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Rehabilitation Center Of Winter Park

1700 Monroe Ave

4.3(40 ratings)· Maitland average: 4.3

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Quick Facts

Total units
180
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
180
Licensed capacity
Licensed for up to 180 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers frequently single out specific staff members—especially the concierge Kay, along with therapy team members Cindy and Karen—for going above and beyond during residents' rehab stays. Most reviews describe a clean, well-organized facility with attentive nursing and therapy care, though one reviewer described a starkly different experience of neglect.

What reviewers praise

  • Staff described as compassionate and attentive
  • Therapy team praised for helping residents recover
  • Concierge Kay repeatedly singled out for personal care
  • Facility consistently described as clean
  • Good communication with families about concerns

What reviewers flag

  • One report described neglect and urged daily family visits

AI-generated from reviews and community data.

Rehabilitation Center Of Winter Park is a senior living community in Maitland, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 40 reviews.

About Rehabilitation Center Of Winter Park

Rehabilitation Center Of Winter Park is a skilled nursing and long-term care facility in Maitland, Florida, licensed for 180 residents. It serves patients recovering from hospitalization who need professional rehabilitation services and ongoing medical support.

Families consistently praise the nursing and therapy staff for their attentiveness and compassionate care. Several reviewers highlighted specific caregivers, particularly the walking concierge and nursing team members, for going above and beyond to support residents and answer family questions. One family wrote that the nursing staff "truly treats residents like family," and the facility itself is described as clean and well-organized with a warm, welcoming atmosphere. Communication between staff and families is noted as consistent, with concerns addressed promptly.

The facility holds a 4.3 out of 5 rating across 40 Google reviews. While most families report positive experiences during rehabilitation stays, one reviewer noted variability in daily care quality and suggested frequent family visits as important. The consensus suggests the center works well for short-term rehabilitation, particularly when residents connect with dedicated staff members.

Types of Care at Rehabilitation Center Of Winter Park

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Help Me Choose

Reviews of Rehabilitation Center Of Winter Park

4.3overall · 40 ratings combined

4.3★ on Google (40)

Caron Kendrick

Jul 2026

via Google ↗

Our family chose this facility because we were concerned about my mom returning home alone after her hospitalization. We were also familiar with the therapy team, especially Cindy and Karen, and felt confident she would receive excellent care here. Everyone treated my mom with kindness, compassion, and professionalism throughout her stay. The therapy team worked hard with her, and we’re so grateful for the progress she made. My mom is now doing well at home under the care of my sister, and we’re thankful for the role this facility played in her recovery. Because of the wonderful experience we had, I have recommended this facility to other family members in need, and I would gladly recommend it to anyone in the community looking for quality rehabilitation and compassionate care.

Omar Elkalyoubie

Jun 2026

via Google ↗

The three saving graces for this place are Charleen, Kay and Mary. They are top tier. Otherwise your loved one will suffer from neglect. If you have to have them there make sure you go everyday. Its really quite sad.

Keyana Reese

Apr 2026

via Google ↗

My brother was here and at first he had a hard time adjusting but the concierge Kay made sure that he was beyond good. She was amazing! My family and friend recommend this place! Kay will make sure all your needs are met. Shes so personable!!!

Nieci Adams

Apr 2026

via Google ↗

“My family had a very positive experience at this rehabilitation center. The staff overall was professional and supportive, and the facility was clean and well-organized. I especially want to recognize Kay their walking concierge —she truly made a difference during my sister’s time there. Kay was always welcoming, attentive, and went out of her way to make sure my questions were answered and my sisters needs were met. Having someone so kind and reliable as a concierge made a stressful situation much easier. Thank you to Kay and the team for the care and dedication you provide.”

Kimberly S R

Mar 2026

via Google ↗

The care my loved one received at this facility has been nothing short of outstanding. The nursing staff is attentive, compassionate, and truly treats residents like family. Communication is consistent, and any concerns are addressed quickly. The building is always clean, and there’s a warm, welcoming atmosphere. I have complete peace of mind knowing my loved one is in such good hands.

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Government Inspection History

8 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 14, 2025Health Complaint1 citation
  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

Dec 13, 2024Health Complaint3 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

Oct 23, 2024Health Complaint4 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024

Aug 30, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

Jun 25, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

Feb 15, 2024Health Complaint4 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 15, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 15, 2024

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

Oct 20, 2022Fire Safety StandardHealth Standard9 citations
  • Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

Feb 18, 2021Fire Safety StandardHealth Standard14 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 19, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2021

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rehabilitation Center Of Winter Park offer?

Rehabilitation Center Of Winter Park offers Skilled Nursing / Long Term Care.

Where is Rehabilitation Center Of Winter Park located?

Rehabilitation Center Of Winter Park is located at 1700 Monroe Ave in Maitland, Florida.

What do families say about Rehabilitation Center Of Winter Park?

Reviewers frequently single out specific staff members—especially the concierge Kay, along with therapy team members Cindy and Karen—for going above and beyond during residents' rehab stays. Most reviews describe a clean, well-organized facility with attentive nursing and therapy care, though one reviewer described a starkly different experience of neglect.

How did Rehabilitation Center Of Winter Park do on recent health and safety inspections?

Rehabilitation Center Of Winter Park had 8 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rehabilitation Center Of Winter Park?

Submit the Request Information form on this page, or contact Rehabilitation Center Of Winter Park directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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