MyLivingChoice

Right at Home

130 George St Ste j

4.1(11 ratings)· Beckley average: 4.2

Right at Home, photo 11 / 5

Quick Facts

What Families Think

Right at Home is a home health and hospice agency in Beckley, West Virginia, with a mix of reviews from clients and caregivers. Several people praise the quality and dedication of individual caregivers, while more than one review raises concerns about how the local office is managed.

The Good

  • Caregivers described as kind and dedicated
  • Long-term caregiver relationships lasting over a year
  • Caregivers go above and beyond for clients

The Bad

  • Multiple complaints about a rude or inconsistent office manager
  • One report of inflexible, inconvenient policies for supplies
  • One report of paperwork requiring in-person weekly submission

AI-generated from reviews and community data.

Right at Home is a senior care provider serving Beckley, West Virginia offering At-Home Care. Families rate it 4.1 out of 5 across 11 reviews.

About Right at Home

Right at Home in Beckley, West Virginia provides home health and hospice care services. The company coordinates caregivers who work with clients in their homes, supported by an office team managing scheduling and administrative needs.

Families highlight the quality of individual caregivers as a defining strength. Several reviewers praised specific caregivers for their dedication and personal connection, one family described their caregiver as "a gentle kind soul" who goes above and beyond, while another noted having the same caregiver for over a year and a half and expressed deep reliance on that relationship. Consistency in caregiver assignment appears important to families' satisfaction with the service.

Office management experiences vary considerably. Some families report the Beckley office staff as consistently kind and responsive, while others describe inconsistent treatment and frustrating administrative practices. This disparity in office interactions emerges as a notable theme across reviews.

Right at Home holds a 4.1 out of 5 star rating based on 11 reviews, reflecting both strong caregiver relationships and mixed experiences with office operations.

Types of Care at Right at Home

At-Home CareHome Health and Hospice

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Reviews of Right at Home

4.1overall · 11 ratings combined

4.1★ on Google (11)

Haylee Meadows

Jul 2026

via Google

Right at Home was great as I was working for the clients I was given. I loved the people i worked for and done my best. The biggest issue I had was the Beckley office front desk lady. She was nice in the beginning until she became too comfortable and was flat out rude. I became pregnant and in my opinion it got worse from there, and was placed in homes i definitely shouldn’t have been in and the front desk lady did not respect it at all, and almost belittled my end decision. Over all 90% of clients I had complained about her and I was personally told she was rude to them as well. My many people who have worked through that office have came to me personally and told me how disgusting she was with her attitude. I think clients and caregivers shouldn’t have to go through the disrespect and stress from her. No “manager” should be in a place of mind to be so disrespectful. Neither should it be allowed.

Betty Rollins

Aug 2025

via Google

Beckley office is horrible runs however the operations manager feels. If she likes you shes helpful but do something she doesn't like, and she'll make you drive 20 miles to get gloves for your total care client weekly. You have to weekly turn in paperwork no emailing it in 😕

Lee Lilly

Jul 2024

via Google

One of your caregiver is a gentle kind soul. Wanted to know how to sign up for the company she took the time to help me and even helped me feel it out . I want a caregiver just like her Doria Arnold she's a delight. Ask if I can request her but she has a regular worker already . She's a keeper.

Earl Reed

Oct 2023

via Google

In my opinion Choosing this company was a great choice. My caregiver goes above and beyond, willing to do whatever is asked of her! Office personnel has always been kind, always available if needed! No complaints here.

Sara Lawson

Sep 2023

via Google

I got placed with a great waiver program care professional from day one. She's been with me for over 1 1/2 years. Don't know what I'd do without her!!! My personal program caregiver, Kirby, is also very helpful. Thanks RAH.

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Frequently Asked Questions

What types of care does Right at Home offer?

Right at Home offers At-Home Care.

Where is Right at Home located?

Right at Home is located at 130 George St Ste j in Beckley, West Virginia.

What do families say about Right at Home?

Right at Home is a home health and hospice agency in Beckley, West Virginia, with a mix of reviews from clients and caregivers. Several people praise the quality and dedication of individual caregivers, while more than one review raises concerns about how the local office is managed.

How can families visit Right at Home?

Submit the Request Information form on this page to connect with Right at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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