MyLivingChoice

Regency House

3745 Summer Crest Dr

4.1(33 ratings)· San Angelo average: 4.3

Regency House, photo 11 / 2

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Payment options
Accepts private insurance, Medicare, and Medicaid
Veteran services
VA services available for West Texas residents
Location advantage
Located near hospitals and medical centers
Specialized care focus
Manages complex conditions like COPD, CHF, diabetes

What Families Think

Regency House is a skilled nursing facility in San Angelo offering short-term rehabilitation and long-term care, with most reviewers praising cleanliness, attentive nursing and therapy staff, and good food. A minority of reviews raise serious concerns about room conditions and how billing and refund issues were handled by administration.

The Good

  • Praised for cleanliness, no 'nursing home smell'
  • Physical therapy staff described as caring, effective
  • Food described as good, homemade tasting
  • Nursing staff called professional and kind
  • Welcoming to families during short-term rehab stays

The Bad

  • One report of a dirty, poorly maintained room
  • One serious complaint about mishandled payment and refund process
  • No published pricing information available

AI-generated from reviews and community data.

Regency House is a senior living community in San Angelo, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 33 reviews.

About Regency House

Regency House is a skilled nursing facility in San Angelo, Texas, providing individualized short-term rehabilitation and long-term skilled nursing care. The community is conveniently located near medical centers and hospitals in south Angelo, positioning it within a healthcare hub.

The facility offers complex disease management for conditions including diabetes, stroke recovery, congestive heart failure, and COPD. Care is delivered by a team of healthcare experts and professional caregivers working with a medical director and physicians to develop individualized care plans aimed at helping residents achieve the highest functional level possible.

Regency House emphasizes a holistic approach to resident care, with staff sharing core values of respect and dignity. The community promotes a warm, family-oriented environment where residents are encouraged to participate in activities such as dining in the cafeteria to interact with other residents and engaging in therapy and exercise programs.

The facility maintains a clean, well-decorated environment and accepts private insurance, Medicare, Medicaid, and pending Medicaid as payment options. Veteran's Affairs services are available to residents in West Texas.

Types of Care at Regency House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Regency House

4.1overall · 33 ratings combined

4.1★ on Google (33)

Josephine Orcutt

Apr 2026

via Google ↗

I am looking for long term care for my Grandfather who is a veteran. I am very impressed by the cleanliness of the building (especially compared to several others that we have toured in the area). The building didn't have that "nursing home" smell. I was very impressed with the Admissions Director - Shanna, she was very kind and informative when giving our family a tour of the facility. This place definitely stands out amongst the competition!

Vicki Putman

Mar 2026

via Google ↗

My husband's room was like a cheat, dirty truck stop roadside hotel room. Very disappointed.

Karen Grant

Oct 2025

via Google ↗

My visit and care was very enjoyable. The Physical therapy Dept. had so many loving and caring people. The building was very clean and decorated for Fall. The Nursing Staff were very professional I have been in facilities were the food was almost inedible, however the food was very good and homemade tasting. I truly enjoyed my 20 day stay. I would highly recommend RegencyHouse to the care of anyone. Thank you Regency House for all my care!

Krista Yeakey

Jan 2025

via Google ↗

While some of the nurses and CNAs were very kind to my grandparents, I have a real problem with how financial and administrative issues are handled. Eddie railroaded my grandmother into making an advance payment for my grandfather, who was in Hospice care and would possibly pass soon. She was told she could do a payment plan, but Eddie stated they could not and when a request was made to call corporate, he refused, stating that "that is not how we do things, we use email." My grandmother was told by Eddie that she could get a refund, but it was not explained to her that it had to go to corporate for approval and could take 30 or more days to get the money back to her. Lo and behold, my grandfather passed and upon trying to get the refund, she was given the run-around and Eddie denied having a conversation with her about the payment. I am disgusted- these people prey on the most vulnerable and will mislead them in order to get their money- but when it comes time to refund the money, "corporate" is the problem and they deny responsibility, and cannot answer why they were not upfront with the patient about how the refund process works. Whatever gets the check written, right??

Nique

Aug 2024

via Google ↗

This place is amazing! My mom will be staying here for 20 days, to do her physical therapy before she goes home. Everyone has been very welcoming and caring towards my mom and the family that's visiting. They even made all of us a dinner plate for free. My mom has felt at home, with no complaints 😊❤️

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Government Inspection History

6 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 28, 2026Health Complaint1 citation
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 12, 2026

Sep 19, 2024Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Oct 11, 2024

Mar 8, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Nov 29, 2023Infection ControlNo citations
Jul 27, 2023Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 18, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 18, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 18, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 18, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

May 26, 2022Fire Safety StandardHealth Standard2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2022

  • Ensure resident rooms meet each resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Regency House offer?

Regency House offers Skilled Nursing / Long Term Care.

Where is Regency House located?

Regency House is located at 3745 Summer Crest Dr in San Angelo, Texas.

What do families say about Regency House?

Regency House is a skilled nursing facility in San Angelo offering short-term rehabilitation and long-term care, with most reviewers praising cleanliness, attentive nursing and therapy staff, and good food. A minority of reviews raise serious concerns about room conditions and how billing and refund issues were handled by administration.

How did Regency House do on recent health and safety inspections?

Regency House had 6 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Regency House?

Submit the Request Information form on this page, or contact Regency House directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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