MyLivingChoice

ReliaCare Home Health Care

1263 S Highland Ave

3.5(8 ratings)· Lombard average: 4.6

ReliaCare Home Health Care, photo 11 / 2

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1997
Therapy services
Physical therapy provided in the home

What Families Think

Reviewers of this home health and hospice agency largely praise the nurses, physical therapist, and owner for compassionate, attentive care and strong communication. One family, however, reported serious reliability issues including delayed visits and a mishandled blood draw after a hospital discharge.

The Good

  • Nurses described as attentive and communicative
  • Owner personally steps in to solve problems
  • Physical therapist available for in-home visits
  • Staff praised for punctuality and follow-through
  • Families feel updated on test results and changes

The Bad

  • One report of delayed nurse visit after hospital discharge
  • One report of a mislabeled and redrawn blood specimen

AI-generated from reviews and community data.

ReliaCare Home Health Care is a home health agency serving Lombard, Illinois offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.5 out of 5 across 8 reviews.

About ReliaCare Home Health Care

ReliaCare Home Health Care is a home health and hospice community in Lombard, Illinois.

Families rate ReliaCare Home Health Care 3.5 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at ReliaCare Home Health Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of ReliaCare Home Health Care

3.5overall · 8 ratings combined

3.5★ on Google (8)

Bharat Oza

Aug 2023

via Google

Reliacare Homecare had been a truly a blessing for parents. The caregivers are compassionate and attentive. They provide top-notch assistance with daily activities and medications. The company’s communication is excellent, keeping us informed of changes or updates. Thank you!!!

Theresa Barth

Mar 2022

via Google

ReliaCare LTD Is the only place that you can rely on. They make sure you are well taken care of and they do it with love, compassion, and grace. “We are in this together.” The owner, Miss Shaw upon hearing that I would be without my medication coming back from the hospital, she made I business to see that I was taken care of. I am not at all disappointed. What should have taken five minutes took almost two hours! Walgreens do v that I have “to many medicines.” Miss Shah handled with professional-is, grace and peace. Her team will make sure that you needs, they go above and beyond! Thank you!

Rachin Sood

Nov 2021

via Google

Both the owner and Home Nurse Cherrie are amazing and helpful. My mother was discharged from hospital under home care arrangement and Cherrie made sure that my mother gets the best possible treatment. Cherrie goes over and beyond her duties to make sure that the patient is comfortable, very punctual of time and always keeps us updated with the test results. Highly recommended

Bob Schak

Feb 2021

via Google

My Nurses Mary Beth and Eric are both top notch. My Physical Therapist Colleen is the best! She even cleared some snow for me. You will not find a more professional group.

Nancy Crossett

Nov 2020

via Google

If I could post 0 Stars, I would. This home health is the most unreliable company. My husband had heart surgery and a nurse was to see him the day after discharge. This didn't occur for three days. On the second visit the blood specimen was not labeled therefore it had to be redrawn which didn't occur for 7 hours later. Then this specimen did not have enough blood. I do not recommend this agency.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to ReliaCare Home Health Care, never sold or shared.

Medicare Quality of Care

ReliaCare Home Health Care is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Service area

ReliaCare Home Health Care reports serving 7 ZIP codes, including Berkeley, Chicago, Lombard, Naperville, Oak Park, Romeoville, Villa Park. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147693. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does ReliaCare Home Health Care offer?

ReliaCare Home Health Care offers Home Health.

Where is ReliaCare Home Health Care located?

ReliaCare Home Health Care is located at 1263 S Highland Ave in Lombard, Illinois.

What do families say about ReliaCare Home Health Care?

Reviewers of this home health and hospice agency largely praise the nurses, physical therapist, and owner for compassionate, attentive care and strong communication. One family, however, reported serious reliability issues including delayed visits and a mishandled blood draw after a hospital discharge.

Does Medicare cover care from ReliaCare Home Health Care?

Yes. ReliaCare Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use ReliaCare Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit ReliaCare Home Health Care?

Submit the Request Information form on this page to connect with ReliaCare Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at ReliaCare Home Health Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lombard.