MyLivingChoice

Regency At Northpointe

1224 East Westview Court

3.5(37 ratings)· Spokane average: 4

Regency At Northpointe, photo 11 / 4

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Care focus
Skilled nursing, rehab, and respite care
Rehab services
On-site physical, speech, and mobility therapy
Respite care
Temporary relief stays for family caregivers

What Families Think

Most reviewers describe Regency at Northpointe as warm, attentive, and staffed by nurses and aides who go above and beyond for long-term residents and rehab patients alike. One family, however, reported a jarring drop in quality after transferring from another Regency location, describing the environment as cold and disconnected. Overall sentiment leans strongly positive, with families praising consistency of staff and communication.

The Good

  • Staff described as caring, attentive, and hard-working
  • Consistent, familiar staff over many years
  • Active daily activities: Bingo, trivia, concerts, art
  • Family communication praised, including for out-of-state relatives
  • Therapy team called outstanding by a reviewer
  • Housekeeping and transportation staff specifically praised

The Bad

  • One report of a colder, less compassionate atmosphere after transfer
  • No published pricing information available

AI-generated from reviews and community data.

Regency At Northpointe is a senior living community in Spokane, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 37 reviews.

About Regency At Northpointe

Regency at Northpointe is a skilled nursing and rehabilitation community in Spokane, Washington, offering short-term rehabilitation, long-term care, and respite care services for seniors who need professional medical assistance.

The community provides geriatric rehabilitation following injury or illness, with specially trained healthcare providers and therapy programs designed to help residents regain strength, mobility, and speech. Rehabilitation therapy includes the latest equipment and individually tailored treatment plans. For those requiring ongoing support, the community offers comprehensive long-term care with both medical and nonmedical assistance as needed.

Respite care is available for family caregivers who need temporary relief from caregiving responsibilities. The professional care team emphasizes individualized care that enables residents to maintain independence to the greatest extent possible.

Located in the Pacific Northwest, Regency at Northpointe sits in a quiet, serene setting convenient to shops, restaurants, entertainment options, and several parks for outdoor enjoyment during Washington's summer season.

Types of Care at Regency At Northpointe

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Regency At Northpointe

3.5overall · 37 ratings combined

3.5★ on Google (37)

Cintea D

May 2026

via Google

Reyency at Northpointe Rehabilitation Facility. From the very beginning, the front desk staff made everything smooth and welcoming, and the admission process was handled professionally and with care. The therapy team was outstanding, and the level of supervision and attention from the nursing staff was truly exceptional. Every nurse and aide we encountered treated my mom with kindness, respect, and genuine compassion. Even the housekeeping staff did a wonderful job keeping everything clean and comfortable. A special thank you to the transportation gentleman who consistently went above and beyond getting my mom to and from her appointments safely and on time. We are incredibly grateful for the care provided and highly recommend this facility to anyone in need of rehabilitation services.

Kerry Duncan

Sep 2025

via Google

Over the past 8 years, our family has experienced outstanding care for our mom and we sincerely appreciate the staff at Regency. Even though I, personally, live out of state, I feel connected to the staff - they warmly greet me when I come to visit, and they help set her up with phone calls with me daily. The consistency of the staff we have witnessed over this time is important to me for two reasons: 1) it makes our mom feel she is amongst family and 2) it speaks to the employees WANTING to be there and their commitment to the residents. We have countless experiences where staff have gone above and beyond, not just to make our mom feel safe and cared for, but to make her feel important and respected. The nursing staff and aides amaze me with how they balance professionalism with care and kindness. The regular activities planned for the residents are vital to their overall well-being. Between the Bingo games, dog shows, concerts, nail painting, outings, etc., I can tell from 1,000 miles away on the phone when my mom has had this kind of enrichment and I am so grateful! Most importantly, our mom feels she is in the right place!

Erica Hallock

Sep 2025

via Google

My mother has been a long-time resident of Regency and we have continued to be impressed with her entire care team. From the nursing staff to the activity team to the very caring aides, they are treat my mom with care and dignity. I see a staff that goes the extra mile for their residents to ensure they are safe, comfortable and that their days are filled with joy and light. They are accessible to our family to answer our questions and work with us on any situation. The facility itself is clean and offers many diverse and fun activities to engage the residents. The entire staff genuinely cares about the people who are there.

Jennifer Soheili

Sep 2025

via Google

I absolutely love this place. My mom is there and has so much fun doing the activities. She loves Bingo, trivia, the horse races and all the art. Jocelyn and Eden are amazing she gets her nails done every Sunday. He nurses and all the aides work very tirelessly. They are always so busy and really do the best they can with all the clients. They love their patients and are just such hard workers. I can't wait to in old enough to go there.. Honestly I'm looking forward to it!!!

Angela Jenkins

Sep 2022

via Google

We moved my mother-in-law here from another Regency facility that she had lived out for five years. The previous facility was welcoming inviting warm in a family atmosphere. This facility is cold disconnected and I feel the care and compassion for their residence is piss poor. My mother-in-law although elderly and disabled was happy and vibrant when she moved into this facility. Within three months She had withdrawn become scared and no longer with us

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Government Inspection History

5 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 9, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025

Aug 27, 2024Fire Safety StandardHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

Nov 3, 2023Health ComplaintInfection Control1 citation
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

Apr 28, 2023Fire Safety StandardHealth Standard7 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2023

Nov 27, 2019Fire Safety StandardHealth Standard2 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Regency At Northpointe offer?

Regency At Northpointe offers Skilled Nursing / Long Term Care.

Where is Regency At Northpointe located?

Regency At Northpointe is located at 1224 East Westview Court in Spokane, Washington.

What do families say about Regency At Northpointe?

Most reviewers describe Regency at Northpointe as warm, attentive, and staffed by nurses and aides who go above and beyond for long-term residents and rehab patients alike. One family, however, reported a jarring drop in quality after transferring from another Regency location, describing the environment as cold and disconnected. Overall sentiment leans strongly positive, with families praising consistency of staff and communication.

How did Regency At Northpointe do on recent health and safety inspections?

Regency At Northpointe had 5 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Regency At Northpointe?

Submit the Request Information form on this page to connect with Regency At Northpointe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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