MyLivingChoice

New Horizons Home Care

239 Nopal St

4.7(15 ratings)· Florence average: 4.1

New Horizons Home Care — photo 11 / 5

Quick Facts

Availability
Staff available to clients 24/7
Population served
Includes medically fragile children
Caregiver matching
Hand-selects caregivers for each client
Industry recognition
Rated among best by Home Care Pulse

What Families Think

Nearly all available reviews for New Horizons Home Care come from current or former caregivers rather than the families of people receiving care, so there's limited direct feedback on the client experience itself. Employees consistently describe a supportive, family-like workplace with quick management responsiveness and a person-centered approach to care assignments.

The Good

  • Caregivers describe a supportive, family-like work culture
  • Quick management response when issues arise
  • Emphasis on person-centered, one-on-one care
  • Recognized by Home Care Pulse as a top provider

The Bad

  • Reviews are almost entirely from caregivers, not client families
  • One caregiver noted unspecified things 'could be better'

AI-generated from reviews and community data.

About New Horizons Home Care

New Horizons Home Care provides in-home care services in Florence, Oregon for older adults beginning to need help around the house, seniors who wish to continue living at home, individuals with disabilities seeking to maintain independence in their homes and communities, and medically fragile children.

The company emphasizes personalized matching between caregivers and clients, hand-selecting caregivers for each individual to ensure appropriate in-home care. Staff members are described as bringing experience, warmth, and constant kindness to their daily work.

New Horizons has received recognition from Home Care Pulse as among the best in home care, both as a care provider and as an employer.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 15 ratings combined

4.7★ on Google (15)

S A

Feb 2026

via Google

I've been a caregiver with NH for 6 months and highly recommend them for either employment or care for your loved ones. The Florence office has one of the most wonderful, dedicated and hard working team that truly cares about their employees and clients.

Lisa Crader

Feb 2026

via Google

I have worked with New Horizons for almost 2.5 years. They are a company that feels more like a family in my opinion. I recommend applying if you are looking for a company that cares about their employees as much as they do their clients. I am grateful for New Horizons in Florence Oregon.

CJ Rios

Feb 2026

via Google

I am a caregiver with New Horizons, and I have been treated really well here! There are some things that definitely could be better, but that's for any business ever. I always enjoy my time with my clients, and the rare times I have had any issues, I have received help almost immediately and I am very grateful!!

Islaya Sanchez

Feb 2026

via Google

I started working for New Horizons as a caregiver a month ago, and I’ve really enjoyed my time so far. Everyone has been welcoming and helpful, and I feel comfortable reaching out if I have questions. It’s clear that the company values both clients and caregivers. I’m thankful for the opportunity to work in such a positive environment.

Andrea Lutz

Feb 2026

via Google

As a caregiver for New Horizons, I absolutely love the way that we have person centered one-on-one direct care as well as many useful helpful resources to do the tasks that we are asked to do

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