1 / 2California CDSS
Most reviewers describe serious problems at this community, focusing on the director's lack of empathy and reports of staff yelling at or demeaning residents. One reviewer, despite a low star rating, described staff as caring and attentive, but the overall pattern in the reviews is strongly negative.
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Red Springs Assisted Living offers assisted living and respite care in Red Springs, North Carolina, located in Robeson County near Lumberton and Maxton. The community serves a diverse region home to the Tuscarora and Lumbee Indian tribes, with Robeson County having the ninth largest population of American Indians in the United States.
The facility provides personalized care plans developed in coordination with medical professionals to help residents maintain independence and quality of life. Services include assistance with bathing, dressing, grooming, eating, correspondence, and scheduling appointments. Red Springs also prepares and serves meals, including special diets as directed by physicians, and offers access to medical services and therapies such as physical, occupational, and speech therapy through partnership with Southeastern Regional Medical Center.
The community's approach emphasizes enriching residents' lives through individualized support for activities of daily living, with professionals working closely with each resident's medical team to ensure coordinated and personalized care.
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Help Me Choose2.3overall · 7 ratings combined
2.3★ on Google (7)
Catherine Womble
Feb 2026
Director shows no empathy for residents. Some of the employees constantly yell at residents and call them names like stupid or ugly. I know these things because I lived there for four years. Also just a heads up to people that donate stuff for residents, guess what the residents never receive items so who takes them home???
Allie Oxendine
Mar 2021
Awesome facility loves their patients and takes very good care of them!
Robert Brayboy
Oct 2018
This place is a house of horror. Please let me tell you what goes on at faculty the director has no empathy what so ever
Melinda LM
Apr 2017
Needs a new director! The director has no empathy/sympathy for the residents. The facility needs a director who's more of an advocate for the residents and more proficient. Not just a mediocre! The residents should be the priority!
Red Springs Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.
Red Springs Assisted Living is located at 1301 E 4th Ave in Red Springs, North Carolina.
Most reviewers describe serious problems at this community, focusing on the director's lack of empathy and reports of staff yelling at or demeaning residents. One reviewer, despite a low star rating, described staff as caring and attentive, but the overall pattern in the reviews is strongly negative.
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