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Reviewers describe Regency Florence as a skilled nursing and rehabilitation facility where staff are attentive, compassionate, and effective in helping residents recover mobility after surgery or illness. Praise centers on the nursing and therapy teams by name, cleanliness, and a warm, welcoming atmosphere. There isn't enough review material to identify consistent complaints.
AI-generated from reviews and community data.
Regency Florence is a senior living community in Florence, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 34 reviews.
Regency Florence is a senior living community in Florence, Oregon, offering skilled nursing care, rehabilitation therapy, long-term care, and respite care services. The community emphasizes individualized care that enables residents to maintain independence while receiving professional medical assistance from a trained geriatric healthcare team.
The facility specializes in rehabilitation therapy for residents recovering from injury or illness, providing the latest equipment and individually tailored therapy programs to help residents regain strength, mobility, and speech. For those requiring ongoing support, Regency Florence offers comprehensive long-term care with both medical and nonmedical assistance. The community also provides short-term respite care for family caregivers who need relief from full-time caregiving responsibilities.
Located in Florence, one of the Pacific Northwest's most picturesque coastal cities, the community is situated in a quiet area surrounded by beautiful ocean views. The location is convenient to shops, restaurants, entertainment options, and several nearby parks ideal for enjoying Oregon's summer days. The area is known for fresh local produce and seafood.
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Help Me Choose3.7overall · 34 ratings combined
3.7★ on Google (34)
Kristin Favalora
Jun 2026
I have had the pleasure of working hand-in-hand with this skilled nursing facility to better serve the Florence community, and their team is nothing short of exceptional. Their staff is compassionate, professional, and genuinely dedicated to providing outstanding care. We are grateful for our partnership and highly recommend them
Debra Dupre
Dec 2025
I thought the place was amazing!I went there to recover from neck surgery to correct neck down paralysis. I could not walk and they got me up and running. I especially enjoyed the Pig and HappyHours, the fish that was in love with the anemone, but most of the food was good ,very, and the staff did not let me lay around and feel sorry for poor me. I was there for Thanksgiving and Christmas.They were great, Thank You Debbie Dupre
Molly Maas
Nov 2025
Regency Florence is an amazing establishment. Savannah RN the director of nursing and Donnea the social worker are two amazing women. The entire staff care so much about the residents, they answer call lights promptly, know everyone’s names and preferences and have the biggest hearts! Regency Florence is clean and is very welcoming when stepping inside. I would send any of my family members to heal here.
Cynthia Goldstein
Mar 2025
My husband just spent the past two weeks in Regency’s Rehab Center. He went in confused with a severe infection in his foot and leg, on intravenous and oral antibiotics. It was a wonderful, healing experience for him. The staff was kind, compassionate, professional and supportive. He got both physical therapy and occupational therapy while he was there and benefited greatly. He came home yesterday, is walking again with a walker and we can’t say enough good things about Regency. Thank you so much❤️
Lawrence Harder
Oct 2022
I want to take the time to show my appreciation to the staff at Regency Florence. I sometimes volunteer at the facility and am always greeted with a smile and hello. Carla, Rachel, and Kari are always courteous and helpful. Although they do not know when anyone is observing, they are always attending to the residents needs even in some of the most difficult times. I see their devotion to their jobs and to residents every time I’m at their facility. I honor the whole staff by calling them hero’s and am grateful they do the work they do for a seemingly forgotten population of our country.
7 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025
Establish procedures for tracking staff and patients during an emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Regency Florence offers Skilled Nursing / Long Term Care.
Regency Florence is located at 1951 E. 21st Street in Florence, Oregon.
Reviewers describe Regency Florence as a skilled nursing and rehabilitation facility where staff are attentive, compassionate, and effective in helping residents recover mobility after surgery or illness. Praise centers on the nursing and therapy teams by name, cleanliness, and a warm, welcoming atmosphere. There isn't enough review material to identify consistent complaints.
Regency Florence had 7 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Other senior living options within 25 miles of Florence.
Home care agencies serving Florence bring help to the house: daily living, companionship, and respite for family caregivers.
