Bethany Ketchum
Jul 2026
Staff were very pleasant. Social worker who I spoke with was very sweet and seemed to care alot about her residents.
3.3(27 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Resthaven Living Center are sharply mixed: some families praise attentive nurses, therapists, and social workers, while others describe serious lapses in cleanliness, staff responsiveness, and basic dignity of care. The facility offers a broad range of services from short-term rehab to hospice, but experiences with consistency of care appear to vary widely.
AI-generated from reviews and community data.
Resthaven Living Center Ltd is a senior living community in Bogalusa, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 27 reviews.
Resthaven Living Center is a skilled nursing facility in Bogalusa, Louisiana, offering short-term rehabilitation and long-term residential care. The center provides round-the-clock skilled nursing care in a home-like environment for residents recovering from surgery, illness, or injury, as well as those requiring ongoing medical support and assistance with daily living.
The facility specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or other serious illnesses. Services include expert medical care, specialized therapy, and 24/7 support for patients with complex health conditions such as wound care, cardiac care, and IV therapy. Licensed therapists also provide physical, occupational, and speech therapy for patients who live independently but need ongoing rehabilitation support.
Resthaven offers additional specialized services including memory care for residents experiencing cognitive changes, with a secure environment and therapeutic activities tailored to each person's abilities. The center also provides temporary respite care for loved ones needing a break, and palliative and hospice care for patients facing serious or terminal illness, addressing physical, emotional, and spiritual needs.
The facility emphasizes individualized care and maintains comfortable accommodations including residential rooms and a peaceful patio. Staff learn residents' names upon arrival and prioritize the emotional, social, and personal aspects of healing alongside physical recovery. The center is committed to creating a nurturing environment where residents receive attentive care, enriching activities, and dignity and respect.
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Help Me Choose3.3overall · 27 ratings combined
3.3★ on Google (27)
Bethany Ketchum
Jul 2026
Staff were very pleasant. Social worker who I spoke with was very sweet and seemed to care alot about her residents.
Suez Dummett
May 2025
My mother was there for respite care. We would not recommend for long term care. The service and care are not consistent. Please make sure to constantly check on your love one in person if you decide to trust them with any care facility.
Hailli Biggio
Feb 2024
This place is absolutely vile! Everything is dirty, water machines are moldy and uncleaned, one shower tech pushed her down into her wheelchair and bruised her shoulders, the food they feed these poor people is not suitable for dogs, no nutritionally balanced diet. They leave soiled diapers and wipes on the floor and in soiled pants! DO NOT LEAVE YOUR LOVED ONES HERE!
Sharon Jefferson
Feb 2018
I was very disturbed in the last review I recently read concerning Brookside Rehab at the Resthaven Living facility. My brother as well as myself live here witnessing our mother receiving the kindness, caring, and patience one would want for their family members and friends. The physical therapist was great in assisting our mom. Before my mother entered this facility I had doubts about her being there, especially after reading some of the reviews. Brookside Rehab was where she chose to be and I'm glad she did. We would and will recommend this facility.
Angela Jefferson
Jan 2018
It hurt giving this place one star for the services rendered to my mother during her short stay at Brookside Rehabilitation. Most of the staff are uncaring and slow on response time!! Professionalism is repugnant!!! Treating and speaking to my mother was a bit offensive at times. My mother can be rude, but is it in your job duty to be "subjective"? These jobs don't pay well and the turnover rate is astronomical, but you knew this before you accepted employment. Speaking and treating patients according to their behavior is "unethical"!!! I would never recommend this place!!!!
7 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 10, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 24, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadWaiver has been granted
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity B of L: potential for minimal harm, patternCorrected Jan 5, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Resthaven Living Center Ltd offers Skilled Nursing / Long Term Care.
Resthaven Living Center Ltd is located at 1301 Harrison Street in Bogalusa, Louisiana.
Resthaven Living Center Ltd carries a 3.3 out of 5 rating from 27 Google reviews. Reviews of Resthaven Living Center are sharply mixed: some families praise attentive nurses, therapists, and social workers, while others describe serious lapses in cleanliness, staff responsiveness, and basic dignity of care. The facility offers a broad range of services from short-term rehab to hospice, but experiences with consistency of care appear to vary widely. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Resthaven Living Center Ltd had 7 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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