1 / 6Right at Home in Hagerstown provides in-home personal care, housekeeping, and dementia support, and families overwhelmingly praise the caregivers' compassion, reliability, and communication. A few reviewers highlight long-term relationships with caregivers spanning years, while one family reported a frustrating experience when the office abruptly canceled a modified service.
AI-generated from reviews and community data.
Right at Home is a home care agency serving Hagerstown, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.8 out of 5 across 12 reviews.
Right at Home in Hagerstown, Maryland provides home health and hospice care, enabling seniors to receive support while remaining in their own homes. The service spans personal care assistance, light housekeeping, laundry, and specialized dementia support.
Families consistently praise the caregivers for genuine compassion and reliability. One family noted they've used the service for over six years because caregivers "truly care about her as a person and she in turn sees them as part of the family." Multiple reviews highlight how staff coordinate care to ensure continuity, arrive on time, and adapt quickly to changing needs. Caregivers are described as kind, well-trained, and thoughtful, going beyond typical duties, with one reviewer noting a caregiver brought homemade food from her own garden to clients. The administrative and nursing staff, including the office coordinator and an RN specializing in dementia care, receive consistent recognition for being responsive and professional during the intake and scheduling process.
One area of concern emerged in a single review regarding how the Hagerstown office handled a service modification, which resulted in an abrupt cancellation rather than a smooth transition. This contrasts sharply with the overwhelming majority of feedback praising service responsiveness.
Right at Home holds a 4.7 out of 5 Google rating based on 11 family reviews, with ten five-star ratings reflecting strong satisfaction with the quality of in-home care and staff dedication.
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Help Me Choose4.8overall · 12 ratings combined
4.8★ on Google (12)
Ivan Sanchez
Jul 2026
Fantastic experience with Right At Home! The staff goes above and beyond, and the whole process is wonderfully personable. They really strive to make every individual feel right at home, and you can easily tell the employees are excited to work for such a helpful company. 5 stars!
Matthew Fischer
Jul 2026
Our grandmother did not want to go in a nursing home, so we wanted to find a company that would provide care in her own home. We are so grateful that we found Right at Home. They help our grandmother take a bath, get dressed, and even just help her with daily routines. Their caregivers treat her like family and can’t recommend this company enough!
Robin Deadrick
Mar 2026
As a long distance caregiver for my mother, I found Right@Home to be an invaluable team member. All of the caregivers were kind, thoughtful, and reliable. Everyone with whom I interacted from Right@Home - the front office staff, the administrative staff, the RN, and the caregivers - were responsive and understanding. The expertise and care that was provided by this organization gave me great comfort, knowing that my mom was being cared for and in good hands. I highly recommend your services.
BARBARA MARSHALL
Jan 2026
Right at Home has been such a blessing for our family. My mother would not be able to stay in her home without their outstanding care. We have used them for over 6 years. The caregivers are compassionate and truly care about her as a person and she in turn sees them as part of the family. In addition, we appreciate how the caregivers communicate with each to ensure continuity of her care. They are always looking out for what is best for her.<br>The office staff is friendly, easy to reach and responsive to any concerns or issues. If you need in home care I strongly recommend Right at Home.
Alfred Paschal
Oct 2025
I found RAH an excellent business to deal with. The interview laid out in clear understandable terms what I could expect to receive and how to contact if changes were required. Caregivers assigned as companions to my wife who has dementia were on time, compassionate and well trained. Any changes or additions to the original requests were handled quickly and thoroughly. Great people to work with. Very satisfied and glad to recommend.
Right at Home offers At-Home Care.
Right at Home is located at 222 E Oak Ridge Dr Ste 800 in Hagerstown, Maryland.
Right at Home in Hagerstown provides in-home personal care, housekeeping, and dementia support, and families overwhelmingly praise the caregivers' compassion, reliability, and communication. A few reviewers highlight long-term relationships with caregivers spanning years, while one family reported a frustrating experience when the office abruptly canceled a modified service.
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