3.5(8 ratings)· Lombard average: 4.6
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers of this home health and hospice agency largely praise the nurses, physical therapist, and owner for compassionate, attentive care and strong communication. One family, however, reported serious reliability issues including delayed visits and a mishandled blood draw after a hospital discharge.
AI-generated from reviews and community data.
ReliaCare Home Health Care is a home health agency serving Lombard, Illinois offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.5 out of 5 across 8 reviews.
ReliaCare Home Health Care is a Medicare-certified home health agency serving Lombard, Illinois since 1997. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients at home.
Reviewers describe mixed experiences with the agency's reliability and responsiveness. Some families praise the compassion and attentiveness of staff, noting that caregivers go above and beyond in patient care and communication. One reviewer wrote, "We are in this together." However, other families report significant delays in care delivery and coordination issues, including missed post-discharge appointments and specimen handling errors that required repeat procedures.
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Help Me Choose3.5overall · 8 ratings combined
3.5★ on Google (8)
Bharat Oza
Aug 2023
Reliacare Homecare had been a truly a blessing for parents. The caregivers are compassionate and attentive. They provide top-notch assistance with daily activities and medications. The company’s communication is excellent, keeping us informed of changes or updates. Thank you!!!
Theresa Barth
Mar 2022
ReliaCare LTD Is the only place that you can rely on. They make sure you are well taken care of and they do it with love, compassion, and grace. “We are in this together.” The owner, Miss Shaw upon hearing that I would be without my medication coming back from the hospital, she made I business to see that I was taken care of. I am not at all disappointed. What should have taken five minutes took almost two hours! Walgreens do v that I have “to many medicines.” Miss Shah handled with professional-is, grace and peace. Her team will make sure that you needs, they go above and beyond! Thank you!
Rachin Sood
Nov 2021
Both the owner and Home Nurse Cherrie are amazing and helpful. My mother was discharged from hospital under home care arrangement and Cherrie made sure that my mother gets the best possible treatment. Cherrie goes over and beyond her duties to make sure that the patient is comfortable, very punctual of time and always keeps us updated with the test results. Highly recommended
Bob Schak
Feb 2021
My Nurses Mary Beth and Eric are both top notch. My Physical Therapist Colleen is the best! She even cleared some snow for me. You will not find a more professional group.
Nancy Crossett
Nov 2020
If I could post 0 Stars, I would. This home health is the most unreliable company. My husband had heart surgery and a nurse was to see him the day after discharge. This didn't occur for three days. On the second visit the blood specimen was not labeled therefore it had to be redrawn which didn't occur for 7 hours later. Then this specimen did not have enough blood. I do not recommend this agency.
ReliaCare Home Health Care is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
Service area
ReliaCare Home Health Care reports serving 7 ZIP codes, including Berkeley, Chicago, Lombard, Naperville, Oak Park, Romeoville, Villa Park. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147693. National figures are the average across all certified agencies.
ReliaCare Home Health Care offers Home Health.
ReliaCare Home Health Care is located at 1263 S Highland Ave in Lombard, Illinois.
ReliaCare Home Health Care carries a 3.5 out of 5 rating from 8 Google reviews. Reviewers of this home health and hospice agency largely praise the nurses, physical therapist, and owner for compassionate, attentive care and strong communication. One family, however, reported serious reliability issues including delayed visits and a mishandled blood draw after a hospital discharge. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. ReliaCare Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact ReliaCare Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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