if they had to find a last minute substitute because of emergencies." Caregivers are described as trained, professional, and personable in their interactions.

The service holds a 4 out of 5 Google rating across 40 reviews. While the large majority of families report positive experiences with care coordination and staff attentiveness, one negative review raised concerns about internal communication and consistency, suggesting experiences may vary depending on specific circumstances or team assignments.

Types of Care at Right at Home

Home Health and Hospice

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Right at Home

4overall · 40 ratings combined

4★ on Google (40)

Le'Era Darokey

May 2026

via Google

I have to say being at right at home for a year going on two years has been DREADFUL! The miscommunication, the non-communication, the unprofessionalism. Some of the staff claim to care about what you have going on in your personal life but that only matter to favorites. They quick to call and complain before even hearing what you have to say. I would 0/10 recommend working here they definitely not the company they claim to be.

Edie Wilcox

Aug 2025

via Google

We have only good things to say about Right at Home! The communication was on point. They never left us without someone to come at our scheduled times, even if they had to find a last minute substitute because of emergencies. They kept us informed every step of the way. The caregivers were trained well and kind. I would highly recommend using Right at Home.

Susan Bodin

May 2025

via Google

I needed assistance in getting my 92 year old Mom to the dentist. I was so pleased and impressed with London who met us at the dentist office to help my son transfer my Mom into the dental chair. She was very professional and personable. I will definitely ask for her in 6 months when I have to bring my Mom back to the dentist for a clean and check. Ms. Kay, thank you SO much for sending London that day!!

Dawn Ballenger

Jan 2025

via Google

We have used RAH Lafayette many times over the past few years and they have been exceptional at caring for my mother. From first contact with Kay this latest experience has been great. Ease of online registration update is much appreciated as I don't live in the same city as my mother. Nurse Amy gave us such confidence that she would make sure that the caregivers meet all of mom's needs! And then there is Latoya, our care coordinator! What can I say, she has worked so hard (and succeeded) to get us the care we need. Short notice, over a holiday -- didn't matter she and her after hours team got the job done. Would not hesitate to recommend them to friends and family.

Courtney Robert

Oct 2024

via Google

We are using Right at Home for my dad, and they really have helped us in so many ways. From our first meeting with Jennifer, the marketing director, we felt heard. We've had various visits and help from Amy, the director of nursing, who is willing to come to help at the drop of a hat. LaToya, the scheduling director, works tirelessly to make sure that the best "fit" sitters are scheduled to care for dad each day. And finally the fantastic sitters help us each day to ensure that Dad is well taken care of, comfortable, and safe. We appreciate it all so much!

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Frequently Asked Questions

Where is Right at Home located?

Right at Home is located at 321 Travis St # A in Lafayette, Louisiana.

What do families say about Right at Home?

Families using Right at Home for in-home care and hospice support in Lafayette generally describe a responsive, well-coordinated team, with several reviewers highlighting strong communication and reliable scheduling even during emergencies. One review, apparently from a former staff member, raises concerns about internal communication and management culture, though it does not describe client care directly.

How can families visit Right at Home?

Submit the Request Information form on this page to connect with Right at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lafayette.