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The Rehabilitation & Nursing Center at Everett

289 Elm Street

4(110 ratings)

The Rehabilitation & Nursing Center at Everett, photo 11 / 5

Quick Facts

Total units
183
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
183

What Families Think

Reviews for this skilled nursing and rehab facility are sharply split: some families describe attentive, encouraging staff and a clean, calm environment during recovery, while others report serious neglect, cleanliness problems, and inadequate monitoring of patients. The community holds a 4.0 average from 110 Google reviews, but several detailed accounts raise significant care and safety concerns.

The Good

  • Rehab staff praised as kind, patient, and skilled
  • Nurses answered questions and kept families informed
  • Daily group exercise programs for residents
  • Encourages outings with family and friends
  • Individualized rehabilitation plans focused on measurable progress

The Bad

  • Multiple reports of strong urine odor and dirtiness
  • One report of severe neglect leading to bed sore and death
  • Reports of staff not monitoring or attending to patients
  • One report of overcrowded rooms and inedible food

AI-generated from reviews and community data.

The Rehabilitation & Nursing Center at Everett is a senior living community in Everett, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 110 reviews.

About The Rehabilitation & Nursing Center at Everett

The Rehabilitation & Nursing Center at Everett is a nursing and rehabilitation facility in Everett, Massachusetts, offering both short-term rehabilitation and long-term care services. The facility provides compassionate care focused on promoting residents' physical and emotional well-being through customized rehabilitation plans and dignified support.

The rehabilitation team develops individualized treatment plans designed to achieve measurable results, helping residents regain mobility and independence. The long-term care team supports residents through an emphasis on building and nurturing community relationships, with staff committed to developing the physical, emotional, and spiritual potential of those in their care.

The facility offers daily group exercise programs and encourages residents to maintain independence and spend time with family and friends through outings and trips. The community is described as clean and nicely decorated seasonally and for special holidays, creating an environment where residents are reported to have positive attitudes and remain engaged.

The center partners with residents and families to foster meaningful relationships and maintain quality of life. The facility does not discriminate in admission, retention, or care based on race, creed, color, national origin, sex, disability, age, source of payment, marital status, or sexual preference.

Types of Care at The Rehabilitation & Nursing Center at Everett

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Rehabilitation & Nursing Center at Everett

4overall · 110 ratings combined

4★ on Google (110)

yonile Ab

Jun 2026

via Google

We’re so grateful to the staff at Everett Rehab. After my father’s orthopedic surgery, the nurses and rehab team were kind, patient and really knew what they were doing. They made us feel heard and never brushed off our questions. Therapy was tough, but they encouraged my dad every step of the way and celebrated the small wins with us. The facility was clean and quiet, which helped a lot. It wasn’t an easy recovery, but having such caring people around made all the difference. Thank you to everyone who helped us through it! 🙂

Rachelle McBride

May 2026

via Google

Had a great experience. The staff and nurses were very attentive and answered all the questions I had. It’s a great feeling to know your loved one is in good hands.

Anne DeFilippo

Apr 2026

via Google

My beautiful Sister was a patient there for a short time. I was so disgusted with this place that I had her transferred to another facility immediately. The place smells, it is filthy and her room was over crowded. I honestly wouldn't let my dog stay there. The food wasn't edible for a dog let along a human. This place should be condemned.

Rhonda Messia

Mar 2026

via Google

I wouldn’t recommend anyone sending their loved ones to this facility! It should be shut down until they are up to code. So dark, dirty and has strong smell of urine! The patients should be first priority, however they are NOT!!! Sadly, the staff does NOT monitor and take care of their patients properly.

MissKK9970

Feb 2026

via Google

Everett Rehabilitation is one of the worst places I have ever been to. I strongly suggest never sending a loved one there. My father was supposed to go there for a few weeks for physical therapy. As soon as you walk in, there is a strong smell of urine. My father was on the second floor. The staff are uncaring and didn't even talk to the patients when they were taking care of them. One of the nursing assistants was even moving my father's broken arm around to try and take his blood pressure. I had to tell him that my father's arm was broken and to stop. He didn't know. They don't pay attention to the patients and they wander the halls all day going in and out of other patients rooms. I found one going through my father's drawers. We sent clothes with him, but he always had on someone else's things. My father went downhill fast and even stopped eating. They let him sit all day in soiled diapers. He got a bed sore. When the nurse called me about it, she tried to downplay it and told me that they were going to give him oral antibiotics to try and heal it. After everything I saw there, I told them to send him back to the hospital immediately. The hospital staff told me that the sore was so big and deep, that you could see his bone. They had to repeatedly surgically remove the dead tissue and try and get the infection under control. The Dr's at the hospital said that it should never have gotten that bad. My father was at Everett Rehab for less than a week. He ended up dying about two weeks later. DO NOT SEND ANYONE THERE THAT YOU CARE ABOUT!

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Government Inspection History

3 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 7, 2025Fire Safety StandardHealth Standard18 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025

Aug 28, 2024Fire Safety StandardHealth Standard19 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2024

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

Aug 31, 2023Fire Safety StandardHealth Standard14 citations
  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Rehabilitation & Nursing Center at Everett offer?

The Rehabilitation & Nursing Center at Everett offers Skilled Nursing / Long Term Care.

Where is The Rehabilitation & Nursing Center at Everett located?

The Rehabilitation & Nursing Center at Everett is located at 289 Elm Street in Everett, Massachusetts.

What do families say about The Rehabilitation & Nursing Center at Everett?

Reviews for this skilled nursing and rehab facility are sharply split: some families describe attentive, encouraging staff and a clean, calm environment during recovery, while others report serious neglect, cleanliness problems, and inadequate monitoring of patients. The community holds a 4.0 average from 110 Google reviews, but several detailed accounts raise significant care and safety concerns.

How did The Rehabilitation & Nursing Center at Everett do on recent health and safety inspections?

The Rehabilitation & Nursing Center at Everett had 3 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Rehabilitation & Nursing Center at Everett?

Submit the Request Information form on this page to connect with The Rehabilitation & Nursing Center at Everett and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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